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Lobby Concierge Jobs in Decatur, GA (NOW HIRING)

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Monitoring surveillance cameras Monitoring Lobby Walking the premises to ensure that the highest ... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ...

Monitoring surveillance cameras Monitoring Lobby Walking the premises to ensure that the highest ... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ...

Monitoring surveillance cameras Monitoring Lobby Walking the premises to ensure that the highest ... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ...

Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

The Concierge is the first point of contact for all visitors to the shelter, with key ... Take responsibility to keep the front area and lobby clean and organized, including ensuring any ...

Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Concierge

Atlanta, GA

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Concierge

Atlanta, GA · On-site

$16 - $20/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Concierge

Atlanta, GA

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Concierge Floater

Atlanta, GA

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

Concierge Floater

Atlanta, GA

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

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Lobby Concierge information

See Decatur, GA salary details

$5

$19

$33

How much do lobby concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for lobby concierge in Decatur, GA is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.59 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

What qualifications do I need to be a concierge?

To be a lobby concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local area information and proficiency with communication tools or reservation systems can also be beneficial.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
What are popular job titles related to Lobby Concierge jobs in Decatur, GA? For Lobby Concierge jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Lobby Concierge jobs in Decatur, GA look for? The top searched job categories for Lobby Concierge jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Lobby Concierge jobs? Cities near Decatur, GA with the most Lobby Concierge job openings:
Infographic showing various Lobby Concierge job openings in Decatur, GA as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,509 per year, or $20 per hour.
Lobby Concierge

Lobby Concierge

Marriott

Atlanta, GA • On-site

Full-time

Posted 21 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,129 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels


Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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