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Residential Concierge Jobs (NOW HIRING)

Premier Security

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Residential Concierge - Hackensack, East Orange, West New York

Hackensack, NJ · On-site

$17/hr

Premier Security Services is seeking qualified candidates with Concierge / Front Desk / Security experience for a residential building in Hackensack. Applicants must have... * A current SORA license.

Divinity Building Services LLC

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Residential Concierge

Fort Lee, NJ · On-site

$16/hr

... concierge, front desk, hospitality, customer service, residential property, office reception, or security-related support preferred. · Excellent customer service, communication, and interpersonal ...

Distro

Residential Concierge

Boston, MA · On-site

$20 - $30/hr

A Residential Concierge is responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance and executing tasks in accordance with resident requests and ...

Divinity Building Services LLC

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Residential Concierge

Fort Lee, NJ · On-site

$16/hr

... concierge, front desk, hospitality, customer service, residential property, office reception, or security-related support preferred. · Excellent customer service, communication, and interpersonal ...

KBS WA LLC

Residential Concierge - Seattle

Seattle, WA · On-site

Residential Concierge - Seattle Concierges are the first impression of the residential community and are responsible for providing superior customer service to our residents. Each day will be unique ...

Bushburg

Residential Concierge - 80 Pine

Manhattan, NY · On-site

$29.78/hr

We are seeking a friendly and professional Concierge to join our team at a luxury residential building in Brooklyn. This position is part of a union-represented team and offers the opportunity to ...

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Residential Concierge information

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How much do residential concierge jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for residential concierge in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.

What is a residential concierge?

Residential Concierges are professionals who assist residents in apartment buildings, condominiums, or gated communities by providing a range of services such as greeting guests, managing deliveries, handling security protocols, and addressing residents' requests. They serve as the first point of contact and help ensure the safety, comfort, and convenience of everyone in the building. Their role often includes coordinating maintenance, booking amenities, and providing information about the local area. Overall, Residential Concierges play a key part in enhancing the living experience for residents.

What does a residential concierge do?

A Residential Concierge serves as the primary point of contact for residents, handling a variety of requests such as package deliveries, maintenance scheduling, and amenity reservations. On a daily basis, concierges greet residents, respond promptly to inquiries, and coordinate with building management or external vendors to resolve issues efficiently. Strong communication and problem-solving skills are essential, as the concierge often balances multiple tasks while ensuring a high standard of customer service. The role involves working closely with security staff, maintenance teams, and sometimes event coordinators to create a welcoming and well-organized living environment.

What are the key skills and qualifications needed to thrive as a residential concierge?

To thrive as a Residential Concierge, you need excellent customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with property management software, security systems, and reservation platforms is often required. Outstanding communication, discretion, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure residents receive exceptional service, fostering a safe, welcoming, and efficiently managed living environment.

What is the difference between Residential Concierge vs Front Desk Clerk?

AspectResidential ConciergeFront Desk Clerk
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, often basic hospitality skills
Work EnvironmentLuxury residential buildings, private communitiesHotels, motels, office buildings
Employer & IndustryReal estate, property management, luxury housingHospitality, travel, corporate offices

While both roles involve guest interaction and customer service, a Residential Concierge typically works in luxury residential settings, providing personalized services to residents. A Front Desk Clerk generally works in hotels or offices, handling check-ins and administrative tasks. The key differences lie in the work environment and specific responsibilities, with Residential Concierges focusing on high-end resident services and Front Desk Clerks managing guest arrivals and departures.

Do residential concierges make good money?

Residential concierges typically earn a median annual salary ranging from $25,000 to $50,000, depending on location, experience, and the complexity of duties. Higher salaries are often associated with luxury or high-end residential buildings, and the role may include tips or bonuses for exceptional service.
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Residential Concierge jobs near you
Infographic showing various Residential Concierge job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,620 per year, or $22.4 per hour.

Residential Concierge

Boston, MA

Boston Residential Concierge
Traveler Accommodation • 1 - 10 employees
Learn more about Boston Residential Conciergeexternal

$15.50 - $16.50/hr

Full-time

Re-posted 8 days ago

Job description

Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact?

The concierge is the first impression of a luxury residential building, and they should project a consistent image that compliments the property through appearance, performance, and personality. We have a 7 am to 3 pm opening, and we are looking to hire immediately. 

Duties:

  • Greet and acknowledge all residents and announce all guests.
  • Provide resident services such as package and dry cleaning acceptance and retrieval, transportation options, service vendor recommendations, restaurants reservations, and additional requests upon demand.
  • Through appearance, performance, and service orientation, project a consistent image that complements the property.
  • Adhere to formal operating policies and procedures that mandate certain customer service techniques and emergency response procedures.
  • Ensure property rules and regulations are consistently enforced.

Requirements:

  • Previous customer service or hospitality experience.
  • Excellent communication and interpersonal skills.
  • Ability to multi-task.
  • Basic computer proficiency.
  • Team player