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Concierge Ambassador Jobs (NOW HIRING)

Stratton Amenities

Front Desk Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

Front Desk Associate Raleigh, North Carolina Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury ...

Stratton Amenities

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Atlanta, GA · On-site

$40K/yr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Langhorne, PA · On-site

$19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Needham, MA · On-site

$19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Chicago, IL · On-site

$22 - $23/hr

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...

Stratton Amenities

Lead Concierge

Nashville, TN · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Raleigh, NC · On-site

$20/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Austin, TX · On-site

$45K/yr

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...

Stratton Amenities

Lead Concierge

Oakland, CA · On-site

$24 - $25/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Charleston, SC · On-site

$21/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Philadelphia, PA · On-site

$18/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Los Angeles, CA · On-site

$20/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Seattle, WA · On-site

$24/hr

The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team ...

Stratton Amenities

Lead Concierge

Allen, TX · On-site

$17 - $18/hr

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...

Stratton Amenities

Lead Concierge

Dallas, TX

$17 - $18/hr

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...

Stratton Amenities

Lead Concierge

Austin, TX

$21 - $22/hr

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...

Stratton Amenities

Lead Concierge

Austin, TX · On-site

$22/hr

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...

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Concierge Ambassador information

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$11

$18

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How much do concierge ambassador jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for concierge ambassador in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge ambassador?

A Concierge Ambassador is a customer service professional who provides personalized assistance and enhances the guest experience at a hotel, residential building, or corporate setting. They handle requests such as booking reservations, offering local recommendations, coordinating services, and ensuring guests feel welcomed. Their role requires excellent communication, problem-solving skills, and a customer-focused mindset to create a seamless and memorable experience.

What are the typical daily responsibilities of a concierge ambassador?

As a Concierge Ambassador, your daily tasks usually include greeting guests, handling special requests, making reservations for dining or entertainment, and providing information about local events and attractions. You may also coordinate transportation, resolve guest concerns, and liaise with other hotel departments to ensure a seamless guest experience. The role often requires multitasking in a fast-paced environment and using various communication tools. Working closely with team members and external partners is also key to providing exceptional service.

What are the key skills and qualifications needed to thrive as a concierge ambassador?

To thrive as a Concierge Ambassador, you need excellent customer service skills, in-depth knowledge of local attractions, and often a background in hospitality or tourism. Familiarity with reservation booking systems, property management software, and communication platforms like email or messaging apps is helpful. Standout candidates are proactive, personable, and skilled at problem-solving, able to anticipate and exceed guest needs. These abilities are crucial for delivering memorable guest experiences and building a positive reputation for the property or organization.

Do concierge ambassadors make good money?

Concierge ambassadors typically earn an hourly wage that can range from minimum wage to higher rates depending on experience, location, and employer. They may also receive tips, which can significantly increase overall earnings, especially in luxury or high-end environments. Compensation varies widely but generally aligns with customer service roles in hospitality and hospitality-related industries.

How to become a concierge ambassador with no experience?

To become a concierge ambassador with no experience, focus on developing strong customer service and communication skills, and gain familiarity with local amenities and services. Entry-level roles often require a friendly attitude, professionalism, and the ability to learn quickly; relevant certifications or training in hospitality can also improve your chances.

What does a concierge ambassador do?

A concierge ambassador assists guests or clients by providing information, recommendations, and personalized services to enhance their experience. They often handle reservations, coordinate with other staff, and use communication tools like phones or computers to meet guest needs efficiently.

What qualifications do I need to be a concierge ambassador?

To become a concierge ambassador, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local attractions, strong interpersonal skills, and the ability to handle multiple tasks are also important; some positions may require language skills or certifications in hospitality or customer service.
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Infographic showing various Concierge Ambassador job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Front Desk Concierge

Raleigh, NC • On-site

Stratton Amenities
Traveler Accommodation • 201 - 500 employees
Learn more about Stratton Amenitiesexternal

$15 - $19.50/hr

Other

Re-posted 23 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Front Desk Associate
Raleigh, North Carolina
Full-Time and Part-Time Opportunities Available
Company Overview
Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times.
Position Summary
The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.
Key Responsibilities
  • Greet residents and guests promptly with a professional and welcoming demeanor
  • Manage building access, visitor logs, and resident notifications
  • Answer and direct incoming calls in a clear and courteous manner
  • Accept and log packages, deliveries, and service requests accurately
  • Maintain a clean, organized, and controlled front desk area
  • Monitor lobby activity and report any concerns or incidents appropriately
  • Follow property-specific procedures and Stratton service standards at all times
  • Coordinate with property management and on-site staff as needed
Qualifications
  • Prior front desk, concierge, hospitality, or customer service experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and demeanor
  • Reliable, punctual, and detail-oriented
  • Comfortable using computers, phones, and basic systems
  • Ability to remain composed and attentive throughout the shift
Schedule
  • Flexible scheduling based on property needs
  • Day, evening, and overnight shifts available
  • Full-time and part-time positions offered
Compensation
  • Competitive hourly pay based on experience and schedule
  • Opportunities for growth into lead or full-time site roles
Work Environment
  • Indoor, customer-facing role within a residential community
  • Requires standing, walking, and maintaining an active lobby presence

Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer.

What Stratton Amenities employees say

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