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Lobby Concierge Jobs (NOW HIRING)

Brickyard Properties llc

Be Seen First

Lobby Concierge

New York, NY · On-site

$22 - $28/hr

The Concierge will act as a personal point of contact for tenants and visitors, offering assistance ... Monitor lobby activity and maintain a welcoming environment * Handle inquiries and resolve ...

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Marriott

Lobby Concierge

Irving, TX · On-site

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond ...

Marriott

Lobby Concierge

Atlanta, GA · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott International

Lobby Concierge

Atlanta, GA · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott International

Lobby Concierge

Irving, TX · On-site

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond ...

GardaWorld

Concierge Security Monitor-Lobby

Vandalia, OH · On-site

$18/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a Security Guard in a Concierge post. What matters most in a role like this is your ability to build ...

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Lobby Concierge information

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$34

How much do lobby concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for lobby concierge in the United States is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

What qualifications do I need to be a concierge?

To be a lobby concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local area information and proficiency with communication tools or reservation systems can also be beneficial.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
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Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in the United States as of June 2026, with employment types broken down into 6% Locum Tenens, 3% As Needed, 60% Full Time, 13% Part Time, 5% Temporary, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,515 per year, or $20.4 per hour.

Lobby Concierge

Brickyard Properties llc

New York, NY • On-site

$22 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted yesterday

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Job description

Brickyard properties is seeking a dedicated and experienced Concierge to provide exceptional service to our guests and residents. The Concierge will act as a personal point of contact for tenants and visitors, offering assistance with various needs and ensuring a smooth and enjoyable experience at our properties. In this role, you will be responsible for providing information about the local area, making reservations, arranging transportation, and fulfilling special requests. The ideal candidate should possess excellent communication skills, a friendly demeanor, and a proactive approach to problem-solving. As a representative of Brickyard Properties, the Concierge plays a crucial role in enhancing the overall satisfaction of our guests and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy helping others, we would love to hear from you.

Responsibilities

  • Greet and assist guests and residents in a professional and courteous manner
  • Provide information about property amenities, services, and local attractions
  • Make restaurant reservations, book transportation, and arrange for services as requested
  • Assist with special requests and ensure guest satisfaction
  • Monitor lobby activity and maintain a welcoming environment
  • Handle inquiries and resolve complaints promptly and effectively
  • Maintain up-to-date knowledge of local events, services, and attractions    

Requirements

  • High school diploma or equivalent; additional education in hospitality or related field is preferred
  • Previous experience in a concierge or customer service role is highly desirable
  • Exceptional interpersonal and communication skills
  • Strong problem-solving abilities and a customer-focused mindset
  • Ability to multitask and work well under pressure
  • Familiarity with the local area and its attractions is a plus
  • Willingness to work flexible hours, including evenings and weekends