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Hotel Concierge Jobs (NOW HIRING)

Historic Tours of America

Hotel Concierge

Savannah, GA · On-site

$15/hr

Job Summary Our Hotel Concierges are stationed in a hotel lobby and work seamlessly with the front desk, providing excellent customer service to guests. An ideal concierge must have a passion for ...

Historic Tours of America

Hotel Concierge

Savannah, GA · On-site

$15/hr

Job Summary Our Hotel Concierges are stationed in a hotel lobby and work seamlessly with the front desk, providing excellent customer service to guests. An ideal concierge must have a passion for ...

Four Seasons

Hotel Concierge

Houston, TX

Resolves customer complaints;assistscustomers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. * Responds to all guest ...

Ceasars Entertainment

Hotel Concierge

Stateline, NV

... hotel guests. At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

Red Hospitality & Leisure

Concierge

Key West, FL · On-site

$15.25 - $19.75/hr

* Providing service at the Hotel Concierge Desk * Providing guests with area information - dining, land and water activities, transportation, sightseeing, etc. * Initiate and follow up with guests ...

Marriott Albuquerque

PM Concierge Attendant

Albuquerque, NM · On-site

$14.25 - $18.25/hr

The Marriott Albuquerque is looking for a reliable hotel concierge attendant to work at our hotel. You will be responsible for making sure our concierge guests are well taken care of, so our hotel ...

Red Hospitality

Concierge

Key West, FL · On-site

$17 - $17.50/hr

* Providing service at the Hotel Concierge Desk * Providing guests with area information - dining, land and water activities, transportation, sightseeing, etc. * Initiate and follow up with guests ...

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Hotel Concierge information

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How much do hotel concierge jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hotel concierge in the United States is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Hotel Concierge vs Hotel Front Desk Agent?

AspectHotel ConciergeHotel Front Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsAll types of hotels, motels, inns
ResponsibilitiesPersonalized guest services, reservations, local recommendationsCheck-in/check-out, reservations, guest inquiries

While both roles involve guest interaction, hotel concierges focus on personalized services and local guidance, often in luxury settings. Hotel front desk agents handle check-in/out and reservations across various hotel types. The roles overlap in customer service skills and hospitality experience, but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Hotel Concierge, and why are they important?

To thrive as a Hotel Concierge, you need excellent customer service skills, local knowledge, and often a background in hospitality or related training. Familiarity with reservation systems, point-of-sale software, and guest management tools is highly valuable. Outstanding communication, problem-solving abilities, and discretion help concierges exceed guest expectations and manage requests smoothly. These skills ensure guests receive personalized experiences, enhancing satisfaction and loyalty to the hotel.

What Does a Hotel Concierge Do?

A hotel concierge is ultimately responsible for ensuring that hotel guests have an excellent experience during their stay. This means making sure guests have everything they need in their rooms, making arrangements for transportation, and booking entertainment or making reservations in the city's finest restaurants and venues. As a hotel concierge, you work with a variety of people from around the country and the world. During the day, you may work in the lobby to guide guests with directions, requests, and recommendations. In the evening, the job may revolve around making reservations, booking entertainment, or coordinating transportation for guests.

What are some typical challenges a Hotel Concierge faces, and how can they effectively address them?

Hotel Concierges often encounter challenges such as managing multiple guest requests simultaneously, handling last-minute changes, and ensuring personalized service under time constraints. To address these, concierges rely on strong organizational skills, a deep knowledge of local resources, and excellent communication abilities. Building relationships with local vendors and maintaining a calm, solutions-oriented approach helps them provide exceptional service even during busy periods. Collaborating closely with front desk staff and housekeeping is also crucial for seamless guest experiences.

What are hotel concierges?

Hotel concierges are hospitality professionals who assist guests with a wide range of services during their stay, such as making dinner reservations, booking transportation, recommending local attractions, and handling special requests. They act as knowledgeable guides to help guests have a comfortable and enjoyable experience. Concierges often have extensive local knowledge and strong connections with local businesses, making them valuable resources for travelers.
More about Hotel Concierge jobs
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What states have the most Hotel Concierge jobs? States with the most job openings for Hotel Concierge jobs include:
What job categories do people searching Hotel Concierge jobs look for? The top searched job categories for Hotel Concierge jobs are:
What are popular job titles related to Hotel Concierge jobs? For Hotel Concierge jobs, the most frequently searched job titles are:
Hotel Concierge jobs near you
Infographic showing various Hotel Concierge job openings in the United States as of June 2026, with employment types broken down into 6% Locum Tenens, 3% As Needed, 67% Full Time, 15% Part Time, 2% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,185 per year, or $17.9 per hour.
Hotel Concierge Sales Agent (Maui)

Hotel Concierge Sales Agent (Maui)

American Automobile Association (AAA)

Lahaina, HI • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance

Job description

Hotel Concierge Sales Agent (Maui)

Share the Spirit of Aloha And Build a Career You'll Love

Do you love helping people create unforgettable experiences? Are you energized by connecting with guests from around the world and sharing the beauty of Hawaii? If so, Pleasant Holidays would love to meet you.

Pleasant Holidays is looking for enthusiastic, peoplefocused Concierge Sales Agents to serve as true Ambassadors of Aloha on the Island of Kaua'i. In this role, you'll work one-on-one with guests at hotel concierge desks, helping them plan and book memorable tours and activities-both on the island and throughout the neighbor islands-so their vacation becomes the trip of a lifetime. This is more than a job-it's a chance to be the friendly face of Aloha while earning strong pay, commission, and unbeatable travel perks.

Why You'll Love Working With Us

Incredible Travel Perks

  • Two (2) roundtrip airline tickets every yearafter one year of employment. Valued at $650 per ticket - fly anywhere in the world!
  • Eligibility to apply for anIATANcard after one year. Industry discounts worldwide!
  • Up to20% off Pleasant Holidays vacation packages
  • Up to20% off tours and activities booked in advance
  • Special partner discounts and occasional complimentary stays
  • Family & Friends discounts available

*Terms and restrictions apply. Benefit eligibility varies based on position status. Details provided upon hire.

Position Details

  • Location:Island of Maui (Kaanapali)
  • On-Island Residency Required- must currently live on the island to be considered
  • Schedule:Full Time (38-40 hours per week) positions available*Weekend availability required
  • Work Sites:Hotel Concierge Desks (You may be assigned to multiple hotel concierge desks; locations determined by management)

Training & On-boarding

  • Remote new hire on-boarding and POS training
  • Additional hands-on training takes place at a hotel concierge desk
  • Computer/laptop with internet ispreferred but not required

What We're Looking For

  • 1-3 years of experience insales and/or customer service(preferred)
  • Background intourism, hospitality, or travel(highly preferred)
  • Passion for delivering exceptional customer experiences and helping others
  • Knowledge of the Hawaiian Islands (or eagerness to learn!)
  • Ability to personalize recommendations based on guest needs
  • Comfortable working independently, multitasking, and thriving in a fast-paced environment
  • Strong verbal and written communication skills
  • Basic computer skills; POS experience is a plus (training provided)
  • Fluency inEnglish(required)
  • Fluency inJapanese(preferred)

Join Our Ohana

If you're passionate about travel, love connecting with people from all cultures, and want a role where your work truly makes a difference, we encourage you to apply today.

Come be part of a team that celebrates Aloha, supports your growth, and rewards your success. 🌺

    Benefits to working at Pleasant Holidays:
    Medical (with prescription)
    Vision
    Dental
    Flexible Spending Accounts
    Paid Time Off for Holidays, Vacation, and Illness
    Company paid Life Insurance
    Long Term Disability
    401(k) Plan
    AFLAC Plans
    Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

    Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


    Pleasant Holidays is an Equal Opportunity Employer

    Our organization participates in E-Verify

    Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

    💰 Pay & Bonuses

    • $16/hour starting pay
    • Commission eligible upon hire
    • Uncapped commission potential-earn more as you sell

    Benefits to working at Pleasant Holidays:
    Medical (with prescription)
    Vision
    Dental
    Flexible Spending Accounts
    Paid Time Off for Holidays, Vacation, and Illness
    Company paid Life Insurance
    Long Term Disability
    401(k) Plan
    AFLAC Plans
    Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

    Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


    Pleasant Holidays is an Equal Opportunity Employer

    Our organization participates in E-Verify

    Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

    What AAA The Auto Club Group employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    American Automobile Association logo

    About American Automobile Association

    Sourced by ZipRecruiter

    The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

    Industry

    Non-profits

    Company size

    10,000+ Employees

    Headquarters location

    Heathrow, FL, US

    Year founded

    1902

    Social media

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