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Concierge Ambassador Jobs (NOW HIRING)

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

mjh

Conceirge and Hotel Ambassador

Fort Lauderdale, FL · On-site

Hotel Concierge Ambassador JobDescription: Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests ...

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How much do concierge ambassador jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for concierge ambassador in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Concierge Ambassador job?

A Concierge Ambassador is a customer service professional who provides personalized assistance and enhances the guest experience at a hotel, residential building, or corporate setting. They handle requests such as booking reservations, offering local recommendations, coordinating services, and ensuring guests feel welcomed. Their role requires excellent communication, problem-solving skills, and a customer-focused mindset to create a seamless and memorable experience.

Do you need a degree to be a concierge?

A degree is not typically required to become a concierge. Employers often prioritize customer service skills, experience, and knowledge of the local area over formal education. Certifications in hospitality or customer service can be beneficial but are not mandatory.

What are some typical daily responsibilities of a Concierge Ambassador?

As a Concierge Ambassador, your daily tasks usually include greeting guests, handling special requests, making reservations for dining or entertainment, and providing information about local events and attractions. You may also coordinate transportation, resolve guest concerns, and liaise with other hotel departments to ensure a seamless guest experience. The role often requires multitasking in a fast-paced environment and using various communication tools. Working closely with team members and external partners is also key to providing exceptional service.

What is a concierge ambassador?

A concierge ambassador is a customer service professional who represents a company or organization, providing personalized assistance, information, and support to clients or guests. They often work in hospitality, luxury services, or corporate environments, utilizing communication skills and knowledge of local or company-specific offerings to enhance the customer experience.

What are the key skills and qualifications needed to thrive in the Concierge Ambassador position, and why are they important?

To thrive as a Concierge Ambassador, you need excellent customer service skills, in-depth knowledge of local attractions, and often a background in hospitality or tourism. Familiarity with reservation booking systems, property management software, and communication platforms like email or messaging apps is helpful. Standout candidates are proactive, personable, and skilled at problem-solving, able to anticipate and exceed guest needs. These abilities are crucial for delivering memorable guest experiences and building a positive reputation for the property or organization.

What does a concierge job do?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. The role requires strong communication skills, knowledge of local resources, and often involves working in hotels, luxury residences, or corporate environments.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need excellent customer service skills, strong communication abilities, and a professional appearance. Previous experience in hospitality or customer service is often preferred, and some roles may require knowledge of local area services or basic computer skills. A high school diploma or equivalent is usually sufficient, though certifications in hospitality or customer service can be advantageous.
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Concierge Ambassador jobs near you
Infographic showing various Concierge Ambassador job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 62% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Hotel Concierge Ambassador

mjh

Fort Lauderdale, FL • On-site

Other

Re-posted 7 days ago

Job description


Title:

Hotel Concierge Ambassador

JobDescription:

Cambria Hotel is located on beautiful North Ocean Blvd we are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests while providing the highest most efficient levels of service.

In this role, you will support our front office along with the food and beverage team.

Our goal is for you to be able to create a guest experience above standards.

TypicalWork Conditions:

Naturally greet guests upon entering the lobby with a sincere and welcoming smile.

Offer assistance to help if you see the need for example, "The guest has many bags, let me get him/her a luggage cart."

Equipment Used:

Luggage Cart, Knowledge of Community and the event and social that week and /orinformation on events, Local Maps, Fax, Shredder, Phone.

Knowledge/Training:

High school diploma and/or equivalent with two years of hospitality experience preferred.

Strong interpersonal skills, attention to detail, good oral and written communication
skills, good organizational skills, proficient computer knowledge Microsoft Word and
Excel, PowerPoint.

Clear and strong communication skills both written and verbal.

Essential Tasks:

Facilitate the needs of the guest such as room reservations, upselling restaurant reservations, daily requests, etc.

Learn the names and personally recognize Cambria Hotel regulars.

Possess the ability to anticipate the needs of guests' requests before they have even been made.

Be knowledgeable about the hotel & its services, local area, local events, attractions, sightseeing and cultural events.

Be able to prioritize job functions to best satisfy the guest.

Provides the highest quality of service to guests at all times.

PM shift Attendant must have alcohol knowledge preferred.

Trained to follow Health, Safety and Sanitation Guidelines.

Keep all areas clean and maintain.

Ex. Wipe down equipment and work area associated with your job functions.

Restocking and replenishment products and supplies during shift if when needed.

Maintain an orderly lounge while making sure all guest are satisfied.

Trained to follow all Emergency and Life Safety Procedures following key control procedures.

Follow dress code standards for your position. Nametags required on duty.

Be flexible to perform all other duties deemed necessary by management.

Encourage all guest to review his /her experience at Cambria Hotel, even more the service you provided.

PHYSICALDEMANDS SUMMARY

ACTIVITY

FREQUENCY

ACTIVITY

FREQUENCY

N

O

F

C

N

O

F

C

Lift/Carry:

10 Lbs. or less

X

Twist/Turn

X

11 - 20 Lbs.

X

Climb

X

21 - 50 Lbs.

X

Crawl

X

51 - 100 Lbs.

X

Reach Above Shoulder

X

100+ Lbs.

X

Reach Outward

X

Handling/Fingering

X

Push/Pull:

Stand

X

12 Lbs. or less

X

Walk

X

13 - 25 Lbs.

X

Sit

X

26 - 40 Lbs.

X

41 - 100 Lbs.

X

Drive:

Automatic

X

Standard

X

Bend

Squat/Kneel

Allpersonnel are subject to work in other areas of the hotel in positions notpreviously listed in your job description as needed.

Allpersonnel are expected to work their scheduled days and shifts. Employees are also expected to be able toperform their essential duties with or without any reasonable accommodations.

Bysigning, I acknowledge receiving and agree to each and every term andcondition.

Print Name: ___________________________________

Sign Name: ___________________________________
Date: _________________________

Apply