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Concierge Ambassador Jobs (NOW HIRING)

Caruso

Concierge Ambassador

Palisades, TX · On-site

$20 - $22/hr

The Concierge Ambassador will provide an unparalleled level of service in a professional, friendly, warm, and engaging manner in order to exceed expectations for both residents of Palisades Village ...

Metro One LPSG

Corporate Concierge Ambassador

Pittsburgh, PA · On-site

$15 - $19.50/hr

We are looking for a professional and motivatedCorporate Concierge Ambassador to join our team. This role involves managing the lobby of aClass A corporate building in Downtown Pittsburgh, PA, for a ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

Stratton Amenities

Assistant Lead Concierge

Plano, TX

$16 - $17/hr

As the Assistant Lead Concierge, you will help guide a team of concierge ambassadors to ensure outstanding guest service experiences are being delivered to our residents, guests and prospects.

Stratton Amenities

Lead Concierge

Atlanta, GA

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC

$15 - $16/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Needham Heights, MA

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Raleigh, NC

$19 - $20/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

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Concierge Ambassador information

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How much do concierge ambassador jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for concierge ambassador in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Concierge Ambassador job?

A Concierge Ambassador is a customer service professional who provides personalized assistance and enhances the guest experience at a hotel, residential building, or corporate setting. They handle requests such as booking reservations, offering local recommendations, coordinating services, and ensuring guests feel welcomed. Their role requires excellent communication, problem-solving skills, and a customer-focused mindset to create a seamless and memorable experience.

Do you need a degree to be a concierge?

A degree is not typically required to become a concierge. Employers often prioritize customer service skills, experience, and knowledge of the local area over formal education. Certifications in hospitality or customer service can be beneficial but are not mandatory.

What are some typical daily responsibilities of a Concierge Ambassador?

As a Concierge Ambassador, your daily tasks usually include greeting guests, handling special requests, making reservations for dining or entertainment, and providing information about local events and attractions. You may also coordinate transportation, resolve guest concerns, and liaise with other hotel departments to ensure a seamless guest experience. The role often requires multitasking in a fast-paced environment and using various communication tools. Working closely with team members and external partners is also key to providing exceptional service.

What is a concierge ambassador?

A concierge ambassador is a customer service professional who represents a company or organization, providing personalized assistance, information, and support to clients or guests. They often work in hospitality, luxury services, or corporate environments, utilizing communication skills and knowledge of local or company-specific offerings to enhance the customer experience.

What are the key skills and qualifications needed to thrive in the Concierge Ambassador position, and why are they important?

To thrive as a Concierge Ambassador, you need excellent customer service skills, in-depth knowledge of local attractions, and often a background in hospitality or tourism. Familiarity with reservation booking systems, property management software, and communication platforms like email or messaging apps is helpful. Standout candidates are proactive, personable, and skilled at problem-solving, able to anticipate and exceed guest needs. These abilities are crucial for delivering memorable guest experiences and building a positive reputation for the property or organization.

What does a concierge job do?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. The role requires strong communication skills, knowledge of local resources, and often involves working in hotels, luxury residences, or corporate environments.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need excellent customer service skills, strong communication abilities, and a professional appearance. Previous experience in hospitality or customer service is often preferred, and some roles may require knowledge of local area services or basic computer skills. A high school diploma or equivalent is usually sufficient, though certifications in hospitality or customer service can be advantageous.
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What cities are hiring for Concierge Ambassador jobs? Cities with the most Concierge Ambassador job openings:
What states have the most Concierge Ambassador jobs? States with the most job openings for Concierge Ambassador jobs include:
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Concierge Ambassador jobs near you
Infographic showing various Concierge Ambassador job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 63% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Concierge Ambassador

Concierge Ambassador

Caruso

Palisades, TX • On-site

$20 - $22/hr

Full-time

Re-posted 29 days ago

Job description

The Concierge Ambassador will provide an unparalleled level of service in a professional, friendly, warm, and engaging manner in order to exceed expectations for both residents of Palisades Village and guests visiting our retail center. Concierge Ambassadors are direct liaisons who interact with guests and residents, answering questions, giving directions, and coordinating detailed reservations or recommendations. This position requires an understanding of property retail tenants, residential services, events, and amenities, along with knowledge of local sites, destinations, events, and venues. The Concierge will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality. Must be flexible to work weekends, early mornings, late nights, and holidays to support the property operation and needs of the Concierge team. Full-time and part-time positions available.   

ESSENTIAL FUNCTIONS:
  • Utilize all available resources to develop a comprehensive understanding of Caruso properties and surrounding communities, enabling the delivery of an exceptional, white-glove, five-star service experience for both residents and guests
  • Fulfill personalized service requests for guests, residents, and retail tenants, including, but not limited to, restaurant reservations, travel arrangements, maintenance coordination, dry cleaning services, package delivery, and bell cart assistance, while ensuring all requests are handled in accordance with legal guidelines and in support of delivering a comprehensive, full-service experience
  • Provide personalized assistance with reservations, transportation arrangements, entertainment bookings, and other requests as needed
  • Handle guest, resident, and retail tenant inquiries, requests, and concerns promptly and efficiently to ensure complete satisfaction
  • Enroll guests and tenants in property programs and loyalty initiatives, including the Caruso Signature program, communicating program benefits and enhancing the guest experience
  • Greet all guests and residents with the Caruso Hospitality Standards and proper phone greeting; read and remain aware of closing and opening Concierge notes and any other applicable guidelines provided by the Company
  • Coordinate guest and resident needs with other departments as required to ensure a seamless service experience
  • Promptly respond to website inquiries and track each case through resolution
  • Communicate and document any guest or resident compliments, complaints, or additional feedback and provide follow-up to resolve outstanding concerns
  • Ensure all requests from guests and residents are recorded in the designated data entry systems
  • Utilize radio communication at all times, including the required use of an earpiece, while adhering to established radio etiquette and call codes to ensure clear, professional, and efficient coordination across departments.
  • Assist and support with special projects, events, Kids Club, holiday programming, and seasonal events as assigned
  • Foster and uphold strong connections with retail tenants, prioritizing effective communication
  • Assist the company with placing and removing property signage
  • Other duties as assigned
MINIMUM REQUIRED QUALIFICATIONS:
  • Minimum of two years' experience in a hospitality setting
  • Ability to provide superb customer service skills while maintaining a professional and friendly demeanor at all times
  • Excellent written and verbal communication skills; professional and pleasant tone of service
  • Must be an organized, detail-oriented self-starter who can work independently and as part of a team
  • Takes initiative and anticipates needs of others
  • Tenacious with excellent follow-up
  • Thrive in a fast-paced work environment
  • Ability to multitask and prioritize workload
  • Proven problem-solving and interpersonal skills
  • Extremely strong organizational, project, and time management skills
  • Ability to quickly analyze a situation, come up with solutions, and implement them
  • Confident demeanor
  • Strong work ethic
  • Proficient in Microsoft Office Suite and tech-savvy with ability to quickly learn and adapt to new technologies, property management systems, and communication platforms
  • Must be flexible to work weekends, early mornings, late nights, and holidays to support the property operation and Concierge team needs
  • Proficiency in English is vital as it serves as the primary language of communication
SCHEDULE:

Work schedule may vary by department and/or property. This position requires flexibility in work hours, including the possibility of working nights, weekends, and holidays to meet the demands of the business. Please note that blackout dates may apply during peak business periods, and time off may be limited or subject to approval.

$20 - $22 an hour

Work schedule may vary by department and/or property. This position requires flexibility in work hours, including the possibility of working nights, weekends, and holidays to meet the demands of the business. Please note that blackout dates may apply during peak business periods, and time off may be limited or subject to approval.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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