ZipRecruiter

Log In

1

Desktop Manager Jobs in Michigan (NOW HIRING)

PALLADYNE CORP

Desktop Technician

Oxford, MI · On-site

$18.25 - $23/hr

We are seeking a Desktop Technician to support and maintain the end-user computing environment ... Support endpoint management platforms and assist with device provisioning, software deployment ...

Excis Compliance ltd

Desktop Support Technician L2 US

Troy, MI · On-site

$19.25 - $24.50/hr

We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment ...

Artech Information System LLC

DESKTOP SUPPORT

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

Artech Information System LLC

Desktop support

Southfield, MI · On-site

$18.50 - $23.50/hr

Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support o Win7/Win XP OS ...

TEKsystems

Desktop Support Technician

Grand Rapids, MI · On-site

$19 - $22/hr

Manage and resolve tickets while maintaining SLAs and best practices * Own new hire onboarding ... Windows and macOS desktop support * Active Directory and account management * Office 365 and G ...

TEKsystems

Desktop Support Technician

Ann Arbor, MI · On-site

$19 - $22/hr

Skills Desktop, Deployment, Hardware, Imaging, Office 365, Technical support, Sccm, Windows, Active directory, Support Top Skills Details Desktop,Deployment,Hardware,Imaging,Office 365,Technical ...

Lake Trust Credit Union

Desktop Support I

Brighton, MI · On-site

$19.50 - $24.75/hr

Desktop Support I More Than A Job! Why do you work each day? To us, our jobs are not just something ... Provides patch management for enterprise Microsoft computer environment. Has knowledge ITIL Service ...

previous pagenext page

Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Michigan

Desktop Manager information

See Michigan salary details

$18.3K

$72.9K

$109.8K

How much do desktop manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for desktop manager in Michigan is $72,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $83,200.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Michigan?

The most popular types of Desktop jobs in Michigan are:

What are popular job titles related to Desktop Manager jobs in Michigan?

For Desktop Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Michigan look for?

The top searched job categories for Desktop Manager jobs in Michigan are:

What cities in Michigan are hiring for Desktop Manager jobs?

Cities in Michigan with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $72,871 per year, or $35 per hour.

Desktop Support Technician II

University Physician Group

Detroit, MI • On-site

$20 - $25.50/hr

Full-time

Re-posted 9 days ago

Job description

About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:The Desktop Support Technician II will primarily provide onsite technical support at all Wayne Health locations. Under limited supervision, responsibilities include: installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion, and provide end-user assistance where required.Job Description:

Essential Duties and Responsibilities:

  • Provides on-site field support to customers. Performs basic installations, repairs, upgrades and maintenance on hardware and equipment. Assists in the analysis of technical products, systems and/or software.
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
  • Perform account management functions including, but not limited to, unlocking user accounts, re-enabling computer accounts, password resets, and user identity verification.
  • Maintain strict privacy policies, following HIPAA regulations.
  • Demonstrates good follow up and follow through skills to ensure that all break/fix and project assignments are completed timely and in a quality fashion
  • Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
  • Assist in the development of technical support and procedural documentation.
  • Receive and respond to incoming calls, tickets, regarding desktop, phone, and printer problems.
  • If necessary, liaise with third-party support and PC equipment vendors.
  • Perform related duties consistent with the scope and intent of the position.
  • Act as resource for Level I Technicians.
  • Other duties as assigned.

Skills and Abilities:

  • Knowledge of computing functions for Windows-based PCs; basic knowledge of Mac computers.
  • Knowledge of basic software packages, such as Microsoft Office products, Adobe products.
  • Intermediate TCP/IP networking knowledge and troubleshooting skills.
  • Ability to work with people of varied technological skills.
  • Ability to design and develop basic technology-based instructional training materials.
  • Ability to understand instructional and technical processes, products or concepts, and communicate them effectively to a non-technical audience.
  • Ability to understand and apply general policies and procedures.
  • Ability to work productively on several projects simultaneously.
  • Ability to maintain confidentiality.
  • Ability to use rigorous logic and methods to solve technical problems with effective solutions.
  • Ability to demonstrate effective communication skills in both written and verbal formats.
  • Possess strong interpersonal skills and commitment to customer satisfaction.
  • Ability to work and communicate with various vendors for a number of different medical devices and software programs.
  • Ability to perform under general supervision.
  • Must possess a valid driver's license and be willing to use your personal vehicle to travel to the supported clinics. (Mileage will be reimbursed)

Education, Licensure/Certification, and Training:

  • H.S. Diploma/GED is required
  • 3+ years of field support experience is required

Knowledge & Experience

  • Excellent knowledge of PC and desktop hardware.
  • Excellent knowledge of PC internal components.
  • Hands-on hardware troubleshooting experience.
  • Extensive equipment support experience.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Ability to operate tools, components, and peripheral accessories.
  • Able to read and understand technical manuals, procedural documentation and OEM guides.

Safety Requirements:

  • Compliance with Department Health and Safety policies and procedures.

Working Conditions/Schedule:

  • 40-hour work week, hours and days to be determined by the business needs of the department.Additional hours may be required.
  • On-Call rotation for respond to after-hours tickets.

Wayne Health is an EEO/AA/Veteran/Disability Employer

Apply