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Desk Assistant Jobs in Rochester, MI (NOW HIRING)

Wayne State University

Help Desk Analyst I

Detroit, MI · On-site

$48K/yr

Incumbents will be required to document issues using an ITSM system and assist Help Desk Analyst I employees resolve technically advanced issues related to networking technologies, enterprise system ...

Wayne State University

Help Desk Analyst I

Detroit, MI

$20.25 - $27.75/hr

Incumbents will be required to document issues using an ITSM system and assist Help Desk Analyst I employees resolve technically advanced issues related to networking technologies, enterprise system ...

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Rochester, MI

Desk Assistant information

See Rochester, MI salary details

$9

$19

$30

How much do desk assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desk assistant in Rochester, MI is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What job categories do people searching Desk Assistant jobs in Rochester, MI look for? The top searched job categories for Desk Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Desk Assistant jobs? Cities near Rochester, MI with the most Desk Assistant job openings:
Desk Assistant jobs near you

IT Service Desk Assistant/ IT Assistant

Detroit IT

Birmingham, MI • On-site

Full-time

Re-posted 17 days ago

Job description

Job Description:


Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team.


The ideal candidate will be a hard-working professional able to undertake a variety of support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. 


Job Responsibilities:


  • Assist the Service Desk with packaging and shipping of IT equipment to clients.
  • Assist the Service Desk team with data entry of client information
  • Organize and maintain and up to date inventory of IT equipment.
  • Assist team in picking-up and delivering items to clients or for internal use when necessary.
  • Report daily work accomplished orally or via email to CTO.


 Requirements


  • Proven experience as an office assistant, virtual assistant or in another relevant administrative role
  • Knowledge of “back-office” computer systems 
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office

About Detroit IT


Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and networking to some of Michigan's best companies.