1

Lobby Concierge Jobs in Decatur, GA (NOW HIRING)

Receptionist

Atlanta, GA

$15.25 - $20/hr

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document ...

Receptionist

Atlanta, GA · On-site

$15.25 - $20/hr

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document ...

Concierge 1st Shift

Decatur, GA · On-site

$14.50 - $16.50/hr

1st shift Concierge/ Front Desk persons needed Front Desk personnel are an upfront and hands-on ... Light cleaning of office, breakroom, lobby, and other common areas as needed * Maintain a clean ...

Concierge

Snellville, GA

$13.25 - $17.25/hr

If the individual has to wait in lobby, offers them something to drink and/or eat. * Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs ...

Control the lobby and amenity areas. * Coordinate deliveries and move in/out including but not limited to installing and removing elevator pads and floor mats. * Proactive in the delivery of resident ...

Concierge

Snellville, GA

$13.25 - $17.25/hr

If the individual has to wait in lobby, offers them something to drink and/or eat. * Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs ...

Concierge

Snellville, GA · On-site

$13.25 - $17.25/hr

If the individual has to wait in lobby, offers them something to drink and/or eat * Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs ...

P.T Concierge

Snellville, GA · On-site

$13 - $15/hr

If the individual has to wait in lobby, offers them something to drink and/or eat. * Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs ...

next page

Showing results 1-20

Lobby Concierge information

See Decatur, GA salary details

$5

$19

$33

How much do lobby concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for lobby concierge in Decatur, GA is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.59 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

What qualifications do I need to be a concierge?

To be a lobby concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local area information and proficiency with communication tools or reservation systems can also be beneficial.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
What are popular job titles related to Lobby Concierge jobs in Decatur, GA? For Lobby Concierge jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Lobby Concierge jobs in Decatur, GA look for? The top searched job categories for Lobby Concierge jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Lobby Concierge jobs? Cities near Decatur, GA with the most Lobby Concierge job openings:
Infographic showing various Lobby Concierge job openings in Decatur, GA as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,509 per year, or $20 per hour.

$15.25 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Job Title: Receptionist

Reports To: Client Services Leadership

About the Role

As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don't just answer phones; you curate a 5-star guest experience. Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.

We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees.

What You'll Do:

  • Master of First Impressions: Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
  • Communication Hub: Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.
  • Access Control: Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
  • Operational Ninja: You're a team player who isn't afraid to jump in where needed. You'll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
  • Event & Meeting Support: From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch.
  • Workspace Curator: Keep the reception, barista, and pantry areas looking pristine and fully stocked

Who You Are:

  • Customer-Obsessed: You are driven by client satisfaction and have a "no task is too small" mentality.
  • A Natural Professional: You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.
  • Tech-Savvy: You're comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
  • Detail-Oriented: You notice the small things—a dying plant in the lobby, a low toner alert, or an unreturned visitor badge—and you fix them before anyone else notices.

The Requirements

  • Education: High School Diploma or equivalent required.
  • Experience: 1–3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
  • Physical Agility: This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs.
  • Reliability: You are punctual and ready to own your assigned work hours.
Why Join Our Team?

This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day.

Think you have the 5-star spark we're looking for? Apply today!

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.