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Lobby Concierge Jobs (NOW HIRING)

Staccato 2011 LLC

Lobby Concierge

Florence, TX · On-site

The Lobby Concierge serves as the first impression of our brand-delivering a world-class hospitality experience that reflects the precision, professionalism, and excellence synonymous with Staccato.

Staccato

Lobby Concierge

Florence, TX

The Lobby Concierge serves as the first impression of our brand-delivering a world-class hospitality experience that reflects the precision, professionalism, and excellence synonymous with Staccato.

Brickyard Properties llc

Lobby Concierge

New York, NY · On-site

$22 - $28/hr

The Concierge will act as a personal point of contact for tenants and visitors, offering assistance ... Monitor lobby activity and maintain a welcoming environment * Handle inquiries and resolve ...

Staccato 2011

Lobby Concierge

Florence, TX · On-site

The Lobby Concierge serves as the first impression of our brand--delivering a world-class hospitality experience that reflects the precision, professionalism, and excellence synonymous with Staccato.

Cambridge Corporate Services

Be Seen First

Lobby Concierge / Service Desk

Manhattan, NY · On-site

$27 - $28/hr

Position will also support the Lobby Concierge Team with guest registration, and check-in. Hours are Monday through Friday 10:00-7:00 *Responsibilities* - * Receive guests and announce to hosts ...

New

Marriott

Lobby Concierge

Atlanta, GA · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott International

Lobby Concierge

Atlanta, GA · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott International

Lobby Concierge

Irving, TX · On-site

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond ...

Marriott

Lobby Concierge

Irving, TX · On-site

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond ...

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How much do lobby concierge jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for lobby concierge in the United States is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
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Lobby Concierge jobs near you
Lobby Concierge

Lobby Concierge

Staccato 2011 LLC

Florence, TX • On-site

Full-time

Posted 8 days ago

Job description

THE COMPANY
Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011® platform-the World's Best Shooting Pistols-Staccato manufactures its handguns and ammunition in America at their headquarters in Florence, TX. The Staccato 2011 has been approved for on- or off-duty carry by over 1,600 U.S. law enforcement agencies in just five years, including elite teams such as U.S. Marshals Special Operations Group, the Texas Rangers and Miami Dade Special Response Team. With a spirit of American ingenuity and commitment to its family of owners, Staccato guarantees its guns for life, and guarantees supply of its 9mm ammunition to subscribers of its ammo service. Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day.
Staccato was ranked one of the Fastest Growing Private Companies in the Southwest by Inc . Over 25% of our team members are veterans and 100% are patriots. We strive relentlessly to achieve our best every day and are focused on continuous improvement and progress in everything we do.
OUR MISSION
We protect freedom. We proudly build the best product possible for those who protect and embody American freedoms.
The Lobby Concierge serves as the first impression of our brand-delivering a world-class hospitality experience that reflects the precision, professionalism, and excellence synonymous with Staccato. This highly visible role is responsible for warmly welcoming guests, managing front-of-house operations, and ensuring every visitor receives a seamless, elevated experience from arrival to departure.
As a trusted brand ambassador, the Lobby Concierge embodies Staccato's commitment to quality, safety, and service, while maintaining a secure and professionally managed environment. This role requires exceptional interpersonal skills, attention to detail, and the ability to anticipate guest needs while operating with discretion and professionalism.
  • Greet Onsite Customers in an active environment.
  • Assist customers with inquiries with a goal for first contact resolution for all interactions.
    Manual entry of orders
  • Coordinate with multiple departments to provide the best customer experience possible.
  • Have a thorough knowledge of the Company's products, services, and systems.
  • Identify opportunities to enhance the customer experience and/or the Staccato brand.
  • Deliver exceptional customer service constantly striving to improve the experience for our customers.
  • Maintain a professional appearance and demeanor at all times.

Requirements
  • High School Diploma is required.
  • 2 years of retail or customer service experience.
  • Greet Onsite Customers in an active environment.
  • Assist customers with inquiries with a goal for first contact resolution for all interactions.
  • Manual entry of orders
  • Coordinate with multiple departments to provide the best customer experience possible.
  • Have a thorough knowledge of the Company's products, services, and systems.
  • Identify opportunities to enhance the customer experience and/or the Staccato brand.
  • Deliver exceptional customer service constantly striving to improve the experience for our customers.
  • Maintain a professional appearance and demeanor at all times.

Apply