... management, remote desktop management, self-help tools, Hardware (HW), and Software (SW) direct service desk support. · Install, upgrade, and troubleshoot all hardware and software for the installed ...
New
... management, remote desktop management, self-help tools, Hardware (HW), and Software (SW) direct service desk support. · Install, upgrade, and troubleshoot all hardware and software for the installed ...
New
... management, remote desktop management, self-help tools, Hardware (HW), and Software (SW) direct service desk support. · Install, upgrade, and troubleshoot all hardware and software for the installed ...
New
... management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support. · Install, upgrade, and troubleshoot all hardware and software for the installed ...
New
... management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support. · Install, upgrade, and troubleshoot all hardware and software for the installed ...
New
... management, remote desktop management, self-help tools, Hardware (HW), and Software (SW) direct service desk support. Responsibilities · Install, upgrade, and troubleshoot all hardware and software ...
New
... management, remote desktop management, self-help tools, Hardware (HW), and Software (SW) direct service desk support. Responsibilities · Install, upgrade, and troubleshoot all hardware and software ...
New
... management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support. Responsibilities · Install, upgrade, and troubleshoot all hardware and software ...
New
... management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support. Responsibilities · Install, upgrade, and troubleshoot all hardware and software ...
New
Madison Heights, MI · On-site
$18.75 - $23.75/hr
ROLE TITLE : Desktop Support IV * START / END : 07/01/2025 to 06/30/2026, with a reasonable ... Ability to multitask and manage workday efficiently INTERVIEW PROCESS: * In-person interview ...
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Madison Heights, MI · On-site
$18.75 - $23.75/hr
ROLE TITLE : Desktop Support IV * START / END : 07/01/2025 to 06/30/2026, with a reasonable ... Ability to multitask and manage workday efficiently INTERVIEW PROCESS: * In-person interview ...
Big Rapids, MI · On-site
$20 - $26.75/hr
Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Support and manage Mobile Device Management (MDM) systems across iOS and Android platforms
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Big Rapids, MI · On-site
$20 - $26.75/hr
Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Support and manage Mobile Device Management (MDM) systems across iOS and Android platforms
Battle Creek, MI · On-site
$18.25 - $23.25/hr
Utilize ticketing systems to manage requests, document work, and ensure customer satisfaction ... Minimum 3 years of experience in desktop support or related IT support role. Strong knowledge of ...
Battle Creek, MI · On-site
$18.25 - $23.25/hr
Utilize ticketing systems to manage requests, document work, and ensure customer satisfaction ... Minimum 3 years of experience in desktop support or related IT support role. Strong knowledge of ...
The Hardware Refresh Manager leads the lifecycle planning and execution of hardware refresh activities across end-user devices, servers, and network equipment in a federal IT environment. The role ...
New
The Hardware Refresh Manager leads the lifecycle planning and execution of hardware refresh activities across end-user devices, servers, and network equipment in a federal IT environment. The role ...
New
Lansing, MI · On-site
The Desktop Support Engineer role involves providing technical support and hardware life cycle management, troubleshooting infrastructure problems, and ensuring effective communication with end users ...
Lansing, MI · On-site
The Desktop Support Engineer role involves providing technical support and hardware life cycle management, troubleshooting infrastructure problems, and ensuring effective communication with end users ...
Port Huron, MI · On-site
$19 - $24.25/hr
Good knowledge on Imaging/Staging of desktops, laptops and other related devices. Maintain, analyze ... Manage (Service Now) ticket queue constantly throughout the day. Response to end-user issues via ...
Port Huron, MI · On-site
$19 - $24.25/hr
Good knowledge on Imaging/Staging of desktops, laptops and other related devices. Maintain, analyze ... Manage (Service Now) ticket queue constantly throughout the day. Response to end-user issues via ...
Battle Creek, MI · On-site
$19 - $24.25/hr
PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...
Quick apply
Battle Creek, MI · On-site
$19 - $24.25/hr
PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...
$18.50 - $23.50/hr
Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
$18.50 - $23.50/hr
Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
$19 - $24.25/hr
Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 Skills Overview Deskside Support Tech. Must be ...
$19 - $24.25/hr
Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 Skills Overview Deskside Support Tech. Must be ...
$18.50 - $23.50/hr
Desktop Support : SOUTHFIELD,MI:1+ year End client :AT&T Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install ...
$18.50 - $23.50/hr
Desktop Support : SOUTHFIELD,MI:1+ year End client :AT&T Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install ...
$18.50 - $23.50/hr
Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
$18.50 - $23.50/hr
Desktop Support Representative Distributed Client Services Location: Southfield, MI Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
Bay City, MI · On-site
$18.75 - $24/hr
The Desktop Support Technician is a physical presence service to provide second-line support at ... To be a highly motivated team player with the skills and ability to manage changing priorities * To ...
Bay City, MI · On-site
$18.75 - $24/hr
The Desktop Support Technician is a physical presence service to provide second-line support at ... To be a highly motivated team player with the skills and ability to manage changing priorities * To ...
Lansing, MI · On-site
$20.50 - $26/hr
The Desktop Support Technician is a physical presence service to provide second-line support at ... To be a highly motivated team player with the skills and ability to manage changing priorities * To ...
Lansing, MI · On-site
$20.50 - $26/hr
The Desktop Support Technician is a physical presence service to provide second-line support at ... To be a highly motivated team player with the skills and ability to manage changing priorities * To ...
Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced CGS is seeking an ... Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). * Develops tests and ...
Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced CGS is seeking an ... Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). * Develops tests and ...
Lansing, MI · On-site
The incumbent provides end-user computing hardware life cycle management to meet business needs ... Re-image desktops and laptops, as needed, and deploy new equipment to end users • Assist end ...
Lansing, MI · On-site
The incumbent provides end-user computing hardware life cycle management to meet business needs ... Re-image desktops and laptops, as needed, and deploy new equipment to end users • Assist end ...
... Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops ...
Quick apply
... Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops ...
$18.3K - $26.6K
5% of jobs
$26.6K - $34.9K
0% of jobs
$34.9K - $43.3K
0% of jobs
$43.3K - $51.6K
1% of jobs
$51.6K - $59.9K
9% of jobs
$62.5K is the 25th percentile. Wages below this are outliers.
$59.9K - $68.2K
29% of jobs
The median wage is $70.2K / yr.
$68.2K - $76.5K
20% of jobs
$81.4K is the 75th percentile. Wages above this are outliers.
$76.5K - $84.9K
17% of jobs
$84.9K - $93.2K
5% of jobs
$93.2K - $101.5K
4% of jobs
$101.5K - $109.8K
8% of jobs
$18.3K
$72.9K
$109.8K
| Aspect | Desktop Manager | Help Desk Technician |
|---|---|---|
| Credentials | IT certifications (e.g., CompTIA A+, Network+), management experience | Basic IT certifications, technical support training |
| Work Environment | Oversees IT teams, manages desktop support operations | Provides frontline technical support to end-users |
| Employer & Industry | Corporate IT departments, managed service providers | Help desks, IT support centers, corporate environments |
Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
The Windows Desktop Administrator Jr provides CAA and Army Contracting Command – Detroit Arsenal (ACC-DTA), full IT support, including but not limited to system administration, user support, technical support assistance, service request management, remote desktop management, self-help tools, Hardware (HW), and Software (SW) direct service desk support.
· Install, upgrade, and troubleshoot all hardware and software for the installed customer base.
· Provide on-site and remote technical support to users.
· Provide multi-media coordination and assistance for the setup and execution of conferences, meetings, and Video Teleconference (VTC) operations.
· Fully document support tickets on reported issues
· Assist customers through the installation of applications and computer peripherals.
· Guide users with simple, step-by-step instructions
· Provide formal, informal, and On-the-Job Training related to help desk applications, to customers and Military/Government internal staff, as required.
· Conduct troubleshooting when required.
· Support special network user devices and other mission systems and applications deployed within an unclassified/classified environment or network.
Required:
· Associate’s Degree with 3-5 years of helpdesk support experience.
· Knowledge of common software applications, such as web browsing (i.e., Microsoft Edge), email (i.e., Microsoft Outlook), word processing (i.e., Microsoft Word), spreadsheets (i.e., Microsoft Excel), presentations (i.e., Microsoft PowerPoint), databases (i.e., Microsoft Access), photo editing tools, desktop publishing software, and scanning tools.
· Secret Clearance
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.
Integral is headquartered in McLean, VA and serves clients throughout the country.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!
Our package also includes:
· Medical, Dental & Vision Insurance
· Flexible Spending Accounts
· Short-Term and Long-Term Disability Insurance
· Life Insurance
· Paid Time Off & Holidays
· Earned Bonuses & Awards
· Professional Training Reimbursement
· Employee Assistance Program
Equal Opportunity Employer/Protected Veteran/Disability
Sourced by ZipRecruiter
Software development
201 - 500 Employees
Palo Alto, CA, US
1993