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Hotel Receptionist Jobs (NOW HIRING)

Dolce by Wyndham

Hotel Front Desk Receptionist

Hollywood, FL · On-site

$13.75 - $17.50/hr

... agent, hotel receptionist, or guest service specialist preferred • Well-versed in taking telephone calls and handling stressful situations • Possesses strong customer service skills ...

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How much do hotel receptionist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for hotel receptionist in the United States is $13.58, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $14.18 per hour, depending on experience, location, and employer.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

How much do hotel receptionists pay?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may receive benefits such as tips or employee discounts.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent. Strong communication, customer service skills, and basic computer proficiency are important, and some employers may prefer previous experience in hospitality or related fields. Certifications in first aid or hospitality management can be advantageous but are not always required.
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Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,252 per year, or $13.6 per hour.

Front Desk Agent / Hotel Receptionist

Wyndham Hotels & Resorts

Boise, ID • On-site

$15.50 - $16.50/hr

Other

Medical, Dental, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Wyndham Hotels & Resorts rating

5.6

Company rating: 5.6 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

75th of 109 rated hotels

Job description

Front Desk Agent / Hotel Receptionist
La Quinta by Wyndham - Boise Town Square
Pay: $15.50 - $16.50 per hour
Positions Available:
  • Full-Time | 4-5 Days Per Week (Swing Shift)
  • Part-Time | Saturday & Sunday Day Shift (7:00 AM - 3:00 PM)
La Quinta by Wyndham at Boise Town Square is looking for a friendly, dependable, and customer-focused Front Desk Agent to join our team. We currently have two opportunities available-a full-time swing shift position and a part-time weekend morning/day shift.
If you enjoy helping people, creating great guest experiences, and working in a positive hospitality environment, we'd love to meet you!
This is a great opportunity for someone looking to build a career in hotel hospitality, guest services, or front desk operations.
Why Join Our Team?
At La Quinta, hospitality is at the heart of everything we do. We believe in working hard, supporting each other, and creating a welcoming environment for both our guests and our team.
Compensation & Benefits
  • $15.50 - $16.50 per hour
  • Benefits for eligible full-time employees
    • Health insurance
    • Dental insurance
  • 401(k)
  • Supportive and team-oriented work environment
  • Opportunities to grow within the hospitality industry
About La Quinta by Wyndham
Our mission is simple: make every guest feel at home. From comfortable accommodations to small touches like freshly baked cookies each evening, we focus on delivering a welcoming and memorable stay.
Our employees are the key to our success. We strive to create a workplace where team members feel valued, supported, and proud of the service they provide.
Schedule
Swing Shift (Full-Time):
This position works the swing shift from approximately 2:00/3:00 PM - 10:00 PM. Typical schedule currently includes:
  • Sunday
  • Thursday
  • Friday
  • Saturday
Team members generally work 4-5 days per week, with the occasional 5th shift depending on coverage needs, vacations, or time off.
Day Shift (Part-Time):
  • Saturday & Sunday
  • 7:00 AM - 3:00 PM
Front Desk Agent Responsibilities
As a Hotel Receptionist / Front Desk Agent, you are the face of the hotel and play a key role in creating a great first impression for every guest.
Responsibilities include:
  • Greet guests warmly and provide excellent customer service
  • Check guests in and out of the hotel
  • Answer phones and respond to guest inquiries
  • Provide directions, recommendations, and general assistance
  • Maintain a clean and organized front desk area
  • Address guest concerns and ensure a positive stay experience
  • Communicate with housekeeping and other departments as needed
Qualifications
  • Strong customer service and communication skills
  • Friendly, professional, and dependable
  • Ability to multitask in a fast-paced environment
  • Basic computer skills
  • Hospitality or customer service experience is a plus, but not required

Apply Today
If you enjoy meeting new people and creating great guest experiences, we encourage you to apply today and join the La Quinta by Wyndham Boise Town Square team!

What Wyndham Hotels & Resorts employees say

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