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Desktop Support Jobs in Michigan (NOW HIRING)

Lake Trust Credit Union

Desktop Support I

Brighton, MI

$19.50 - $24.75/hr

We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in ...

Lake Trust Credit Union

Desktop Support I

Brighton, MI · On-site

$19.50 - $24.75/hr

We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

TEKsystems

IT Desktop Support Technician

Flint, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

TEKsystems

IT Desktop Support Technician

Kalamazoo, MI · On-site

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Pay ...

TEKsystems

IT Desktop Support Technician

Marshall, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Pay ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

TEKsystems

IT Desktop Support Technician

Marshall, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Pay ...

TEKsystems

IT Desktop Support Technician

Flint, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

Connection

IT Specialist/Desktop Support

Detroit, MI

$39/hr

Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices. * Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. * Prepare ...

Connection

IT Specialist/Desktop Support

Detroit, MI

$39/hr

Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices. * Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. * Prepare ...

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices. * Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. * Prepare ...

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Showing results 41-60

All JobsDesktop Support JobsDesktop Support Jobs in Michigan

Desktop Support information

See Michigan salary details

$12

$20

$28

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Michigan is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Michigan? The most popular types of Desktop Support jobs in Michigan are:
What are popular job titles related to Desktop Support jobs in Michigan? For Desktop Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Michigan look for? The top searched job categories for Desktop Support jobs in Michigan are:
What cities in Michigan are hiring for Desktop Support jobs? Cities in Michigan with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,633 per year, or $20 per hour.

Desktop Support I

Lake Trust Credit Union

Brighton, MI

$19.50 - $24.75/hr

Other

Medical, Retirement

Re-posted 21 days ago

Lake Trust Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

More Than A Job!
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.

Benefits Include
Financial wellbeing services
401(K) matching with up to 5% match
Reduced health insurance
Employee wellbeing services
DE&I initiatives
Work-life integration

What You'll Do

 

Perform technical support for computer hardware, software, peripherals and network applications used by the Credit Union. Train staff in the proper use of computer equipment.  Provides support to end users on incidents and service requests. Identifies, researches, and resolves technical problems. Provides patch management for enterprise Microsoft computer environment.  Has knowledge ITIL Service Management

What You'll Do

  • Provide onsite, phone, and remote technical support and software installation services.
  • Utilize effective customer relations and communications skills to maintain relationships with internal/external members by identifying service needs.
  • Build, install, maintain, re-image, troubleshoot and repair computer systems, hardware and computer peripherals.
  • Document, maintain, upgrade and/or replace hardware and software systems.
  • Investigate hardware problems and perform system hardware, software and communication connection repairs. Perform diagnostic testing and repairs and/or replace technical equipment.

What You'll Bring

  • B.S.degree in computer science, or equivalent demonstrated experience in a helpdeskenvironment.
  • Minimumtwo (2) years of PC support centric job related experience is required.
  • MicrosoftCertified Professional (MCP) or Microsoft Certified Technology Specialist(MCTS) beneficial.
  • ITILV3 or V4 Foundation certification beneficial.

What You'll Get

 

  • Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
  • Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
  • By prioritizing member wellbeing, which leads to increase engagement, improved team dynamics, higher levels of motivation and a stronger community culture.
 

What Lake Trust Credit Union employees say

Pay

Benefits

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