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Desktop Manager Jobs in Michigan (NOW HIRING)

Desktop Support Technician L2 US

Troy, MI · On-site

$19.25 - $24.50/hr

We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment ...

They currently have Azure virtual desktop implemented in the environment and are an enterprise wide ... manage, optimize, and provide operational services around their AVD environment as a whole. They ...

Skills Troubleshooting, Hardware, Imaging, Desktop Top Skills Details Troubleshooting,Hardware,Imaging Job Type & Location This is a Contract position based out of Ann Arbor, MI. Pay and Benefits The ...

Job Title - Desktop Support Work Location - 23500 NORTHWESTERN HWY BLDG W Southfield MI 48075 ... Support for/with MobileIron or comparable Enterprise Mobile Device Management tools. * Support of ...

Customer Engineer/Desktop Technician/

Plymouth, MI · On-site

$19.25 - $24.50/hr

This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup. There is all some Inventory and ...

Skills Troubleshooting, Hardware, Imaging, Desktop Top Skills Details Troubleshooting,Hardware,Imaging Job Type & Location This is a Contract position based out of Ann Arbor, MI. Pay and Benefits The ...

Desktop Support I

Brighton, MI · On-site

$19.50 - $24.75/hr

Desktop Support I More Than A Job! Why do you work each day? To us, our jobs are not just something ... Provides patch management for enterprise Microsoft computer environment. Has knowledge ITIL Service ...

Showing results 21-40

Desktop Manager information

See Michigan salary details

$18.3K

$72.9K

$109.8K

How much do desktop manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for desktop manager in Michigan is $72,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $83,200.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are the most commonly searched types of Desktop jobs in Michigan?

The most popular types of Desktop jobs in Michigan are:

What are popular job titles related to Desktop Manager jobs in Michigan?

For Desktop Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Michigan look for?

The top searched job categories for Desktop Manager jobs in Michigan are:

What cities in Michigan are hiring for Desktop Manager jobs?

Cities in Michigan with the most Desktop Manager job openings:

Infographic showing various Desktop Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,871 per year, or $35 per hour.

Desktop Support Technician L2 US

Excis Compliance ltd

Troy, MI • On-site

$19.25 - $24.50/hr

Full-time

Re-posted 28 days ago


Job description


WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT TROY, MICHIGAN USA!
Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
  • Client in 190+ countries
  • 6000+ Engineers
  • 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You'll Do:
  • Provide onsite and remote support for Windows and Apple laptops/desktops (iMac) including installations, moves, additions, and changes; troubleshoot and resolve issues on Windows, macOS, and mobile devices; support executive/VIP users and perform AV system health checks.
  • Manage hardware refreshes, warranty repairs, equipment redeployment, printer installation, configuration, and break/fix support; oversee inventory, asset tagging, depot operations, and coordinate equipment shipments, returns, and asset reclaim.
  • Maintain asset management systems and provide weekly inventory/outflow reports; collaborate with external vendors for hardware repairs and field dispatch; ensure all service requests and incidents are tracked, resolved timely, and comply with internal standards and policies.

What You Need:
  • 3-5 years of experience in IT support roles with proficiency in Windows 10, macOS, Microsoft Office Suite, imaging and deploying Windows OS, and understanding of basic networking concepts (TCP/IP, Ethernet, Windows Networking).
  • Experience supporting networked printers, AV systems, asset management, and inventory tracking, combined with outstanding customer service and interpersonal communication skills.
  • Strong organizational and multitasking abilities, ability to lift and move equipment up to 50 lbs, valid driver's license, and access to a personal vehicle.
  • Preferred experience in the automotive manufacturing industry, MCP and/or A+ Certifications, and background in help desk or call center environments.
  • Skilled in spreadsheet and reporting tools, strong written documentation and reporting abilities, and experience supporting executive-level users.

Why Join Us?:
At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career? Apply now to join Excis in Troy, Michigan and be at the forefront of IT support excellence!