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Lobby Concierge Jobs (NOW HIRING)

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Lobby Concierge

Phoenix, AZ · On-site

$18 - $20/hr

Property Management group is searching for some part time people who can be "on call" to work different shifts downtown by Chase Field. They would be 8-hour shifts (8am-4pm, 4pm-12am, 12am-8am)

Lobby Ambassador

Atlanta, GA · On-site

$20.50/hr

The Lobby Ambassador will serve as the face of the facility and the first impression for all ... Hospitality, concierge, executive reception, or customer experience background BENEFITS: * Medical ...

Lobby Ambassador

Atlanta, GA · On-site

$20.50/hr

The Lobby Ambassador will serve as the face of the facility and the first impression for all ... Hospitality, concierge, executive reception, or customer experience background BENEFITS: * Medical ...

Lobby Ambassador

Atlanta, GA · On-site

$20.50/hr

The Lobby Ambassador will serve as the face of the facility and the first impression for all ... Hospitality, concierge, executive reception, or customer experience background BENEFITS: * Medical ...

Lobby Ambassador

Atlanta, GA · On-site

$20.50/hr

The Lobby Ambassador will serve as the face of the facility and the first impression for all ... Hospitality, concierge, executive reception, or customer experience background BENEFITS: * Medical ...

Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation ... Experience in hospitality, front-of-house, concierge, or customer-facing roles * Prior experience ...

Lobby Ambassador

Atlanta, GA · On-site

$20.50/hr

The Lobby Ambassador will serve as the face of the facility and the first impression for all ... Hospitality, concierge, executive reception, or customer experience background BENEFITS: * Medical ...

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Lobby Concierge information

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$5

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$34

How much do lobby concierge jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for lobby concierge in the United States is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
More about Lobby Concierge jobs
What cities are hiring for Lobby Concierge jobs? Cities with the most Lobby Concierge job openings:
Who are the top companies hiring for Lobby Concierge jobs? The top employers for Lobby Concierge jobs are:
What states have the most Lobby Concierge jobs? States with the most job openings for Lobby Concierge jobs include:
What are popular job titles related to Lobby Concierge jobs? For Lobby Concierge jobs, the most frequently searched job titles are:
Infographic showing various Lobby Concierge job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,515 per year, or $20.4 per hour.
Security Officer - Lobby Concierge

Security Officer - Lobby Concierge

Allied Universal

Chicago, IL • On-site

$22.35/hr

Full-time

Medical, Retirement

Posted 7 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,532 frontline employees who took The Breakroom Quiz

71st of 111 rated security


Job description

Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Join the World's Leading Global Security Company!

Position Details:

Position: Lobby Officer - Concierge Shift Type: Must have flexible availability Pay Rate: $22.35/Hour - Weekly PayLocation: Downtown Chicago - Residential PropertiesAge Requirement: 21+ (preferred)

As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs.

Responsibilities:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Welcome employees, visitors, and guests to campus
  • Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
  • Provides excellent customer service, actively engage with each individual

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver's license will be required for driving positions only
  • High school diploma, GED, or 5 years of verifiable experience
  • Possess and maintain an appropriate state-required security certification ("Guard Card"), or be able to obtain one upon employment
  • Minimum of one (1) year of experience in a corporate office setting
  • Work history must include demonstration of:
    • Ability to interact cordially and communicate with the public
    • Ability to work effectively under high stress situations
    • Attention to detail and ability to prioritize and multitask
    • Contributing positively as part of a team, helping out with various tasks

Perks and Benefits:

  • Health insurance and 401k plans
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1635380Employment Type: FULL_TIME

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US