ZipRecruiter

Log In

1

Desktop Support Jobs in Michigan (NOW HIRING)

Keel

Desktop Support Specialist

Saginaw, MI · On-site

Resolve tickets in a timely manner and/or escalate as needed. * Assist Support Desk & higher level engineers with testing. * Assist with Desktop imaging, patching, firmware & bios updates. * Ability ...

TEKsystems

IT Desktop Support Technician

Marshall, MI · On-site

$22 - $25/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Pay ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI

$18 - $21/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI

$18 - $21/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

TEKsystems

IT Desktop Support Technician

Lansing, MI

$18 - $21/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

TEKsystems

IT Desktop Support Technician

Marshall, MI

$22 - $25/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Pay ...

TEKsystems

IT Desktop Support Technician

Lansing, MI

$18 - $21/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main ...

TEKsystems

Desktop Support IT Technician

Grand Rapids, MI · On-site

$18 - $21/hr

This individual will provide end-user support on desktop systems and peripherals, ensuring security, integrity, and efficient use of devices within the environment. Main responsibilities include ...

A3 Staffing Solutions

Be Seen First

Desktop Support Technician - 6 week Contract - WWZT

Dearborn, MI · On-site

$20/hr

Desktop Support Technician 100% onsite 6 week engagement • 8-5 Monday-Friday, no on call • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with ...

Saintfrancis

Desktop Technician

Yale, MI · On-site

$18 - $23/hr

Off-campus health system support duties will require use of a private vehicle. A valid drivers ... Information Technology Desktop Support Services - Yale Campus Location: Tulsa, Oklahoma 74136 EOE ...

Saintfrancis

Junior Desktop Engineer

Yale, MI

This position performs basic technical support to desktop computers, laptops and related technology. This includes performing equipment installation and upgrades, troubleshooting and problem ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

Detroit IT

Apple Support Specialist

Troy, MI · On-site

... desktop support for OSX clients 10.4 to to 10.9. • User account setup using local, open directory and active directory. • Migration of user data from system to system. • Imaging of Mac's using ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Jobs in Michigan

Desktop Support information

See Michigan salary details

$12

$20

$28

How much do desktop support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for desktop support in Michigan is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles like freelance software developers, sales managers, or specialized trades such as electricians or plumbers with experience. Success in these fields typically depends on skills, certifications, or building a strong client base rather than formal education.

What jobs pay $2000 a day?

Most jobs that pay $2000 a day typically require specialized skills, extensive experience, or high-level certifications. Examples include certain consulting roles, senior executive positions, specialized medical practitioners, or high-end freelance professionals in fields like law, finance, or technology. These roles often involve complex responsibilities and may require long hours or significant expertise.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Michigan? The most popular types of Desktop Support jobs in Michigan are:
What are popular job titles related to Desktop Support jobs in Michigan? For Desktop Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Michigan look for? The top searched job categories for Desktop Support jobs in Michigan are:
What cities in Michigan are hiring for Desktop Support jobs? Cities in Michigan with the most Desktop Support job openings:
Desktop Support jobs near you
Desktop Support Specialist

Desktop Support Specialist

Keel

Saginaw, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Day Shift Monday - Friday 6:00 am to 4:30 pm
PTO upon hire, Medical, Dental, and Vision Benefits are offered on the first day of the next month after hire, 401(K) after 6 months
Job Summary:
Installs, configures and troubleshoots computer hardware, software and peripheral devices to ensure optimal performance for team members. Acts as the primary point of contact once a ticket is entered and assigned.
Responsibilities and Duties:
  • To provide both technical and administrative support to ensure functionality and efficiency of computer and telecom systems.
  • Assist with basic end user training for computers in Keel MW Region.
  • Set up new user computer hardware & desk phones, sometimes assist with mobile phones if needed.
  • Act as link between end users and higher-level support and vendors. Sometimes changes must be done during off hours and/or Sunday Maintenance window.
  • Establishes and maintains an updated and accurate inventory listing of all company computers, software licenses, and other technical assets.
  • Ticket Management and closure using Service Level Agreements (SLA)
  • Observes and reports equipment performance deficiencies, coordinates repairs, and suggests replacements as needed.
  • Imaging & deployment of new computers and assists with software upgrades.
  • Prepares/performs various administrative reports/activities when asked.
  • All other duties as assigned.

Travel Requirements:
Travel between MW sites will be needed
Physical Requirements:
May be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel regularly.
Lift up to 50 lbs
Work Environment:
Exposure is frequent to moving mechanical parts, airborne particles - eye protection is required, and fumes, machine vibration, and noisy conditions, high temperatures, and occasional to a restricted space work area. All Keel locations are tobacco free where appropriate.
Relevance and Importance to Quality Objectives:
Keel is committed to continually improve effectiveness and awareness; this is communicated to all team members to ensure everyone is aware of:
  • the quality policy
  • relevant quality objectives
  • their contribution to the effectiveness of the quality management system, including the benefits of improved importance
  • the implications of not conforming with the quality management system requirements
  • relevant quality management system documented information and changes thereto
  • their contribution to product or service conformity
  • their contribution to product safety
  • the importance of ethical behavior

Requirements
  • Technical Knowledge of windows OS, Microsoft Office Suite, Active Directory and remote support.
  • Perform duties with little to no supervision.
  • Resolve tickets in a timely manner and/or escalate as needed.
  • Assist Support Desk & higher level engineers with testing.
  • Assist with Desktop imaging, patching, firmware & bios updates.
  • Ability to perform installation and service of low voltage cabling for small jobs.
  • Occasional afterhours, evenings and weekend work required.
  • Strong analytical and problem-solving skills.
  • Ability to learn new technologies quickly.
  • Effective communication and teamwork.
  • Writes clear documentation.
  • Focus on improving efficiency and reducing costs.
  • Requires a minimum of 2 years of related IT experience
  • CompTIA A+ certification
  • Additional certifications (Network+, Security+, etc.) are a plus

EEO STATEMENT
KEEL is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. We believe in fostering a workplace that values diversity and promotes equity and respect for all. The job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Apply