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Lobby Concierge Jobs in Decatur, GA (NOW HIRING)

Mansions Management Company

Concierge 1st Shift

Decatur, GA · On-site

$14.50 - $16.50/hr

1st shift Concierge/ Front Desk persons needed Front Desk personnel are an upfront and hands-on ... Light cleaning of office, breakroom, lobby, and other common areas as needed * Maintain a clean ...

Manor Lake Snellville

Concierge

Snellville, GA · On-site

$13.25 - $17.25/hr

If the individual has to wait in lobby, offers them something to drink and/or eat * Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs ...

HomeOwners Advantage LLC

Concierge

Atlanta, GA

$17/hr

Control the lobby and amenity areas. * Coordinate deliveries and move in/out including but not limited to installing and removing elevator pads and floor mats. * Proactive in the delivery of resident ...

Manor Lake Snellville

Concierge

Snellville, GA

$13.25 - $17.25/hr

If the individual has to wait in lobby, offers them something to drink and/or eat. * Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs ...

Manor Lake Snellville

Concierge

Snellville, GA · On-site

$13.25 - $17.25/hr

If the individual has to wait in lobby, offers them something to drink and/or eat. * Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs ...

Skiptown

Support Desk Position

Atlanta, GA · On-site

Keep the front desk and lobby clean, organized, and guest-ready * Communicate updates and important ... Customer service, hospitality, or front desk/concierge experience * Experience in a pet care ...

Skiptown

Support Desk Position

Atlanta, GA · On-site

Keep the front desk and lobby clean, organized, and guest-ready * Communicate updates and important ... Customer service, hospitality, or front desk/concierge experience * Experience in a pet care ...

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All JobsLobby Concierge JobsLobby Concierge Jobs in Decatur, GA

Lobby Concierge information

See Decatur, GA salary details

$5

$19

$33

How much do lobby concierge jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for lobby concierge in Decatur, GA is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.59 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
What are popular job titles related to Lobby Concierge jobs in Decatur, GA? For Lobby Concierge jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Lobby Concierge jobs in Decatur, GA look for? The top searched job categories for Lobby Concierge jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Lobby Concierge jobs? Cities near Decatur, GA with the most Lobby Concierge job openings:
Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in Decatur, GA as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,509 per year, or $20 per hour.

Concierge 1st Shift

Mansions Management Company

Decatur, GA • On-site

$14.50 - $16.50/hr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

1st shift Concierge/ Front Desk persons needed

Front Desk personnel are an upfront and hands-on representative of Mansions Senior Living Communities. They are generally the first point of contact for customers & prospective residents and have extensive daily interaction with customers and the public on the company’s behalf. This position requires personnel to be professional, courteous, outgoing, compassionate, and maintain safety procedures at all times.

Must have excellent customer service & communication skills.

JOB REQUIREMENTS:

  • Must be able to pass a comprehensive Criminal Background Screening and pre-employment Drug Test
  • Must provide valid employment documents
  • Must have reliable transportation to report to work on time and maintain good attendance
  • Must be able to walk, sit, stand, bend, or kneel throughout shift. Must be able to lift 25-50lbs.
  • Customer service: includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors
  • Maintain a positive “can-do” attitude
  • Ability to follow verbal and written instruction with attention to details
  • Self-motivated, able to work with/without supervision
  • Communicate politely & professionally with customers, co-workers & supervisors
  • Potential for “on-call” for fill-in shifts; could require evenings, overnights or weekends for emergencies
  • Willing to travel to other Mansions Senior Living Communities for emergencies or fill-in shifts
  • Experience driving passenger commercial vehicles is preferred. CDL is not required.
  • Must possess current Driver’s License, acceptable driving record & current personal auto insurance
  • Sales or Customer Service experience in Apartments Leasing, Hotel/Hospitality or Senior Living Community. Additional certifications or training in Senior Living are a plus
  • Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc.

ESSENTIAL JOB DUTIES: (including but not limited to)

  • Must be able to complete assigned tasks in allowed days/time
  • Must have attention to detail
  • Answer phones, greet customers and assist with their needs, filing, make copies, etc.
    1. Goal to answer phone by 3rd ring, “Good morning (afternoon, evening) Mansions at (property name), this is (your first name), how may I assist you?”
    2. Greet EVERYONE with kind words, a smile, and eye contact, “Welcome to the Mansions” or “Welcome back home”
  • Dress code – Business casual, name badge required, jeans (clean, no holes or frays, not too tight or loose), tennis shoes or other close toed shoes
  • Must be able to adequately use computers for email communications, writing letters, input prospect & resident data, input & update service requests, document incidents, etc.
  • Keep current knowledge of Community pricing, availability, specials, advertisements & that of competitors.
  • Support overall marketing techniques and offer suggestions that can help in the promotion, advertising, and marketing of communities
  • Schedule & give tours with prospects for the intent of leasing at the community. Maintain follow-up.
  • Greet visitors and determine if our community meets the needs of the prospective client
  • Ability to convert phone calls with inquiring prospects into on-site tours & effectively close the sale, maintaining an acceptable closing ratio
  • Keep track of all leasing paperwork including the application, leasing agreements, employment and criminal background reports and lease move-in packets
  • Make sure leasing brochures & welcome packets are stocked and ready for the next shift
  • Schedule transportation for residents on corresponding days
  • Assist with resident activities as needed
  • Pick up resident trash nightly, post notices/flyers, assist with dining linens
  • Light cleaning of office, breakroom, lobby, and other common areas as needed
  • Maintain a clean & orderly work space
  • Orders supplies as needed, verifies items needed on the 1st & 15th of each month.
  • Other miscellaneous duties as assigned

SCHEDULE

  • Full-time

COMPENSATION and BENEFITS

  • Hourly, non-exempt from overtime
  • Eligible for Vacation/Sick Leave after 90 days
  • Employer matched retirement
  • Health Insurance options if full-time employment is maintained, (40hrs per week)
  • We participate in ZayZoon! Same day pay.

It's always a great day at The Mansions.