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Hotel Concierge Jobs (NOW HIRING)

Four Seasons

Hotel Concierge

Houston, TX · On-site

Resolves customer complaints;assistscustomers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. * Responds to all guest ...

Ceasars Entertainment

Hotel Concierge

Stateline, NV

... hotel guests. At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your ...

Marriott Albuquerque

PM Concierge Attendant

Albuquerque, NM · On-site

$14.25 - $18.25/hr

The Marriott Albuquerque is looking for a reliable hotel concierge attendant to work at our hotel. You will be responsible for making sure our concierge guests are well taken care of, so our hotel ...

Red Hospitality

Concierge

Key West, FL · On-site

$17 - $17.50/hr

* Providing service at the Hotel Concierge Desk * Providing guests with area information - dining, land and water activities, transportation, sightseeing, etc. * Initiate and follow up with guests ...

LIVunLtd

Resort Hotel Concierge

Queens, NY · On-site

$80K - $90K/yr

The Lead Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Lead Concierge will engage with residents/clients, instill a ...

Red Hospitality & Leisure

Concierge

Key West, FL

$15.25 - $19.75/hr

* Providing service at the Hotel Concierge Desk * Providing guests with area information - dining, land and water activities, transportation, sightseeing, etc. * Initiate and follow up with guests ...

LIVunLtd

Resort Hotel Concierge

Jamaica, NY

$80K - $90K/yr

The Lead Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Lead Concierge will engage with residents/clients, instill a ...

New

The Grand America Hotel

Concierge

Salt Lake City, UT · On-site

$15 - $19.25/hr

The Concierge is a "First Impression" of the hotel, services and amenities. The Concierge is a caring and compassionate individual who projects a professional image while responsible for handling all ...

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Hotel Concierge information

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$28

How much do hotel concierge jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for hotel concierge in the United States is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Hotel Concierge vs Hotel Front Desk Agent?

AspectHotel ConciergeHotel Front Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsAll types of hotels, motels, inns
ResponsibilitiesPersonalized guest services, reservations, local recommendationsCheck-in/check-out, reservations, guest inquiries

While both roles involve guest interaction, hotel concierges focus on personalized services and local guidance, often in luxury settings. Hotel front desk agents handle check-in/out and reservations across various hotel types. The roles overlap in customer service skills and hospitality experience, but differ in scope and focus.

Is being a hotel concierge a good job?

A hotel concierge is a customer service role that involves assisting guests with reservations, directions, and local recommendations. It requires strong communication skills, knowledge of the area, and often involves working flexible hours, including evenings and weekends. The job can be rewarding for those who enjoy helping people and working in a hospitality environment.

What qualifications do I need to be a concierge?

To become a hotel concierge, candidates typically need a high school diploma or equivalent, along with strong customer service and communication skills. Previous experience in hospitality or customer service is often preferred, and knowledge of local attractions and languages can be advantageous.

What are the key skills and qualifications needed to thrive as a Hotel Concierge, and why are they important?

To thrive as a Hotel Concierge, you need excellent customer service skills, local knowledge, and often a background in hospitality or related training. Familiarity with reservation systems, point-of-sale software, and guest management tools is highly valuable. Outstanding communication, problem-solving abilities, and discretion help concierges exceed guest expectations and manage requests smoothly. These skills ensure guests receive personalized experiences, enhancing satisfaction and loyalty to the hotel.

What is the work of concierge in hotel?

A hotel concierge assists guests by providing information, making reservations, arranging transportation, and offering personalized services to enhance their stay. They need strong communication skills, local knowledge, and often use computer systems to manage requests efficiently.

What Does a Hotel Concierge Do?

A hotel concierge is ultimately responsible for ensuring that hotel guests have an excellent experience during their stay. This means making sure guests have everything they need in their rooms, making arrangements for transportation, and booking entertainment or making reservations in the city's finest restaurants and venues. As a hotel concierge, you work with a variety of people from around the country and the world. During the day, you may work in the lobby to guide guests with directions, requests, and recommendations. In the evening, the job may revolve around making reservations, booking entertainment, or coordinating transportation for guests.

What do hotel concierges get paid?

Hotel concierges typically earn an average annual salary ranging from $25,000 to $50,000, depending on experience, location, and the hotel's size. Many also receive tips, which can significantly increase their overall income. Compensation may include benefits such as health insurance and paid time off, especially in larger establishments.

What are some typical challenges a Hotel Concierge faces, and how can they effectively address them?

Hotel Concierges often encounter challenges such as managing multiple guest requests simultaneously, handling last-minute changes, and ensuring personalized service under time constraints. To address these, concierges rely on strong organizational skills, a deep knowledge of local resources, and excellent communication abilities. Building relationships with local vendors and maintaining a calm, solutions-oriented approach helps them provide exceptional service even during busy periods. Collaborating closely with front desk staff and housekeeping is also crucial for seamless guest experiences.

What are hotel concierges?

Hotel concierges are hospitality professionals who assist guests with a wide range of services during their stay, such as making dinner reservations, booking transportation, recommending local attractions, and handling special requests. They act as knowledgeable guides to help guests have a comfortable and enjoyable experience. Concierges often have extensive local knowledge and strong connections with local businesses, making them valuable resources for travelers.
More about Hotel Concierge jobs
What cities are hiring for Hotel Concierge jobs? Cities with the most Hotel Concierge job openings:
What states have the most Hotel Concierge jobs? States with the most job openings for Hotel Concierge jobs include:
What job categories do people searching Hotel Concierge jobs look for? The top searched job categories for Hotel Concierge jobs are:
What are popular job titles related to Hotel Concierge jobs? For Hotel Concierge jobs, the most frequently searched job titles are:
Hotel Concierge jobs near you
Infographic showing various Hotel Concierge job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,185 per year, or $17.9 per hour.
Hotel Concierge Ambassador

Hotel Concierge Ambassador

Meyer Jabara Hotels

Fort Lauderdale, FL • On-site

$14.75 - $19/hr

Full-time

Posted 18 days ago

Job description

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Title:
Hotel Concierge Ambassador
JobDescription:
Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests while providing the highest most efficient levels of service.
In this role, you will support our front office along with the food and beverage team.
Our goal is for you to be able to create a guest experience above standards.
TypicalWork Conditions:
Naturally greet guests upon entering the lobby with a sincere and welcoming smile.
Offer assistance to help if you see the need for example, "The guest has many bags, let me get him/her a luggage cart."
Equipment Used:
Luggage Cart, Knowledge of Community and the event and social that week and /orinformation on events, Local Maps, Fax, Shredder, Phone.
Knowledge/Training:
• High school diploma and/or equivalent with two years of hospitality experience preferred.
• Strong interpersonal skills, attention to detail, good oral and written communication
skills, good organizational skills, proficient computer knowledge Microsoft Word and
Excel, PowerPoint.
• Clear and strong communication skills both written and verbal.
Essential Tasks:
• Facilitate the needs of the guest such as room reservations, upselling restaurant reservations, daily requests, etc.
• Learn the names and personally recognize Cambria Hotel regulars.
• Possess the ability to anticipate the needs of guests' requests before they have even been made.
• Be knowledgeable about the hotel & its services, local area, local events, attractions, sightseeing and cultural events.
• Be able to prioritize job functions to best satisfy the guest.
• Provides the highest quality of service to guests at all times.
• PM shift Attendant must have alcohol knowledge preferred.
• Trained to follow Health, Safety and Sanitation Guidelines.
• Keep all areas clean and maintain.
Ex. Wipe down equipment and work area associated with your job functions.
• Restocking and replenishment products and supplies during shift if when needed.
• Maintain an orderly lounge while making sure all guest are satisfied.
• Trained to follow all Emergency and Life Safety Procedures following key control procedures.
• Follow dress code standards for your position. Nametags required on duty.
• Be flexible to perform all other duties deemed necessary by management.
• Encourage all guest to review his /her experience at Cambria Hotel, even more the service you provided.
PHYSICALDEMANDS SUMMARY
ACTIVITY
FREQUENCY
ACTIVITY
FREQUENCY
N
O
F
C
N
O
F
C
Lift/Carry:
10 Lbs. or less
X
Twist/Turn
X
11 - 20 Lbs.
X
Climb
X
21 - 50 Lbs.
X
Crawl
X
51 - 100 Lbs.
X
Reach Above Shoulder
X
100+ Lbs.
X
Reach Outward
X
Handling/Fingering
X
Push/Pull:
Stand
X
12 Lbs. or less
X
Walk
X
13 - 25 Lbs.
X
Sit
X
26 - 40 Lbs.
X
41 - 100 Lbs.
X
Drive:
Automatic
X
Standard
X
Bend
Squat/Kneel
• Allpersonnel are subject to work in other areas of the hotel in positions notpreviously listed in your job description as needed.
• Allpersonnel are expected to work their scheduled days and shifts. Employees are also expected to be able toperform their essential duties with or without any reasonable accommodations.
Bysigning, I acknowledge receiving and agree to each and every term andcondition.
Print Name:
Sign Name:
Date:
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.

Apply