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Lobby Concierge Jobs in Decatur, GA (NOW HIRING)

Planned Companies

Concierge Floater

Atlanta, GA · On-site

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

Planned Companies

Concierge Floater

Atlanta, GA

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

Planned Companies

Concierge Second Shift

Atlanta, GA

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

Planned Companies

Concierge Second Shift

Atlanta, GA

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

Planned Companies

Concierge Second Shift

Atlanta, GA

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

Planned Companies

Concierge Second Shift

Atlanta, GA · On-site

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of Concierge or Lead Front Desk experience. * Bilingual Spanish a plus! * Desire and ...

SPS North America Inc

Receptionist

Atlanta, GA

$15.25 - $20/hr

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document ...

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Lobby Concierge information

See Decatur, GA salary details

$5

$19

$33

How much do lobby concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for lobby concierge in Decatur, GA is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.59 per hour, depending on experience, location, and employer.

What are lobby concierges?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

What qualifications do I need to be a concierge?

To be a lobby concierge, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local area information and proficiency with communication tools or reservation systems can also be beneficial.

How does a Lobby Concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a Lobby Concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.
What are popular job titles related to Lobby Concierge jobs in Decatur, GA? For Lobby Concierge jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Lobby Concierge jobs in Decatur, GA look for? The top searched job categories for Lobby Concierge jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Lobby Concierge jobs? Cities near Decatur, GA with the most Lobby Concierge job openings:
Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in Decatur, GA as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,509 per year, or $20 per hour.
Concierge Floater

Concierge Floater

Planned Companies

Atlanta, GA • On-site

$15 - $19.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Planned Companies rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

102nd of 209 rated facilities management

Job description

Description
Position at Planned Companies
Planned Companies -Concierge - Job Description
On Call Schedule - Wednesday to Sunday
Pay Rate: 17.00 dollars an hour
Summary
Planned Companies' clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.
Primary Job Responsibilities:
  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
  • Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Planning and organizing on-site events.
  • Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
  • Document, secure and track mail, deliveries, and vendor services at designated areas.
  • Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:
  • 2+ years of Concierge or Lead Front Desk experience.
  • Bilingual Spanish a plus!
  • Desire and passion to provide a warm and welcoming hello to everyone.
  • Excellent written and verbal communication and basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, self-assured and able to multitask with good time-management.
  • Ability to lift up to 50lbs when needed.

Benefits
  • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
  • All employees (full-time and part-time) are eligible to participate in the company's 401K which has an employer match.

"Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits."

What Planned Companies employees say

Hours and flexibility

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