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Entry Level It Help Desk Jobs in Michigan (NOW HIRING)

Monroe County Consortium

Help Desk Technician

Ida, MI · On-site

$19 - $25.50/hr

Position Type: Technology/Help Desk Technician Date Posted: 7/29/2026 Location: Ida Public Schools - District Date Available: ASAP Closing Date: Until filled District: Ida Public School District ...

Wayne State University

Help Desk Analyst I

Detroit, MI · On-site

$48K/yr

Essential Functions Monitor events, reported incidents, and service requests related to IT systems, ... Help Desk Analyst I This is the proficiency level for incumbents with responsibility for providing ...

Wayne State University

Help Desk Analyst I

Detroit, MI

$20.25 - $27.75/hr

Essential Functions Monitor events, reported incidents, and service requests related to IT systems, ... Help Desk Analyst I This is the proficiency level for incumbents with responsibility for providing ...

Kettering University

IT Support Technician

Flint, MI · On-site

$21 - $28.75/hr

Position Status Full-time If Part Time, hours per week Posting Text Preferred Qualifications - IT Help Desk experience; - Experience maintaining operational documentation; -Associates Degree or ...

MyMichigan Health

Help Desk Representative

Midland, MI · On-site

$15 - $19.25/hr

Perform various computer operations tasks as required MyMichigan Health is a technology driven ... Other Information EXPERIENCE, TRAINING AND SKILLS: One (1) to two (2) years experience providing ...

Sentinel Technologies

IT Manager

Traverse City, MI · On-site

$87K - $107K/yr

Responsibilities : • Oversee day-to-day IT operations across infrastructure, systems, and end-user support • Manage and mentor internal IT staff, including Help Desk and Systems Administration ...

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI

$15.75 - $20/hr

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Our solutions include software development, infrastructure cloud hosting, managed IT services, and ...

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI · On-site

$15.75 - $20/hr

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Our solutions include software development, infrastructure cloud hosting, managed IT services, and ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Help educate users on best practices for computer usage and security. Required Skills and ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Michigan

Entry Level It Help Desk information

See Michigan salary details

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How much do entry level it help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level it help desk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Michigan? The most popular types of It Help Desk jobs in Michigan are:
What are popular job titles related to Entry Level It Help Desk jobs in Michigan? For Entry Level It Help Desk jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Michigan look for? The top searched job categories for Entry Level It Help Desk jobs in Michigan are:
What cities in Michigan are hiring for Entry Level It Help Desk jobs? Cities in Michigan with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $41,971 per year, or $20.2 per hour.

Help Desk Technician

Monroe County Consortium

Ida, MI • On-site

$19 - $25.50/hr

Full-time

Posted 12 days ago

Job description

Position Type:
Technology/Help Desk Technician
Date Posted:
7/29/2026
Location:
Ida Public Schools - District
Date Available:
ASAP
Closing Date:
Until filled
District:
Ida Public School District
Attachment(s):
  • Help Desk Technician

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