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Lobby Concierge Jobs in Decatur, GA (NOW HIRING)

Stratton Amenities

Lead Concierge

Atlanta, GA · On-site

$40K/yr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security ...

Stratton Amenities

Lead Concierge

Atlanta, GA · On-site

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security ...

Planned Companies

Concierge Second Shift

Atlanta, GA · On-site

$15 - $19.25/hr

Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: * 2+ years of concierge, front desk, night auditor. * Desire and passion to provide a warm and ...

Stratton Amenities

Front Desk Concierge (Floater)

Atlanta, GA · On-site

$15 - $19.25/hr

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk ... Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security ...

Planned Companies

Concierge Second Shift Part Time

Decatur, GA · On-site

$15.25 - $19.50/hr

Planned Companies -Concierge - Saturday & Sunday 3pm to 11 pm 16 hours Total Pay Rate: 17.00 an ... Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements ...

New

Planned Companies

Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Description Position at Planned Companies Planned Companies -Concierge - Saturday & Sunday 11pm to ... Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements ...

New

QSL Management

Concierge (IL)

Decatur, GA · On-site

$14 - $16/hr

We are currently looking for a Concierge for (Regency House) Primary Responsibilities of the Front ... Ensures Lobby is clean, appealing and in good order. Reports maintenance issues to the General ...

The Blake

Concierge (IL)

Decatur, GA · On-site

$14 - $16/hr

We are currently looking for a Concierge for (Regency House) Primary Responsibilities of the Front ... Ensures Lobby is clean, appealing and in good order. Reports maintenance issues to the General ...

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All JobsLobby Concierge JobsLobby Concierge Jobs in Decatur, GA

Lobby Concierge information

See Decatur, GA salary details

$5

$19

$33

How much do lobby concierge jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for lobby concierge in Decatur, GA is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.59 per hour, depending on experience, location, and employer.

What is a lobby concierge?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

Is lobby concierge an entry level job?

Lobby concierge positions are often considered entry-level roles that typically require good communication skills, customer service experience, and a professional appearance. Many employers provide on-the-job training, and some roles may require a high school diploma or equivalent. Advancement opportunities can lead to supervisory or specialized positions within hospitality or property management.

Do lobby concierges make good money?

Lobby concierges typically earn an hourly wage that varies by location and experience, with median salaries around $12 to $20 per hour. Experienced concierges or those working in luxury hotels can earn higher wages and may receive tips, increasing overall income. Compensation often depends on the employer, hours worked, and additional benefits offered.

How does a lobby concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are the key skills and qualifications needed to thrive as a lobby concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.

What are popular job titles related to Lobby Concierge jobs in Decatur, GA?

For Lobby Concierge jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Lobby Concierge jobs in Decatur, GA look for?

The top searched job categories for Lobby Concierge jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Lobby Concierge jobs?

Cities near Decatur, GA with the most Lobby Concierge job openings:

Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in Decatur, GA as of August 2026, with employment types broken down into 61% Full Time, and 39% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,509 per year, or $20 per hour.

Lead Concierge

Stratton Amenities

Atlanta, GA • On-site

$40K/yr

Part-time

Re-posted 16 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.
Key Responsibilities:
  • Act as the face of the property, leading by example
  • Facilitate communication between the property manager and the concierge team
  • Exceed expectations by providing anticipatory service and smooth accommodations
  • Address resident concerns and complaints promptly and professionally
  • Conduct weekly meetings with the property manager to identify areas for improvement
  • Manage team schedules and oversee weekly payroll
  • Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
  • Implement and enforce accountability measures, disciplinary action, and performance coaching
  • Develop and implement new SOPs to continually improve concierge operations
  • Foster a positive work culture and environment
  • Enforce uniform and grooming standards
  • Participate in monthly regional director calls

Position Requirements:
  • A passion for delivering exceptional service and hospitality
  • Excellent verbal and written communication skills
  • Strong problem-solving and leadership abilities
  • Outstanding relationship-building skills
  • Ability to maintain confidentiality
  • A sense of pride and ownership in the position and property
  • Ability to respond quickly and genuinely to residents' and guests' requests
  • At least five years of hospitality experience
  • Exceptional interpersonal skills and guest service abilities
  • Organized, proactive, productive, and self-motivated with a positive attitude
  • Ability to maintain a neat and professional appearance
  • Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:
  • Build rapport and relationships with residents
  • Maintain professional telephone etiquette and message delivery
  • Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Assist in scheduling and completing amenities' requests
  • Escort individuals as necessary
  • Walk the premises to ensure the highest standards are being met
  • Perform all other duties as assigned by the property manager or per property SOP's
  • Flexibility to work nights, weekends, and holidays

Experience Requirements:
  • Leadership and supervisory skills and experience
  • Training and development experience
  • Exceptionally enthusiastic and positive individual
  • 2 years' experience in Hospitality, Multifamily or Upscale Hotel
  • 2 years' experience in a busy luxury retail environment

Must have experience delivering exceptional service
Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

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