ZipRecruiter

Log In

1

Lobby Concierge Jobs (NOW HIRING)

Compass Group

Lobby Ambassador - NYC

New York, NY

$24 - $25/hr

Lobby Ambassador - NYC Shift - M-F 8AM - 5PM Salary: $24 - $25 per hour Rapport is a specialized ... Assists guests in all guest service matters including concierge requests. * Monitors and processes ...

Compass Group

Lobby Ambassador - NYC

Manhattan, NY

$24 - $25/hr

Lobby Ambassador - NYC Shift - M-F 8AM - 5PM Salary: $24 - $25 per hour Rapport is a specialized ... Assists guests in all guest service matters including concierge requests. * Monitors and processes ...

Rapport

Lobby Ambassador - NYC

Manhattan, NY · On-site

$24 - $25/hr

Lobby Ambassador - NYC Shift - M-F 8AM - 5PM Salary: $24 - $25 per hour Rapport is a specialized ... Assists guests in all guest service matters including concierge requests. * Monitors and processes ...

Compass Group

Lobby Ambassador - NYC

Manhattan, NY · On-site

$24 - $25/hr

Lobby Ambassador - NYC Shift - M-F 8AM - 5PM Salary: $24 - $25 per hour Rapport is a specialized ... Assists guests in all guest service matters including concierge requests. * Monitors and processes ...

next page

Showing results 1-20

All JobsLobby Concierge Jobs

Lobby Concierge information

See salary details

$5

$20

$34

How much do lobby concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for lobby concierge in the United States is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

What qualifications do I need to be a concierge?

To be a lobby concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local area information and proficiency with communication tools or reservation systems can also be beneficial.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
More about Lobby Concierge jobs
What cities are hiring for Lobby Concierge jobs? Cities with the most Lobby Concierge job openings:
Who are the top companies hiring for Lobby Concierge jobs? The top employers for Lobby Concierge jobs are:
What states have the most Lobby Concierge jobs? States with the most job openings for Lobby Concierge jobs include:
What job categories do people searching Lobby Concierge jobs look for? The top searched job categories for Lobby Concierge jobs are:
What are popular job titles related to Lobby Concierge jobs? For Lobby Concierge jobs, the most frequently searched job titles are:
Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in the United States as of May 2026, with employment types broken down into 5% Locum Tenens, 75% Full Time, and 20% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $42,515 per year, or $20.4 per hour.
Concierge Security - Lobby Monitor

Concierge Security - Lobby Monitor

GardaWorld

Clayton, MO • On-site

$18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 385 frontline employees who took The Breakroom Quiz

78th of 100 rated security

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Guard in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer - Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you:

  • Site Location: Clayton, MO
  • Set schedule: Part-Time, 2nd Shift, Saturday through Sunday, 2 p.m. to 10 p.m.
  • Competitive hourly wage of $18.50 / Hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of a Concierge Security Guard

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Must be 21 years of age
  • Be able to ace (and pass) an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone & computer skills
  • If you have Security, Military, Law Enforcement experience - even better!
  • You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

What GardaWorld employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply