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Lobby Concierge Jobs in Arizona (NOW HIRING)

Marriott

Lobby Concierge

Marana, AZ · On-site

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond ...

New

Invited Clubs

Concierge

Gilbert, AZ · On-site

$15 - $19.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

ClubCorp

Concierge

Oro Valley, AZ · On-site

$18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Invited

Concierge

Oro Valley, AZ · On-site

$14.50 - $18.75/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Invited

Concierge

Gilbert, AZ · On-site

$15.50 - $20/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

ClubCorp

Concierge

Gilbert, AZ · On-site

$18 - $22/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Invited Clubs

Concierge

Oro Valley, AZ · On-site

$13.25 - $17.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.

Cap Sante Court

Concierge (Receptionist)

Mesa, AZ

$13.25 - $15.75/hr

Voluntary benefits options As the first point of contact at the community, the Concierge provides ... You will manage the lobby experience, answer calls, and help ensure a welcoming, professional ...

Cap Sante Court

Concierge (Receptionist)

Mesa, AZ · On-site

$13.25 - $15.75/hr

Voluntary benefits options As the first point of contact at the community, the Concierge provides ... You will manage the lobby experience, answer calls, and help ensure a welcoming, professional ...

Clearwater Ahwatukee

Overnight Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

The Concierge team is responsible for greeting visitors, answering the phone, relaying messages ... Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times ...

New

Clearwater Ahwatukee

Overnight Concierge

Phoenix, AZ

$15.50 - $19.75/hr

The Concierge team is responsible for greeting visitors, answering the phone, relaying messages ... Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times ...

New

Closed

Concierge PRN

Mesa, AZ · On-site

$14.75 - $19/hr

Concierge Position Scope: The Concierge is responsible for greeting visitors, arranging tours of ... Ensure that lobby is free of excessive or outdated literature. Ensure that coffee and/or ...

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Lobby Concierge information

See Arizona salary details

$4

$19

$31

How much do lobby concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for lobby concierge in Arizona is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.62 per hour, depending on experience, location, and employer.

What is a lobby concierge?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

What are the key skills and qualifications needed to thrive as a lobby concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.

How does a lobby concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

What are popular job titles related to Lobby Concierge jobs in Arizona?

For Lobby Concierge jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Lobby Concierge jobs in Arizona look for?

The top searched job categories for Lobby Concierge jobs in Arizona are:

What are popular job titles related to Lobby Concierge jobs in AZ?

For Lobby Concierge jobs in AZ, the most frequently searched job titles are:

Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $39,619 per year, or $19 per hour.

Lobby Concierge

Marriott

Marana, AZ • On-site

Full-time

Posted 2 days ago

New

Key responsibilities

  • Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.

  • Gather, summarize, and provide information to guests about the property and surrounding area amenities, including special events and activities.

  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

POSITION SUMMARY

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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