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Lobby Officer Jobs (NOW HIRING)

Akima, LLC

Part Time Armed Detention Officer

Brownsville, TX · On-site

$15 - $19/hr

Armed Detention Officers may also be assigned to Detention Operations and placed on Transportation ... Enforce dress code in Lobby. * PIDC ICE staff and support personnel must register their presence on ...

Marksman Security LLC

Security Officer

Norcross, GA · On-site

$18/hr

MARKSMAN SECURITY LLC Is Hiring Immediately For A Part Time Lobby Officer $18.00 Per Hour | Part Time | Metro Atlanta Shift: Overnights Marksman Security is built on serving our clients and building ...

Prosegur

Lobby Ambassador

Santa Clara, CA · On-site

$16.50 - $20.75/hr

Lobby Ambassador Schedule: Monday-Friday, 08:00AM - 4:00PM Duties and responsibilities ... Provide leadership and guidance to a team of security officers, ensuring effective performance and ...

Hobby Lobby

Loss Prevention Officer

Vancouver, WA · On-site

$26 - $27/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Officer to help protect our stores. Must have previous loss prevention, security, law ...

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Lobby Officer information

See salary details

$23.5K

$75.9K

$182.5K

How much do lobby officer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for lobby officer in the United States is $75,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a lobby officer?

Lobby Officers are security professionals responsible for monitoring and controlling access to the entrance areas of buildings, such as offices, hotels, or residential complexes. They greet visitors, verify identification, enforce security protocols, and respond to emergencies or suspicious activities. Their role is essential in ensuring the safety and security of the premises, staff, and guests. Lobby Officers may also provide information and assistance to visitors as needed.

What skills and qualifications are needed to be a lobby officer?

To thrive as a Lobby Officer, you need strong observation skills, security awareness, and often a high school diploma or equivalent as a minimum qualification. Familiarity with surveillance systems, visitor management software, and sometimes a valid security guard license are typically required. Excellent communication, professionalism, and conflict resolution skills help you manage interactions and diffuse tense situations effectively. These skills and qualifications are crucial for ensuring the safety, security, and smooth operation of building access and visitor protocols.

What challenges do lobby officers face in managing building security and visitor flow?

Lobby Officers often encounter challenges such as balancing strict security protocols with providing a welcoming experience to visitors and tenants. They must remain vigilant in identifying unauthorized access attempts while also handling high-traffic periods efficiently. Effective communication and quick decision-making are essential, especially when dealing with emergencies or difficult visitors. Additionally, they collaborate closely with building management and other security personnel to ensure smooth daily operations.

What is the difference between Lobby Officer vs Security Guard?

AspectLobby OfficerSecurity Guard
CredentialsTypically requires security or customer service training, sometimes certificationsOften requires security license or certification
Work EnvironmentIndoor, front-of-house in buildings, hotels, or corporate officesIndoor or outdoor, various settings including events, buildings, or public spaces
Employer & IndustryProperty management, hospitality, corporate buildingsSecurity companies, private firms, public agencies
Primary DutiesGreeting visitors, managing access, providing informationMonitoring premises, patrolling, preventing unauthorized access

While both roles involve security responsibilities, a Lobby Officer primarily focuses on customer service and managing building access in indoor environments, whereas a Security Guard has broader security duties, including patrolling and surveillance. The roles often overlap in credentials and work environment, but their main functions differ based on the setting and employer needs.

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What cities are hiring for Lobby Officer jobs?

Cities with the most Lobby Officer job openings:

What states have the most Lobby Officer jobs?

States with the most job openings for Lobby Officer jobs include:

What job categories do people searching Lobby Officer jobs look for?

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Lobby Officer jobs near you
Infographic showing various Lobby Officer job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $75,929 per year, or $36.5 per hour.

Security Officer - Lobby Ambassador

Allied Universal

Atlanta, GA • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,592 frontline employees who took The Breakroom Quiz

77th of 118 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Security Officer - Lobby Ambassador. The Security Officer - Lobby Ambassador will serve as the face of the facility and the first impression for all employees, tenants, visitors, vendors, contractors, and guests. This position combines world-class customer service with proactive security practices to create a safe, welcoming, and professional environment. As a trusted representative of both Allied Universal and the client, the Security Officer - Lobby Ambassador is responsible for delivering exceptional hospitality while ensuring compliance with all security, access control, and safety procedures. Every interaction should leave individuals feeling welcomed, valued, assisted, and secure.
The success of a Security Officer - Lobby Ambassador is measured not only by maintaining a secure environment, but by creating a positive and memorable experience for every employee, visitor, tenant, vendor, and guest who enters the facility.
Site Location: Sandy Springs Ga 30328
Employment Type: Full Time
Starting Base Pay Rate: $20.50 / hour
RESPONSIBILITIES:
  • Serve as the primary lobby point of contact, greeting employees, tenants, visitors, vendors, contractors, and guests
  • Deliver exceptional hospitality and customer service while balancing access control, security, and safety requirements
  • Operate visitor management, access control, radio, surveillance, and related security systems in accordance with site procedures
  • Verify visitor registration, identity, authorization, credentials, escorts, host notifications, and VIP or Executive Leadership procedures as required
  • Maintain situational awareness, monitor lobby activity, identify suspicious behavior or unauthorized access attempts, and report security concerns immediately
  • Respond to incidents, emergencies, safety issues, and operational concerns, including notifying supervision, client management, ESOC, emergency services, or first responders as appropriate
  • Follow site-specific emergency response protocols and assist with evacuations, accountability, emergency communications, responder access, and post-event documentation
  • Support facility operations by conducting assigned inspections, observing hazards or maintenance concerns, maintaining entrance security, and communicating issues promptly
  • Assist occupants with directions, information, wayfinding, service requests, and general inquiries while demonstrating patience, empathy, inclusion, and customer care
  • Maintain accurate, factual, and proprietary records, reports, visitor information, incident documentation, and daily activity or shift reports

QUALIFICATIONS:
  • Must possess one or more of the following:
    • Must possess a high school diploma or equivalent, or five (5) years of verifiable work experience
    • Licensing requirements are subject to state and local laws and regulations and may be required prior to employment
  • Minimum of three (3) years of experience in a front-facing customer service role
  • Minimum one (1) year of security experience
  • Excellent oral and written interpersonal communication and customer service skills
  • Attention to detail and situational awareness
  • Ability to work independently with little supervision
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to assess situations and make sound decisions
  • Intermediate computer skills and ability to utilize technology platforms
  • Ability to handle both common and crisis situations efficiently

PREFERRED QUALIFICATIONS:
  • Prior military or law enforcement experience
  • Hospitality, concierge, executive reception, or customer experience background

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Company's retirement plans
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1669183

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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