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Lobby Officer Jobs (NOW HIRING)

THE KRAFT GROUP

Lobby Security Officer

Foxboro, MA · On-site

$17.15 - $20.75/hr

SUMMARY The security officer assigned to the E2 administrative lobby is responsible for checking in and checking out all of the daily visitors to the Administrative Offices. Officers assigned to this ...

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Lobby Officer information

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$23.5K

$75.9K

$182.5K

How much do lobby officer jobs pay per year?

As of Jul 23, 2026, the average yearly pay for lobby officer in the United States is $75,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Lobby Officer vs Security Guard?

AspectLobby OfficerSecurity Guard
CredentialsTypically requires security or customer service training, sometimes certificationsOften requires security license or certification
Work EnvironmentIndoor, front-of-house in buildings, hotels, or corporate officesIndoor or outdoor, various settings including events, buildings, or public spaces
Employer & IndustryProperty management, hospitality, corporate buildingsSecurity companies, private firms, public agencies
Primary DutiesGreeting visitors, managing access, providing informationMonitoring premises, patrolling, preventing unauthorized access

While both roles involve security responsibilities, a Lobby Officer primarily focuses on customer service and managing building access in indoor environments, whereas a Security Guard has broader security duties, including patrolling and surveillance. The roles often overlap in credentials and work environment, but their main functions differ based on the setting and employer needs.

What are the key skills and qualifications needed to thrive as a Lobby Officer, and why are they important?

To thrive as a Lobby Officer, you need strong observation skills, security awareness, and often a high school diploma or equivalent as a minimum qualification. Familiarity with surveillance systems, visitor management software, and sometimes a valid security guard license are typically required. Excellent communication, professionalism, and conflict resolution skills help you manage interactions and diffuse tense situations effectively. These skills and qualifications are crucial for ensuring the safety, security, and smooth operation of building access and visitor protocols.

What are Lobby Officers?

Lobby Officers are security professionals responsible for monitoring and controlling access to the entrance areas of buildings, such as offices, hotels, or residential complexes. They greet visitors, verify identification, enforce security protocols, and respond to emergencies or suspicious activities. Their role is essential in ensuring the safety and security of the premises, staff, and guests. Lobby Officers may also provide information and assistance to visitors as needed.

What are some common challenges faced by Lobby Officers in managing building security and visitor flow?

Lobby Officers often encounter challenges such as balancing strict security protocols with providing a welcoming experience to visitors and tenants. They must remain vigilant in identifying unauthorized access attempts while also handling high-traffic periods efficiently. Effective communication and quick decision-making are essential, especially when dealing with emergencies or difficult visitors. Additionally, they collaborate closely with building management and other security personnel to ensure smooth daily operations.
More about Lobby Officer jobs
What cities are hiring for Lobby Officer jobs? Cities with the most Lobby Officer job openings:
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What job categories do people searching Lobby Officer jobs look for? The top searched job categories for Lobby Officer jobs are:
Lobby Officer jobs near you
Infographic showing various Lobby Officer job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $75,929 per year, or $36.5 per hour.
Security Officer - Lobby Concierge

Security Officer - Lobby Concierge

Allied Universal

Chicago, IL • On-site

$22.35/hr

Full-time

Medical, Retirement

Posted 6 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,532 frontline employees who took The Breakroom Quiz

71st of 111 rated security

Job description

Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Join the World's Leading Global Security Company!

Position Details:

Position: Lobby Officer - Concierge Shift Type: Must have flexible availability Pay Rate: $22.35/Hour - Weekly PayLocation: Downtown Chicago - Residential PropertiesAge Requirement: 21+ (preferred)

As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs.

Responsibilities:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Welcome employees, visitors, and guests to campus
  • Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
  • Provides excellent customer service, actively engage with each individual

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver's license will be required for driving positions only
  • High school diploma, GED, or 5 years of verifiable experience
  • Possess and maintain an appropriate state-required security certification ("Guard Card"), or be able to obtain one upon employment
  • Minimum of one (1) year of experience in a corporate office setting
  • Work history must include demonstration of:
    • Ability to interact cordially and communicate with the public
    • Ability to work effectively under high stress situations
    • Attention to detail and ability to prioritize and multitask
    • Contributing positively as part of a team, helping out with various tasks

Perks and Benefits:

  • Health insurance and 401k plans
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1635380Employment Type: FULL_TIME

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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