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Concierge Ambassador Jobs (NOW HIRING)

Caruso

$21 - $22/hr

The Concierge Ambassador at The Grove will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guests and/or residents expectations.

GardaWorld

Security Concierge Ambassador

Miami, FL · On-site

$17.50/hr

As a Security ambassador- Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers ...

GardaWorld

Security Concierge Ambassador

Miami, FL · On-site

$17.50/hr

As a Security ambassador- Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers ...

New

GardaWorld

Security Concierge Ambassador

Miami, FL

$17.50/hr

As a Security ambassador- Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers ...

New

GardaWorld

Security Concierge Ambassador

Miami, FL · On-site

$17.50/hr

As a Security ambassador- Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers ...

New

GardaWorld

Security Concierge Ambassador

Miami, FL · On-site

$17.50/hr

As a Security ambassador- Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

GardaWorld

Security Concierge Ambassador

Sunrise, FL · On-site

$18.54/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...

GardaWorld

Security Concierge Ambassador

Sunrise, FL · On-site

$18.54/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a ... Ambassador - a promising career awaits you. GardaWorld Security is a global champion in ...

Caruso

Concierge Ambassador, Masonic Temple

Temple, TX · On-site

$20 - $21/hr

The Masonic Temple Concierge Ambassador will be the first point of contact with guests and tenants in the building. The primary responsibility is to provide an unparalleled level of service in a ...

Aramark

Hospitality and Concierge Ambassador

Manhattan, NY · On-site

$30 - $32/hr

The Hospitality and Concierge Ambassador is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.

New

Aramark

Hospitality and Concierge Ambassador

New York, NY · On-site

$30 - $32/hr

The Hospitality and Concierge Ambassador is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.

New

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

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Concierge Ambassador information

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How much do concierge ambassador jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for concierge ambassador in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge ambassador?

A Concierge Ambassador is a customer service professional who provides personalized assistance and enhances the guest experience at a hotel, residential building, or corporate setting. They handle requests such as booking reservations, offering local recommendations, coordinating services, and ensuring guests feel welcomed. Their role requires excellent communication, problem-solving skills, and a customer-focused mindset to create a seamless and memorable experience.

What are the typical daily responsibilities of a concierge ambassador?

As a Concierge Ambassador, your daily tasks usually include greeting guests, handling special requests, making reservations for dining or entertainment, and providing information about local events and attractions. You may also coordinate transportation, resolve guest concerns, and liaise with other hotel departments to ensure a seamless guest experience. The role often requires multitasking in a fast-paced environment and using various communication tools. Working closely with team members and external partners is also key to providing exceptional service.

What are the key skills and qualifications needed to thrive as a concierge ambassador?

To thrive as a Concierge Ambassador, you need excellent customer service skills, in-depth knowledge of local attractions, and often a background in hospitality or tourism. Familiarity with reservation booking systems, property management software, and communication platforms like email or messaging apps is helpful. Standout candidates are proactive, personable, and skilled at problem-solving, able to anticipate and exceed guest needs. These abilities are crucial for delivering memorable guest experiences and building a positive reputation for the property or organization.

Do concierge ambassadors make good money?

Concierge ambassadors typically earn an hourly wage that can range from minimum wage to higher rates depending on experience, location, and employer. They may also receive tips, which can significantly increase overall earnings, especially in luxury or high-end environments. Compensation varies widely but generally aligns with customer service roles in hospitality and hospitality-related industries.

How to become a concierge ambassador with no experience?

To become a concierge ambassador with no experience, focus on developing strong customer service and communication skills, and gain familiarity with local amenities and services. Entry-level roles often require a friendly attitude, professionalism, and the ability to learn quickly; relevant certifications or training in hospitality can also improve your chances.

What does a concierge ambassador do?

A concierge ambassador assists guests or clients by providing information, recommendations, and personalized services to enhance their experience. They often handle reservations, coordinate with other staff, and use communication tools like phones or computers to meet guest needs efficiently.

What qualifications do I need to be a concierge ambassador?

To become a concierge ambassador, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local attractions, strong interpersonal skills, and the ability to handle multiple tasks are also important; some positions may require language skills or certifications in hospitality or customer service.
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Concierge Ambassador jobs near you
Infographic showing various Concierge Ambassador job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge Ambassador

On-site

Caruso
See more jobs at Carusoexternal

$21 - $22/hr

Full-time

Re-posted 3 days ago

Job description

The Concierge Ambassador at The Grove will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guests and/or residents expectations. Concierge Ambassadors are direct liaisons who interact with guests and/or residents answering questions, giving direction and making detailed reservations or recommendations. This position requires understanding of property tenants, assisting with events and services, along with knowledge of local sites, destinations, events and venues. The Concierge will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality. Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire team needs.
ESSENTIAL FUNCTIONS
  • Utilize all resources available to ensure full knowledge and understanding of Caruso property, in order to provide an exceptional 5-star service experience for our guests and/or residents.
  • Fulfill guest/resident services requests including, but not limited to, In Home Dining orders, Restaurant reservations, Travel Arrangements, Maintenance Requests, Dry Cleaning Services, Package Delivery, Bell Cart Runs, as well as any additional legal requests to accomplish the "full service" commitment.
  • Coordinate guest and/or resident's needs with other department's as required through lateral service, in order to ensure a seamless guest experience outcome.
  • Communicate and document any guest compliment, complaints, or additional feedback and provide follow up to resolve outstanding issues.
  • Ensure all requests from residents are recorded in the designated data entry systems.
  • Properly use and follow the Radio Etiquette guidelines and correct Radio Call codes to perform assigned tasks and communicate efficiently to appropriate departments.
  • Greet all guest and/or residents with the Caruso Hospitality Standards and proper phone greeting. This involves reading and being aware of the Daily Discussion, closing and opening On Call Concierge notes, adhering to Company mandated Hospitality Steps of Service and any other applicable guidelines provided by the Company.
  • Properly resolve resident or guest complaints through exercising "LEAP" from the Caruso Hospitality Standards.
  • Other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS
  • Minimum of one year experience in a hospitality setting.
  • Ability to provide superb customer service skills, while maintaining a professional and friendly demeanor at all times.
  • Highly organized, detail-oriented professional who thrives in fast-paced environments, excels at multitasking, prioritization, problem-solving, and independently driving solutions to completion.
  • Confident and composed communicator with strong written and verbal skills, known for tenacious follow-through, professionalism, and effective collaboration across teams.
  • Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire team needs.
  • Comfortable with welcoming our valued guests using a variety of seasonal greetings including, but not limited to, "Happy Holidays", "Merry Christmas", "Happy New Year"
  • Ability to effectively communicate in English, both verbally and in writing.
  • Ability to push and maneuver a bell cart or flatbed cart weighing up to 30 pounds.
  • Ability to stand, sit, and/or walk for extended periods, up to 8 hours per day.
  • Proficient in using job-related equipment, including phone systems, computers, iPads, radios, and bell or flatbed carts.
  • Must adhere to Caruso Grooming Standards at all times.
  • Must wear the provided uniform properly and maintain compliance with all company uniform policies and procedures.
$21 - $22 an hour

Caruso is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The Company is committed to compliance with all applicable laws providing equal employment opportunities and will consider religious and medical accommodations.

 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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