ZipRecruiter

Log In

1

Desktop Support Jobs in Warren, MI (NOW HIRING)

UBX Cloud

Level 1 IT Support Technician

Madison Heights, MI · On-site

$36K - $40K/yr

This is an entry-level position focused on desktop support, client service, and troubleshooting common hardware and software issues. The technician will work closely with senior engineers and receive ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

Detroit IT

Apple Support Specialist

Troy, MI · On-site

... desktop support for OSX clients 10.4 to to 10.9. • User account setup using local, open directory and active directory. • Migration of user data from system to system. • Imaging of Mac's using ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Desktop System Administrator Open to recent grads - we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support - keeping our end users ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

$52 - $69/hr

Desktop System Administrator Open to recent grads -- we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support -- keeping our end users ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Desktop System Administrator Open to recent grads -- we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support -- keeping our end users ...

Robert Half

Desktop Administrator

Livonia, MI · On-site

$23.75 - $27.50/hr

We are looking for a Desktop Administrator to support employees across remote and onsite locations through responsive technical assistance and dependable endpoint management. This contract ...

Stefanini, Inc

Team Leader II

Troy, MI · On-site

$70 - $100/hr

Desktop Support Position Type: Full Time Duration: Full time Remaining Positions: 1 Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Warren, MI

Desktop Support information

See Warren, MI salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support in Warren, MI is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.27 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Warren, MI?

The most popular types of Desktop Support jobs in Warren, MI are:

What are popular job titles related to Desktop Support jobs in Warren, MI?

For Desktop Support jobs in Warren, MI, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Warren, MI look for?

The top searched job categories for Desktop Support jobs in Warren, MI are:

What cities near Warren, MI are hiring for Desktop Support jobs?

Cities near Warren, MI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Level 1 IT Support Technician

UBX Cloud

Madison Heights, MI • On-site

$36K - $40K/yr

Full-time

PTO

Re-posted 10 days ago

Job description

About the Position
UBX Cloud is looking for a Level 1 IT Support Technician to join our technical support team. This is an entry-level position focused on desktop support, client service, and troubleshooting common hardware and software issues.
The technician will work closely with senior engineers and receive hands-on experience with cloud infrastructure, virtualization, backups, and other advanced technologies. This position offers opportunities for technical training, professional development, and advancement into a Systems Engineer role.
Responsibilities
  • Provide remote and in-person desktop support for client users.
  • Respond to support requests and provide timely updates through our ticketing system.
  • Set up and configure desktops, laptops, monitors, printers, scanners, and other equipment.
  • Install, update, and troubleshoot Windows operating systems and business applications.
  • Troubleshoot hardware, software, connectivity, printing, scanning, email, and user-access issues.
  • Support users working in Microsoft 365, Citrix, Remote Desktop Services, and cloud-hosted environments.
  • Create and manage user accounts, passwords, permissions, and security groups.
  • Assist with employee onboarding and offboarding, including workstation setup and account access.
  • Perform basic Active Directory and Microsoft 365 administrative tasks.
  • Assist senior engineers with server updates, maintenance, migrations, and infrastructure projects.
  • Help monitor backups and participate in scheduled backup and disaster-recovery testing.
  • Gain experience with Veeam, VMware, Hyper-V, OpenStack, and other cloud technologies.
  • Participate in client calls, internal meetings, and technical training.
  • Document troubleshooting steps and procedures in the company's internal knowledge base.
  • Escalate complex technical issues to senior engineers when appropriate.
  • Follow UBX Cloud's security, documentation, and customer-service standards.

Required Qualifications
  • High school diploma or equivalent.
  • Basic understanding of Windows computers, common business applications, and computer hardware.
  • Basic knowledge of Microsoft 365 applications.
  • Strong troubleshooting and problem-solving skills.
  • Strong written and verbal communication skills.
  • Customer-focused attitude and willingness to help.
  • Ability to manage multiple support requests and follow established procedures.
  • Ability to document work clearly and accurately.
  • Willingness to learn new technologies and accept coaching from senior engineers.

Preferred Qualifications
  • Up to one year of experience in desktop support, help desk, IT support, or a related position.
  • Technical education, training, internship, or hands-on IT experience.
  • Basic familiarity with Active Directory, networking, VPNs, or remote-support tools.
  • Familiarity with Citrix, VMware, Hyper-V, Veeam, or cloud-hosted environments.
  • CompTIA A+, Network+, Microsoft, or similar certifications are preferred but not required.

What We Are Looking For
  • Dependable and professional.
  • Strong attention to detail and follow-through.
  • Comfortable communicating with clients and coworkers.
  • Able to work independently and as part of a technical team.
  • Interested in building a long-term career in IT and cloud technology.

Compensation and Benefits
  • $36,000-$40,000 annually, based on experience and qualifications.
  • Employee benefits package.
  • Paid time off (PTO).
  • Technical training and professional development.
  • Opportunities for advancement into a Systems Engineer role.

Apply