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Entry Level Desktop Support Jobs in Michigan (NOW HIRING)

Glanbia

Jr. IT Systems Administrator

Saint Johns, MI · On-site

This person will focus on the administration of desktop PC's, servers, network equipment, telephony ... support to resolve problems in a timely and accurate manner Career Framework Level: Entry Level, ...

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Entry Level Desktop Support information

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How much do entry level desktop support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for entry level desktop support in Michigan is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.83 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Michigan?

The most popular types of Desktop Support jobs in Michigan are:

What are popular job titles related to Entry Level Desktop Support jobs in Michigan?

For Entry Level Desktop Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Michigan look for?

The top searched job categories for Entry Level Desktop Support jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Desktop Support jobs?

Cities in Michigan with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Michigan as of September 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,941 per year, or $23.5 per hour.

Datacenter Smart Hands Technician - Entry level

Dearborn, MI • On-site

Pomeroy
See more jobs at Pomeroyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Datacenter Smart hands Technician - Entry Level

Pomeroy Technologies is seeking to fill a Smarthands Technician in our Dearborn, MI location.

This position is a Full Time Benefitted position. (Medical, Dental, Vision, 401K, paid PTO)

Monday - Friday (8:00 a.m. - 5:00 p.m.) After Hours as needed.

General Function:

The selected candidate must possess the ability to perform standard break-fix triage for hardware and software on end user systems. The ideal candidate will be able to perform desk-side software support utilizing Windows Operating Systems. The person selected to fill this role will be responsible for responding to incoming service requests in a timely manner and following set up procedures for logging, reporting and monitoring desktop operations.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

  • PC Installs
  • PC Rollouts
  • Troubleshooting Network Issues
  • On General network failure with Back Office support infrastructure then Hands and Eyes resource will be guided by the BO teams to find a resolution in line with the account TDA
  • Assist and manage IT for migrations, deployment, build outs, trading floor offices wiring and cable management.
  • Attending trouble tickets and fault localization till its resolution
  • Must understand rack/elevation drawings, ability to rack/stack Cisco Spine and Leaf switches.
  • Mounting Servers & Network Devices.
  • Installation of servers Operating Systems like CentOs, Ubuntu, Windows Server, Proxmos, etc.
  • Providing 24/7 Tier2 support on Data Centre Operator (Infrastructures)
  • Escort 3rd party vendors into data centre

Minimum Knowledge, Skills and Abilities required:

  • Experience of working within Data Centres
  • Must be able to trace cables in rack to server.
  • Basic knowledge about LAN, WAN, IPMI, Power cables, Patch cables
  • Must be able to work well both independently and in team settings.
  • Must have excellent organization and multitasking skills.
  • Excellent Customer Service Skills are a must.
  • Must have excellent communication and documentation skills.
  • Basic knowledge or Cisco switches
  • Must be able to lift 50 lbs.
  • May be required to walk and or stand for extended periods of time.
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