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Lobby Concierge Jobs (NOW HIRING)

Marriott

Lobby Concierge

Atlanta, GA

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Marriott International

Lobby Concierge

Atlanta, GA · On-site

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Securitas

Lobby Ambassador

San Francisco, CA · On-site

$72K - $79K/yr

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally ... Frequently our Concierge Officers will provide customer service and information to a client ...

Securitas

Lobby Ambassador

San Francisco, CA · On-site

$72K - $79K/yr

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally ... The Concierge Officer position helps maintain a safe and secure environment for our clients by ...

TB ISLE RESORT LP

Lobby Ambassador

Aventura, FL · On-site

Monitor lobby traffic. * Anticipate guest needs and resolve guest concerns and requests. * Assist concierge services, VIP services, baggage, parking, and other special services as required.

GardaWorld

Concierge Security - Lobby Officer

Akron, OH · On-site

$16.20/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build ...

New

TB ISLE RESORT LP

Lobby Ambassador

Aventura, FL · On-site

Monitor lobby traffic. * Anticipate guest needs and resolve guest concerns and requests. * Assist concierge services, VIP services, baggage, parking, and other special services as required.

Compass Group

Lobby Ambassador

Santa Monica, CA · On-site

$25 - $27/hr

Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation ... Experience in hospitality, front-of-house, concierge, or customer-facing roles * Prior experience ...

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How much do lobby concierge jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for lobby concierge in the United States is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What is a lobby concierge?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

Is lobby concierge an entry level job?

Lobby concierge positions are often considered entry-level roles that typically require good communication skills, customer service experience, and a professional appearance. Many employers provide on-the-job training, and some roles may require a high school diploma or equivalent. Advancement opportunities can lead to supervisory or specialized positions within hospitality or property management.

Do lobby concierges make good money?

Lobby concierges typically earn an hourly wage that varies by location and experience, with median salaries around $12 to $20 per hour. Experienced concierges or those working in luxury hotels can earn higher wages and may receive tips, increasing overall income. Compensation often depends on the employer, hours worked, and additional benefits offered.

How does a lobby concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a lobby concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
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Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,515 per year, or $20.4 per hour.

Security Professional Hospital - Lobby Concierge

Allied Universal

Rock Hill, SC • On-site

$14.40/hr

Part-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,556 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description


Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs.

Join the World's Leading Global Security Company!
Site Location: Rock Hill, SC
Shifts Available: Afternoon Shift, Evening Shift
Employment Type: Part Time
Starting Base Pay: $14.40 per hour
Workdays Available: Friday, Saturday, Sunday, Monday, Tuesday, Wednesday, Thursday
Shifts Available: 2:00 PM - 8:00 PM
Must Have Great Customer Service Skills
Must Be Comfortable Using Computer or Tablet
Resume preferred, but not required.
Now Offering Weekly and or DailyPay Options!
Allied Universal provides State Training for your Security License! Uniforms and Training at no cost to you!

Responsibilities:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Welcome employees, visitors, and guests to campus
  • Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
  • Provides excellent customer service, actively engage with each individual

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • High school diploma or Verifiable High School Diploma or GED (Certificates of Completion not acceptable)
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    *A valid driver’s license will be required for driving positions only
  • High school diploma, GED, or 5 years of verifiable experience
  • Possess and maintain an appropriate state-required security certification (“Guard Card”), or be able to obtain one upon employment
  • Minimum of one (1) year of experience in a corporate office setting
  • Work history must include demonstration of:
    • Ability to interact cordially and communicate with the public
    • Ability to work effectively under high stress situations
    • Attention to detail and ability to prioritize and multitask
    • Contributing positively as part of a team, helping out with various tasks

Perks and Benefits:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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