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Desktop Support Jobs in Warren, MI (NOW HIRING)

Marencor

Desktop Support

Madison Heights, MI · On-site

$18.75 - $23.75/hr

Desktop Support IV * START / END : 07/01/2025 to 06/30/2026, with a reasonable possibility of a multi-year extension. * Location : Madison WI REQUIRED SKILLS: (Need Majority; 2+ Years) * 2 years of ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

Desktop Support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support : SOUTHFIELD,MI:1+ year End client :AT&T Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install ...

Artech Information System LLC

Desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

Artech Information System LLC

DESKTOP SUPPORT

Southfield, MI

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

TriOptus LLC

Desktop Support

Southfield, MI · On-site

Job Title - Desktop Support Work Location - 23500 NORTHWESTERN HWY BLDG W Southfield MI 48075 Duration - 3 year contract Description : Tier 2/3 helpdesk support for field technicians using wireless ...

Excis Compliance ltd

Desktop Support Technician L2 US

Troy, MI · On-site

$19.25 - $24.50/hr

WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT TROY, MICHIGAN USA! Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support ...

Wayne Health

Desktop Support Technician II

Detroit, MI · On-site

$20 - $25.50/hr

Job Summary: The Desktop Support Technician II will primarily provide onsite technical support at all Wayne Health locations. Under limited supervision, responsibilities include: installing ...

Connection

IT Specialist/Desktop Support

Detroit, MI

$39/hr

Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices. * Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. * Prepare ...

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All JobsDesktop Support JobsDesktop Support Jobs in Warren, MI

Desktop Support information

See Warren, MI salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Warren, MI is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Warren, MI? The most popular types of Desktop Support jobs in Warren, MI are:
What are popular job titles related to Desktop Support jobs in Warren, MI? For Desktop Support jobs in Warren, MI, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Warren, MI look for? The top searched job categories for Desktop Support jobs in Warren, MI are:
What cities near Warren, MI are hiring for Desktop Support jobs? Cities near Warren, MI with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Warren, MI as of August 2026, with employment types broken down into 57% Full Time, 14% Part Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Desktop Support

Marencor

Madison Heights, MI • On-site

$18.75 - $23.75/hr

Contractor

Re-posted 13 days ago

Job description

CONTRACT OVERVIEW

  • ROLE TITLE: Desktop Support IV
  • START / END: 07/01/2025 to 06/30/2026, with a reasonable possibility of a multi-year extension. 
  • Location: Madison WI

REQUIRED SKILLS: (Need Majority; 2+ Years)

  • 2 years of experience in remote troubleshooting
  • 2 years of experience in customer service and user interaction during device setup
  • 2 years of experience with imaging devices

NICE TO HAVE SKILLS:

  • AV integration experience
  • Ability to work independently in a team environment
  • Ability to meet deadlines
  • Ability to multitask and manage workday efficiently

INTERVIEW PROCESS:

  • In-person interview required

EQUIPMENT:

  • No specific equipment details provided; however, the technician may be offered a state vehicle for travel to other DOC facilities if they maintain a good driving record.

DESCRIPTION OF ROLE:

The Department requires Desktop Support staff to maintain a working knowledge of internal computer systems. The technician will be responsible for repairing and maintaining thousands of desktops, laptops, and other PC devices. Responsibilities include:

    • Installing new PCs and laptops to replace end-of-life cycle equipment
    • Maintaining inventory and properly disposing of outdated equipment by recycling according to policies
    • Maintaining and closing work orders in the ticketing system
    • Receiving oversight from the Field Tech Manager to ensure that policy, procedure, and methodology are followed

This position is focused on desktop troubleshooting and customer service. The ideal candidate will have strong technical skills as well as the ability to interact with end users.

Travel occurs about once every few weeks.

Travel compensation includes:

    • $0.51 per mile reimbursement
    • Hourly wage for travel time
    • Option to drive a state vehicle (if the candidate has a good driving record)
    • When working at CO, they are not paid for mileage and travel time.

Work schedule options include:

    • 4 ten-hour days with Fridays off
    • 5 eight-hour days
    • 9 days of 9 hours over two weeks with one Friday off per period

Physical requirements:

    • Ability to carry up to 50 pounds
    • Ability to stand for up to 8 hours (may not be required daily)