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Lobby Concierge Jobs (NOW HIRING)

Allied Universal

Lobby Ambassador

San Jose, CA · On-site

$27.58/hr

Lobby Ambassador - Aviation Company - San Jose, CA. Schedule: Full Time, Morning Shifts, 6:00 Am - 3:00 PM, Monday through Friday **CLIENT CONTRACTUAL REQUIREMENTS** - 21+ Years of Age - Client ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Bowie, MD · On-site

We're Hiring Lobby Ambassadors! As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly atmosphere for our guests. You will be the person with whom our ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Clinton, MD · On-site

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly atmosphere for our guests. You will be the person with whom our customers have the most contact with ...

Allied Universal

Lobby Ambassador

San Jose, CA

$27.58/hr

Lobby Ambassador - Aviation Company - San Jose, CA. Schedule: Full Time, Morning Shifts, 6:00 Am - 3:00 PM, Monday through Friday **CLIENT CONTRACTUAL REQUIREMENTS** - 21+ Years of Age - Client ...

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Lobby Concierge information

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$5

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$34

How much do lobby concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for lobby concierge in the United States is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What is a lobby concierge?

Lobby concierges are hospitality professionals who assist guests and visitors in the lobby area of hotels, office buildings, or residential complexes. Their responsibilities often include greeting guests, providing information about the property and local area, handling reservations or appointments, and coordinating services like transportation or luggage assistance. They serve as the first point of contact and play a key role in creating a positive impression for visitors. Strong communication and problem-solving skills are essential for this role. Lobby concierges help ensure a smooth and welcoming experience for everyone who enters the building.

What are the key skills and qualifications needed to thrive as a lobby concierge, and why are they important?

To thrive as a Lobby Concierge, you need excellent customer service skills, knowledge of local amenities, and a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and phone switchboards is commonly required. Outstanding interpersonal skills, discretion, and problem-solving abilities help you deliver exceptional guest experiences. These competencies are essential for creating a welcoming environment, addressing guest needs efficiently, and representing the organization professionally.

How does a lobby concierge typically collaborate with other hotel departments to enhance guest satisfaction?

A Lobby Concierge works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless guest experience. For example, they may coordinate with housekeeping to prioritize room readiness for VIP guests or partner with the front desk to resolve guest inquiries quickly. Effective communication and teamwork are essential, as the concierge often serves as a liaison between guests and various hotel services to anticipate needs and address any issues promptly, ensuring a memorable stay.

What is the difference between Lobby Concierge vs Front Desk Agent?

AspectLobby ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, high-end residential buildings, exclusive venuesHotels, motels, office buildings, hospitals
Employer & IndustryHospitality, luxury residential, entertainmentHospitality, corporate, healthcare
Primary RoleAssist guests with amenities, provide local info, enhance guest experienceCheck-in/out, answer inquiries, administrative tasks

While both roles involve guest interaction and customer service, a Lobby Concierge focuses on personalized guest experiences and amenities in luxury settings, whereas a Front Desk Agent handles check-in/out procedures and general inquiries across various hospitality environments.

More about Lobby Concierge jobs

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Lobby Concierge jobs near you
Infographic showing various Lobby Concierge job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 15% Part Time, and 8% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,515 per year, or $20.4 per hour.

Lobby Ambassadors

Sardi's Pollo A La Brasa

New Carrollton, MD • On-site

Full-time

Medical, PTO

Re-posted 17 days ago

Job description

We're Hiring Lobby Ambassadors!


As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly atmosphere for our guests. You will be the person with whom our customers have the most contact with while dinning in our lobby! This means you will make the first impression and help create + build relations by speaking about us, our food + our team with enthusiasm.


Responsibilities

  • Greet + welcome guests!
  • Guide our guests through the store (Lobby, restrooms, pick-up order, in-store orders, etc.)
  • Host our Guests: Make them feel comfortable + their visit Enjoyable!
  • Answer the phone in a friendly matter
  • Accurately answer guest's questions
  • Be able to handle + solve difficult situations
  • Say farewell: Thank our guests and invite them to return
  • Setting up the dining room + patio
  • Maintain + clean the dining room, patio and exterior of the store
  • Maintain + clean the restrooms at all times
  • Ensure the cleanliness, safety, and security of our guests + team members
  • Practice food safety procedures


Why work with us?

We offer great benefits to our team members including:

  • PTO- Paid Time Off
  • Free meals
  • Health Insurance contribution
  • Weekly Pay



Sardi's is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sardi's complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. Sardi's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.


Disclaimer - Sardi's values diversity among our team members and the unique perspective this brings to the Company


Disclaimer - It is unlawful in Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this provision is guilty of a misdemeanor and subject to a fine not exceeding $100.

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