The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Quick apply
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
Langhorne, PA · On-site
$19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
Langhorne, PA · On-site
$19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
$17 - $18/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Quick apply
Lead Concierge
$17 - $18/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
Plano, TX · On-site
$19.50/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
Plano, TX · On-site
$19.50/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
Austin, TX · On-site
$22/hr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Lead Concierge
Austin, TX · On-site
$22/hr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Lead Concierge
Austin, TX · On-site
$45K/yr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Lead Concierge
Austin, TX · On-site
$45K/yr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Lead Concierge
Oakland, CA · On-site
$24 - $25/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
Oakland, CA · On-site
$24 - $25/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...
Lead Concierge
$22 - $24/hr
The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team ...
Quick apply
Lead Concierge
$22 - $24/hr
The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team ...
Lead Concierge
Seattle, WA · On-site
$24/hr
The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team ...
Lead Concierge
Seattle, WA · On-site
$24/hr
The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team ...
Lead Concierge
Allen, TX · On-site
$17 - $18/hr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Lead Concierge
Allen, TX · On-site
$17 - $18/hr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Quick apply
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Lead Concierge
Dallas, TX · On-site
$17 - $17.50/hr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
Lead Concierge
Dallas, TX · On-site
$17 - $17.50/hr
The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring ...
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...
Concierge Security Ambassador
Manhattan, NY · On-site
$22.10/hr
GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a ... Ambassador - a promising career awaits you. GardaWorld Security is a global champion in ...
Concierge Security Ambassador
Manhattan, NY · On-site
$22.10/hr
GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a ... Ambassador - a promising career awaits you. GardaWorld Security is a global champion in ...
Concierge Security Ambassador
Manhattan, NY · On-site
$22.10/hr
GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a ... Ambassador - a promising career awaits you. GardaWorld Security is a global champion in ...
Concierge Security Ambassador
Manhattan, NY · On-site
$22.10/hr
GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a ... Ambassador - a promising career awaits you. GardaWorld Security is a global champion in ...
Marketing Concierge - Aloha Ambassador
Honolulu, HI · On-site
$17/hr
Our Marketing Concierge- Aloha Ambassadors help guests create memorable vacation experiences through professional phone and email conversations, personalized vacation planning, and educating guests ...
Marketing Concierge - Aloha Ambassador
Honolulu, HI · On-site
$17/hr
Our Marketing Concierge- Aloha Ambassadors help guests create memorable vacation experiences through professional phone and email conversations, personalized vacation planning, and educating guests ...
Concierge Security Ambassador
Manhattan, NY · On-site
$22.10/hr
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...
Concierge Security Ambassador
Manhattan, NY · On-site
$22.10/hr
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... Ambassador - a promising career awaits you! GardaWorld Security is a global champion in ...
Marketing Concierge - Aloha Ambassador
Honolulu, HI · On-site
$80K/yr
Our Marketing Concierge- Aloha Ambassadors help guests create memorable vacation experiences through professional phone and email conversations, personalized vacation planning, and educating guests ...
Marketing Concierge - Aloha Ambassador
Honolulu, HI · On-site
$80K/yr
Our Marketing Concierge- Aloha Ambassadors help guests create memorable vacation experiences through professional phone and email conversations, personalized vacation planning, and educating guests ...
Our Marketing Concierge- Aloha Ambassadors help guests create memorable vacation experiences through professional phone and email conversations, personalized vacation planning, and educating guests ...
Our Marketing Concierge- Aloha Ambassadors help guests create memorable vacation experiences through professional phone and email conversations, personalized vacation planning, and educating guests ...
Concierge Ambassador information
See salary details
$11.06 - $12.37
3% of jobs
$12.37 - $13.68
6% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.68 - $14.99
18% of jobs
$14.99 - $16.30
16% of jobs
The median wage is $16.78 / hr.
$16.30 - $17.61
19% of jobs
$17.61 - $18.92
12% of jobs
$19.07 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.24
12% of jobs
$20.24 - $21.55
5% of jobs
$21.55 - $22.86
4% of jobs
$22.86 - $24.17
3% of jobs
$24.17 - $25.48
2% of jobs
$11
$18
$25
How much do concierge ambassador jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for concierge ambassador in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What is a concierge ambassador?
A Concierge Ambassador is a customer service professional who provides personalized assistance and enhances the guest experience at a hotel, residential building, or corporate setting. They handle requests such as booking reservations, offering local recommendations, coordinating services, and ensuring guests feel welcomed. Their role requires excellent communication, problem-solving skills, and a customer-focused mindset to create a seamless and memorable experience.
What qualifications do I need to be a concierge ambassador?
To become a concierge ambassador, candidates typically need a high school diploma or equivalent, excellent communication and customer service skills, and previous experience in hospitality or customer service roles. Knowledge of local attractions, strong interpersonal skills, and the ability to handle multiple tasks are also important; some positions may require language skills or certifications in hospitality or customer service.
What are the typical daily responsibilities of a concierge ambassador?
As a Concierge Ambassador, your daily tasks usually include greeting guests, handling special requests, making reservations for dining or entertainment, and providing information about local events and attractions. You may also coordinate transportation, resolve guest concerns, and liaise with other hotel departments to ensure a seamless guest experience. The role often requires multitasking in a fast-paced environment and using various communication tools. Working closely with team members and external partners is also key to providing exceptional service.
What are the key skills and qualifications needed to thrive as a concierge ambassador?
To thrive as a Concierge Ambassador, you need excellent customer service skills, in-depth knowledge of local attractions, and often a background in hospitality or tourism. Familiarity with reservation booking systems, property management software, and communication platforms like email or messaging apps is helpful. Standout candidates are proactive, personable, and skilled at problem-solving, able to anticipate and exceed guest needs. These abilities are crucial for delivering memorable guest experiences and building a positive reputation for the property or organization.
Is a concierge ambassador an entry level job?
A concierge ambassador role is often considered entry-level, suitable for individuals with strong customer service skills and a friendly demeanor. However, some positions may require previous experience in hospitality or related fields, and knowledge of local area or amenities can be beneficial.
Do concierge ambassadors make good money?
Concierge ambassadors typically earn an hourly wage or salary that varies based on location, experience, and employer. On average, they make between $12 and $20 per hour, with some positions offering additional tips or bonuses. The role often requires strong customer service skills and knowledge of local amenities or services.
More about Concierge Ambassador jobs
What cities are hiring for Concierge Ambassador jobs? Cities with the most Concierge Ambassador job openings:
What states have the most Concierge Ambassador jobs? States with the most job openings for Concierge Ambassador jobs include:
What job categories do people searching Concierge Ambassador jobs look for? The top searched job categories for Concierge Ambassador jobs are:
Stratton Amenities rating
3.2
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.
Key Responsibilities:
- Act as the face of the property, leading by example
- Facilitate communication between the property manager and the concierge team
- Exceed expectations by providing anticipatory service and smooth accommodations
- Address resident concerns and complaints promptly and professionally
- Conduct weekly meetings with the property manager to identify areas for improvement
- Manage team schedules and oversee weekly payroll
- Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
- Implement and enforce accountability measures, disciplinary action, and performance coaching
- Develop and implement new SOPs to continually improve concierge operations
- Foster a positive work culture and environment
- Enforce uniform and grooming standards
- Participate in monthly regional director calls
Position Requirements:
- A passion for delivering exceptional service and hospitality
- Excellent verbal and written communication skills
- Strong problem-solving and leadership abilities
- Outstanding relationship-building skills
- Ability to maintain confidentiality
- A sense of pride and ownership in the position and property
- Ability to respond quickly and genuinely to residents’ and guests’ requests
- At least five years of hospitality experience
- Exceptional interpersonal skills and guest service abilities
- Organized, proactive, productive, and self-motivated with a positive attitude
- Ability to maintain a neat and professional appearance
- Ability to think clearly and make concise decisions under pressure
Secondary Responsibilities:
- Build rapport and relationships with residents
- Maintain professional telephone etiquette and message delivery
- Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
- Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- Assist in scheduling and completing amenities’ requests
- Escort individuals as necessary
- Walk the premises to ensure the highest standards are being met
- Perform all other duties as assigned by the property manager or per property SOP’s
- Flexibility to work nights, weekends, and holidays
Experience Requirements:
- Leadership and supervisory skills and experience
- Training and development experience
- Exceptionally enthusiastic and positive individual
- 2 years’ experience in Hospitality, Multifamily or Upscale Hotel
- 2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service
Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.
About Stratton Amenities
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Frisco, TX, US
Year founded
2015