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Deskside Support Jobs in Michigan (NOW HIRING)

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Deskside Support Representative Distributed Client Services Location: Southfield,MI Duration: 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS ...

Artech Information System LLC

Deskside Suppor

Southfield, MI · On-site

$18.50 - $23.50/hr

Deskside Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration: 12 months with possible extension Qualifications share resume asap Additional Information For more ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office 2003/2007/2010 ...

Artech Information System LLC

Desktop support

Kalamazoo, MI · On-site

$19 - $24.25/hr

Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Install, configure, and support laptops, desktops, printers, scanners, and video conferencing equipment * Image and deploy machines using SCCM/Symantec Ghost * Support specialized engineering ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Install, configure, and support laptops, desktops, printers, scanners, and video conferencing equipment * Image and deploy machines using SCCM/Symantec Ghost * Support specialized engineering ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office 2003/2007/2010 ...

Artech Information System LLC

desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Onsite Support Job ID # S2LCKF Duration: 1+ Years (Possible ... This candidate would need to be a leader type and a well-diversified Deskside Tech. Remote take ...

Stem Xpert

Customer Engineer/Desktop Technician/

Plymouth, MI · On-site

$19.25 - $24.50/hr

This is for a Deskside Support Technician for an onsite support role. This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware ...

Artech Information System LLC

Desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS support. Troubleshooting o office 365 experience is must o Office ...

Artech Information System LLC

DESKTOP SUPPORT

Southfield, MI · On-site

$18.50 - $23.50/hr

SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS support. Troubleshooting o office 365 experience is must o Office ...

Magna

Manager, User Experience

Novi, MI · On-site

$80K/yr

Manage a team of Deskside Support technicians, providing guidance and support as required * Provide technical support to end-users, diagnosing and resolving hardware, software, and connectivity ...

Magna

Manager, User Experience

Troy, MI · On-site

$80K/yr

Manage a team of Deskside Support technicians, providing guidance and support as required * Provide technical support to end-users, diagnosing and resolving hardware, software, and connectivity ...

BCforward

Customer Engineer

Battle Creek, MI · On-site

$14.29/hr

English,Experienced & Deskside Support Services Delivery & Support,Expert SR.IT Recruiter Sandra Taylor 571-267-4186 Additional Information SR.IT Recruiter Sandra Taylor 571-267-4186

Magna

Manager, User Experience

Troy, MI · On-site

$80K/yr

Manage a team of Deskside Support technicians, providing guidance and support as required * Provide technical support to end-users, diagnosing and resolving hardware, software, and connectivity ...

Stefanini

Deskside Technician II

Auburn Hills, MI · On-site

$19.25 - $24.25/hr

IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and ... deskside servicesMay need to be available to provide support at other client locations as ...

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All JobsDeskside Support JobsDeskside Support Jobs in Michigan

Deskside Support information

See Michigan salary details

$12

$20

$28

How much do deskside support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for deskside support in Michigan is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What is a deskside support?

Deskside Support specialists are IT professionals who provide on-site technical assistance to end users within an organization. They handle issues related to computer hardware, software, printers, and other workplace technology, ensuring that employees can work efficiently. These specialists often troubleshoot problems, perform repairs, set up new equipment, and assist with software installations or updates. Their role is crucial in maintaining smooth daily operations by addressing technical issues quickly and effectively.

What is the difference between Deskside Support vs Help Desk Technician?

AspectDeskside SupportHelp Desk Technician
CredentialsCompTIA A+, HDI certifications often preferredCompTIA A+, ITIL Foundation, HDI certifications common
Work EnvironmentOn-site, direct user support, hardware troubleshootingHelp desk, remote support, software and hardware issues
Employer & IndustryIT service providers, corporate IT departmentsIT support centers, corporate and government sectors
Search & Comparison IntentUnderstanding on-site support rolesUnderstanding remote and software support roles

Deskside Support focuses on on-site, hands-on hardware and software troubleshooting directly at the user's location. Help Desk Technicians typically handle remote support, troubleshooting software issues, and providing assistance via phone or ticketing systems. Both roles require similar certifications and are integral to IT support teams, but Deskside Support emphasizes physical, on-site assistance, while Help Desk Technicians often work remotely.

What are the key skills and qualifications needed to thrive as a deskside support professional?

To thrive as a Deskside Support professional, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically an associate degree or relevant IT certifications. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician are commonly expected. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These skills are crucial for minimizing downtime, ensuring smooth business operations, and providing a positive user experience.

What are some common challenges faced by deskside support technicians, and how can they be addressed?

Deskside Support technicians often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar hardware or software issues, and balancing on-site tasks with remote support needs. Staying organized and prioritizing tickets based on urgency is key to managing workload effectively. Building strong communication skills and maintaining up-to-date technical knowledge can help resolve issues more efficiently, while collaborating with team members ensures complex problems are addressed quickly.

What are popular job titles related to Deskside Support jobs in Michigan?

For Deskside Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Deskside Support jobs in Michigan look for?

The top searched job categories for Deskside Support jobs in Michigan are:

What cities in Michigan are hiring for Deskside Support jobs?

Cities in Michigan with the most Deskside Support job openings:

Deskside Support jobs near you
Infographic showing various Deskside Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,633 per year, or $20 per hour.

Deskside Support

Artech Information System LLC

Southfield, MI • Remote

$18.50 - $23.50/hr

Full-time

Re-posted 19 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services
Location: Southfield,MI

Duration: 1 year (with possible extension)

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.

Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.

Outlook PST files.

Break/Fix troubleshooting experience in larger corporate environments

  • Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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