Lobby Concierge Jobs in Decatur, GA (NOW HIRING)

Are you passionate about safety? Do you want to make a difference in your community? If you said yes, then keep reading for a great opportunity! EKG Security, Inc is looking for a Full-Time Concierge Security Officer for LUXURY Condominiums in Atlanta, GA. Afternoon and evening shift available $19/hr! EKG Security, Inc. is a Georgia based Service-Disabled Veteran-Owned Small Business that has served Georgia for over 20 years. Our mission is to provide personalized and customized security services to our clients. Our unique background and experience enables us to provide differentiated and excellent service. EKG Security, Inc. exists to serve its clients, employees and communities in which we live.EKG's ValuesIntegrity - The first and most important value centers on trust between EKG Security, Inc., our client, our communities and our employees.Respect- For the individual and the client we serve by putting others first and valuing their differences.Flexibility - Responsiveness to the client and employees to ensure that we provide customized and timely service.Humility - Putting service to others ahead of personal interests.Excellence - Providing and striving for the best results for service, the team, and individual.Empowerment - Development and training programs that enable employees to do their best.If you are a retired law enforcement officer or military veteran, we value your service & desire the opportunity to work with you.The Concierge Security Officer is a key member of our team, responsible for ensuring the safety, security, and well-being of all residents, tenants, and visitors. This role is a unique blend of security and hospitality, requiring a professional demeanor, exceptional communication skills, and a proactive approach to risk management. The ideal candidate will serve as the first point of contact for the property, providing a welcoming environment while maintaining a vigilant and professional security presence.Schedule: Wed and Thur 1pm-9pm; Fri, Sat, and Sun 4pm-12amJob duties Access Control and Security: Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Operate and monitor security equipment, including CCTV cameras, access control systems, and alarms. Conduct regular patrols of the property (both interior and exterior) to ensure the physical security of all areas. Respond to and investigate security alarms and incidents, escalating issues to management and law enforcement as needed. Customer Service and Concierge Duties: Provide excellent customer service to residents, tenants, and visitors, including greeting and assisting them with inquiries, directions, and requests. Accept and log packages, deliveries, and mail, notifying residents/tenants of their arrival. Maintain a clean and professional appearance in the lobby and at the security desk. Assist with resident move-ins and move-outs, following established procedures. Emergency Response: Act as the first responder to all building emergencies, including medical, fire, and security incidents. Follow established emergency protocols and procedures. Coordinate with emergency services (police, fire, EMS) as necessary. Complete detailed incident reports for all security-related events. Administrative and Reporting: Maintain accurate and detailed daily activity reports (DARs), logs, and records. Enforce property rules and regulations in a fair and professional manner. Communicate effectively with management and other staff members regarding daily operations and any issues that arise. Concierge/ Security staff are expected to be fluent in computer functions and basic correspondence email and faxing/scanning documents. Adhere to all company policies and procedures.Qualifications: Skills & Abilities: Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Ability to remain calm and professional in stressful or emergency situations. Proficiency in using security technology, including CCTV and access control systems. Basic computer skills (e.g., Microsoft Office Suite). Must be reliable, punctual, and have a strong work ethic. Ability to stand, walk, and sit for extended periods of timeMotor Vehicle, Drug Screen, Criminal Background Check