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Concierge Supervisor Jobs in Florida (NOW HIRING)

Lead Concierge

Palm Beach, FL ยท On-site

$17 - $20/hr

The Lead Concierge acts as a working supervisor--actively performing concierge duties while providing guidance, coaching, and leadership to the team. Essential Duties & Responsibilities * Resident ...

Wellness Concierge

Ponte Vedra Beach, FL ยท On-site

$14.25 - $18.50/hr

Coordinate member flow and communicate operational needs with Sports Club Supervisors, Attendants ... Ensure the concierge area remains clean, organized, and welcoming at all times. * Attend ...

Concierge / Front Desk

Boca Raton, FL ยท On-site

$16.74/hr

... supervisor as appropriate. * Greet and direct all visitors in a professional and helpful manner ... Concierge Educational Requirements: * Must possess a high school diploma or equivalent. Equal ...

We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment ... Observes and reports safety hazards immediately to supervisor.* 15. Demonstrates an ability to know ...

Position Summary The Concierge is responsible for delivering attentive, discreet, and personalized ... Supervisor This position reports directly to the Property Manager. Other Duties This is not ...

Position Summary The Concierge is responsible for delivering attentive, discreet, and personalized ... Supervisor This position reports directly to the Property Manager. Other Duties This is not ...

Concierge FT

Lady Lake, FL ยท On-site

$15/hr

We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment ... Observes and reports safety hazards immediately to supervisor.* 15. Demonstrates an ability to know ...

Concierge - Part Time

Winter Park, FL ยท On-site

$14.50 - $18.75/hr

The Concierge is the initial point of contact for potential residents, families, vendors and the ... Report all accidents and incidents as soon as possible to your supervisor, no matter how minor

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Concierge Supervisor information

See Florida salary details

$10

$17

$28

How much do concierge supervisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for concierge supervisor in Florida is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.32 per hour, depending on experience, location, and employer.

What is a concierge supervisor?

A Concierge Supervisor is a hospitality professional responsible for overseeing the daily operations of the concierge team in a hotel or residential building. They ensure that guests receive exceptional service, assist with guest requests, and manage staff schedules and training. The Concierge Supervisor also handles guest complaints, coordinates with other departments, and maintains knowledge of local attractions and services to provide recommendations. Their primary goal is to ensure a seamless and enjoyable guest experience.

What are the key skills and qualifications needed to thrive as a concierge supervisor, and why are they important?

To thrive as a Concierge Supervisor, you need strong hospitality experience, leadership skills, and a solid understanding of customer service principles, often supported by a background in hotel or guest services management. Familiarity with property management systems (PMS), booking software, and sometimes certifications in hospitality management are typical requirements. Exceptional communication, problem-solving, and team coordination abilities set top candidates apart in this role. These skills and qualities are crucial for ensuring seamless guest experiences, efficient team performance, and maintaining high service standards.

What are the main challenges a concierge supervisor faces when managing a team in a busy hotel environment?

A Concierge Supervisor often encounters challenges such as coordinating schedules to ensure adequate coverage during peak hours, maintaining high service standards under pressure, and effectively resolving guest concerns or escalations. Additionally, balancing administrative duties with hands-on team support can be demanding, especially during high-occupancy periods. Successful supervisors excel at communication, delegation, and fostering a positive team culture to deliver exceptional guest experiences.

What is the difference between Concierge Supervisor vs Front Desk Supervisor?

Concierge SupervisorFront Desk Supervisor
Focuses on guest services, personalized assistance, and concierge tasksOversees front desk operations, check-in/out processes, and administrative duties
Requires customer service skills, hospitality knowledge, and sometimes certifications in guest servicesRequires customer service skills, administrative experience, and hospitality industry familiarity
Works primarily in hotels, resorts, or luxury establishmentsWorks in hotels, office buildings, or similar environments

Both roles involve guest or customer interaction and require strong customer service skills. The Concierge Supervisor emphasizes personalized guest services and concierge duties, while the Front Desk Supervisor manages front desk operations and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

Is being a concierge supervisor a difficult job?

Concierge supervisors oversee guest services and staff, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer service expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What qualifications do I need to be a concierge supervisor?

To become a concierge supervisor, candidates typically need previous experience in customer service or hospitality, strong communication and organizational skills, and a good understanding of the local area and services. A high school diploma or equivalent is usually required, and some employers may prefer or require additional certifications in hospitality or management. Leadership abilities and proficiency with reservation or management software are also beneficial.

What are popular job titles related to Concierge Supervisor jobs in FL?

For Concierge Supervisor jobs in FL, the most frequently searched job titles are:

Infographic showing various Concierge Supervisor job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,437 per year, or $17.5 per hour.

Concierge

North Miami Beach, FL โ€ข On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Job Title: Concierge/Front Desk

Department: Concierge

Supervisor: Concierge Manager

Turnberry Ocean Colony is a premier luxury residential community located along the beachfront of Sunny Isles, Florida. Renowned for its world-class amenities, elegant environment, and commitment to exceptional service, Turnberry offers a professional yet welcoming workplace culture. Our team takes pride in upholding the highest standards of excellence, working together to deliver an unparalleled experience for our residents and guests.

POSITION SUMMARY:

Ensure the highest level of resident and guest satisfaction by offering prompt, professional, courteous, and dedicated services. Actively contribute to the department to complete tasks, meet goals, or manage projects. Overall, this position is responsible for and dedicated to providing recognition, satisfaction, and value to the residents and their guests, while continuously improving efficiency, accuracy, productivity, and service standards.

BENEFITS

  • 401(k) Program with 3.5% Employer Match
  • Health Insurance with up to 90% Employer coverage
  • Dental & Vision Insurance
  • Company Paid Life insurance
  • Voluntary Life Insurance Packages
  • 9 Paid Holidays & up to 22 PTO Days
  • Employee Meal Program
  • Complimentary Parking
  • Monthly Employee socials & Birthday Celebrations
  • Annual Holiday Bonus

POSITION RESPONSIBILITIES:

  • Warmly greet everyone who enters the building and acknowledge all those who are exiting (ensure the proper registration and departure of residents and guests).
  • Announce to residents all visitors, deliveries, and service persons.
  • Responsible for the inventory of all keys issued through the Concierge, the issuance of a variety of keys to authorized personnel, and maintenance of the key log to record their usage.
  • Respond to all emergency situations including fire, power failure, natural disasters, medical, and the like by notifying proper authorities and departments in accordance with Emergency Response Procedures.
  • Maintain the privacy of the residents and the confidentiality of all information pertaining to them, including phone numbers, work habits, schedules, etc.
  • Receive and handle residents’ complaints, inquiries, service requests, and any other resident-related problems.
  • Ensure answering of telephones is conducted in a timely, friendly, and efficient manner using appropriate greetings.
  • Coordinate all courier deliveries for the residents and maintain the appropriate log in conjunction with the respective Receiving Clerk.
  • Attend all meetings related to the Concierge services.
  • Support company and department goals of continuous improvement and learning by attending courses provided by the property.
  • Professionally always represent the property during shifts and/or when on property grounds for job-related issues.

SPECIAL REQUIREMENTS/PHYSICAL DEMANDS:

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent problem-solving and critical-thinking skills.
  • Must have a positive attitude with the ability to remain flexible and patient.
  • Excellent organizational and multitasking skills.
  • Excellent administrative skills.
  • Ability to work flexible hours, including weekends, and holidays, as required.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up, carry, push, or pull up to 30 pounds.

Turnberry Ocean Colony reserves the right to amend the job description at any time.