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Vip Concierge Service Jobs (NOW HIRING)

SongTeller Hotel

VIP Concierge

Nashville, TN · On-site

$15 - $19.25/hr

Herschend is seeking a highly personable VIP Concierge to help build a unique creative guest ... Uphold luxury service standards and brand voice, ensuring every interaction feels personal-not ...

PNH Properties LLC

VIP Concierge

Nashville, TN

$15 - $19.25/hr

Herschend is seeking a highly personable VIP Concierge to help build a unique creative guest ... Uphold luxury service standards and brand voice, ensuring every interaction feels personal--not ...

San Manuel Casino

Lead VIP Concierge

Highland, CA

$15.50 - $19.75/hr

Under the direction of VIP Services Leadership, the Lead VIP Services Concierge is responsible for extending premium hospitality and exquisite service to our VIP guests across all business units ...

Luxury Rentals

VIP Concierge

Miami Beach, FL · On-site

Embody and deliver LRMB guest service luxury standards consistently. * Anticipate guest needs ... Concierge & Front Desk Duties * Assist with check-ins, check-outs, and in-house guest requests.

Apply Early

Luxury Rentals

VIP Concierge

Miami Beach, FL

$15.25 - $19.75/hr

Embody and deliver LRMB guest service luxury standards consistently. * Anticipate guest needs ... Concierge & Front Desk Duties * Assist with check-ins, check-outs, and in-house guest requests.

LEGOLAND Parks

VIP Host - PT

Winter Haven, FL · On-site

$14.50/hr

Lead by example with professionalism, positivity, and outstanding guest service. * Attend shift ... Act as a VIP concierge before arrival and throughout the guest's visit, turning enquiries into ...

Merlin Entertainments

VIP Host - PT

Winter Haven, FL · On-site

$14.50/hr

Lead by example with professionalism, positivity, and outstanding guest service. * Attend shift ... Act as a VIP concierge before arrival and throughout the guest's visit, turning enquiries into ...

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Merlin Entertainments

Senior VIP Host

Winter Haven, FL · On-site

$12.25 - $16.50/hr

Experience supporting VIP guests, premium experiences, concierge services, tours, events, or reservations. * Experience mentoring, training, or leading frontline team members. Benefits of Joining ...

New

LEGOLAND Parks

Senior VIP Host

Winter Haven, FL

$12.25 - $16.50/hr

Experience supporting VIP guests, premium experiences, concierge services, tours, events, or reservations. * Experience mentoring, training, or leading frontline team members. Benefits Benefits of ...

San Manuel Casino

VIP Services Concierge

Highland, CA · On-site

$15.50 - $19.75/hr

The VIP Services Concierge will service the high-limit gaming areas by offering exclusive amenities ... Must be able to provide a genuine and sincere service experience in a friendly and professional ...

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Vip Concierge Service information

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How much do vip concierge service jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for vip concierge service in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in VIP Concierge Service roles, and how can they be addressed?

Professionals in VIP Concierge Service roles often face the challenge of meeting exceptionally high client expectations while managing multiple requests simultaneously. Balancing confidentiality, discretion, and personalized attention for each client can be demanding, especially during peak periods or with last-minute changes. Successful concierges rely on strong organizational skills, a vast network of reliable contacts, and excellent communication to ensure seamless service. Regular training, staying informed about local events and offerings, and fostering strong relationships with vendors are key strategies to overcome these challenges.

What are VIP Concierge Services?

VIP Concierge Services are specialized personal assistance services designed to cater to the unique needs of high-net-worth individuals, celebrities, or business executives. These services can include travel arrangements, event planning, reservations, personal shopping, and exclusive access to events or experiences. The goal is to save clients time and provide them with convenience, luxury, and personalized attention. VIP concierges often have extensive networks and insider knowledge to secure hard-to-get reservations or tickets, ensuring an exceptional experience for their clients.

How do concierges get paid?

Concierge professionals typically earn a combination of a base salary and tips or commissions based on the services they provide. Some may also receive performance bonuses or incentives, especially in luxury or high-end settings, and strong customer service skills are essential for maximizing earnings.

What is the difference between Vip Concierge Service vs Personal Assistant?

AspectVip Concierge ServicePersonal Assistant
CredentialsOften requires customer service or hospitality experienceTypically requires administrative or organizational skills
Work EnvironmentLuxury hotels, private clubs, high-end eventsCorporate offices, private homes, executives' schedules
Employer & IndustryLuxury service providers, hospitality industryBusinesses, executives, entrepreneurs
Search & Comparison IntentHigh-end client services, luxury lifestyle managementAdministrative support, scheduling, personal errands

While both roles focus on personalized service, Vip Concierge Service primarily caters to luxury clients by providing exclusive experiences and lifestyle management. Personal Assistants handle daily administrative tasks and personal support for individuals or executives. The key difference lies in the scope: Vip Concierge Service emphasizes luxury and leisure, whereas Personal Assistants focus on organizational support.

What are the key skills and qualifications needed to thrive as a VIP Concierge Service professional, and why are they important?

To thrive as a VIP Concierge Service professional, you need exceptional organizational skills, attention to detail, and a background in hospitality or customer service. Familiarity with reservation systems, CRM software, and booking platforms is typically required. Outstanding interpersonal skills, discretion, and the ability to anticipate client needs set top performers apart. These abilities ensure high client satisfaction and seamless execution of exclusive services for demanding clientele.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Luxury or VIP concierge roles often offer higher pay and additional benefits, with some earning over $60,000 per year. Compensation may also include tips and bonuses for exceptional service.

What is a VIP concierge job?

A VIP concierge job involves providing personalized services to high-profile clients, such as arranging travel, reservations, and exclusive experiences. The role requires strong communication skills, discretion, and knowledge of luxury services, often working in hotels, private clubs, or luxury agencies.

What does a VIP concierge do?

A VIP concierge provides personalized services to high-profile clients, handling requests such as reservations, travel arrangements, event access, and special accommodations. They often work in luxury hotels, private clubs, or concierge firms, requiring excellent communication skills and discretion.
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Vip Concierge Service jobs near you

VIP Concierge

SongTeller Hotel

Nashville, TN • On-site

$15 - $19.25/hr

Full-time

Posted 16 days ago

Job description

Herschend is seeking a highly personable VIP Concierge to help build a unique creative guest experience for our newest hospitality venture, Dolly Parton's SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate leads with heart for hospitality and has an exceptional talent for orchestrating seamless guest experiences. With equal parts integrity, creativity and operational expertise, this team member will ensure SongTeller delivers service that's as genuine and memorable as Dolly herself.
Inspired by Dolly Parton's epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.
The VIP Concierge position offers an extraordinary opportunity to propel the arrival experience excellence and hospitality identity for Dolly Parton's SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton's Museum. This role personalizes all aspects of the hotels welcome moment, ensuring every touchpoint from arrival to farewell, reflects the seamless, authentic, and memorable experience guests expect of SongTeller Hotel. This role will be highly rewarding for a visionary, hands-on and guest-focused Host with a demonstrated history of building strong relationships and operating with excellence while driving timeless and unforgettable guest experiences.
SongTeller Hotel Nashville is more than just a place to rest your head, it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor - it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconic hostess herself!
SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES
  • Deliver a warm, genuine, and memorable welcome to every guest, embodying Southern hospitality with a touch of Dolly-inspired charm, humility, and personality
  • Anticipate guest needs and create memorable first and last impressions
  • Represent the hotel with professionalism, personality, Joy, and a sense of showmanship
  • Serve as a local expert and storyteller, sharing recommendations on Nashville, music, culture, and unique hotel experiences
  • Review daily arrival, departure, and VIP reports to ensure proper planning and execution of personalized service for specific stand our guest and suite occupants.
  • Uphold luxury service standards and brand voice, ensuring every interaction feels personal-not transactional
  • Curate personalized, high-touch experiences for VIP guests, ensuring every stay feels exclusive and memorable
  • Build relationships with guests to anticipate preferences and exceed expectations
  • Coordinate reservations, transportation, special requests, and unique experiences
  • Handle VIP arrivals with precision, discretion, and elevated attention to detail
  • Resolve guest concerns with creativity, urgency, and professionalism
  • Maintain strong relationships with local partners and vendors
  • Stay informed on cultural events, music, dining, and luxury experiences
  • Collaborate with internal teams to ensure seamless execution of guest itineraries
  • Represent the brand with charisma, authenticity, and a passion for service
  • Protect guest privacy and ensure safety, security, and confidentiality at all times
  • Maintain a clean, organized, and visually inviting environment
  • Maintain high standards at all times while on property and all guest facing space in the hotel. Including professional posture, full uniform, welcoming demeanor, no personal devices at anytime, food/beverage, and any other items as directed by senior leadership.
  • Collaborate with all hotel team members to ensure above and beyond service in all areas.
  • Ability to control difficult situations while maintaining a HEARTSPITALITY approach.
  • Represent Dolly Parton's SongTeller Hotel professionally in industry and community events, embodying the brand's warmth, creativity, and hospitality ethos.
  • Utilize operational systems such as Opera Cloud, Microsoft Office, Zingle, HotSoS and other hotel systems to optimize performance, and maintain operational transparency.

This job description is not an "all-inclusive' list of the duties and responsibilities of this position or of the skills and abilities required to perform this position.
QUALIFICATIONS
  • Previous hotel experience preferred in upscale, lifestyle or luxury hotel setting
  • Ability to manage multiple requests with efficiency and discretion
  • Passion for creating memorable, one-of-a-kind guest experiences
  • Work background reflects a successful track record of accomplishment and growth in hospitality operations with proven experience leading multi-departmental hotel operations
  • Passion for delivering elevated guest experiences and attention to detail
  • Expert Knowledge of Nashville's culture, dining, and entertainment scene is a plus
  • Professional appearance and demeanor aligned with luxury boutique standards
  • Team-oriented mindset with a willingness to support colleagues across departments
  • High level of integrity and ability to handle sensitive information confidentially
  • Strong communication and interpersonal skills
  • Capable of lifting, pushing, or pulling 25-50 lbs
  • Ability to lead a team and maintain high service standards
  • Excellent organizational and multitasking abilities
  • Expert Knowledge of local attractions and transportation options
  • Professional appearance and polished demeanor
  • Capable of handling stressful situations calmly and efficiently while maintaining service standards.
  • Previous concierge or luxury guest services experience required
  • Flexibility to work evenings, weekends, and holidays as needed

ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND
Dolly Parton's SongTeller Hotel is the newest hospitality venture of Herschend. Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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