IT Regional Service Technician
Novi, MI · On-site
... and entry-level server support. * Provide customer support both onsite and remotely using ... Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware ...
IT Regional Service Technician
Novi, MI · On-site
... and entry-level server support. * Provide customer support both onsite and remotely using ... Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware ...
IT Regional Service Technician
Novi, MI · On-site
... and entry-level server support. * Provide customer support both onsite and remotely using ... Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware ...
IT Regional Service Technician
Novi, MI · On-site
... and entry-level server support. * Provide customer support both onsite and remotely using ... Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware ...
Legal Assistant Employment Type: Full-Time, Entry Level Department: Legal As a CGS Legal Assistant ... You will provide litigation and administrative support to a group of United States Attorneys. CGS ...
Legal Assistant Employment Type: Full-Time, Entry Level Department: Legal As a CGS Legal Assistant ... You will provide litigation and administrative support to a group of United States Attorneys. CGS ...
Legal Assistant
$45K - $55K/yr
Legal Assistant Employment Type: Full-Time, Entry Level Department: Legal As a CGS Legal Assistant ... You will provide litigation and administrative support to a group of United States Attorneys. CGS ...
Quick apply
Legal Assistant
$45K - $55K/yr
Legal Assistant Employment Type: Full-Time, Entry Level Department: Legal As a CGS Legal Assistant ... You will provide litigation and administrative support to a group of United States Attorneys. CGS ...
Entry Level Desktop Support information
See Michigan salary details
$8.80 - $11.62
4% of jobs
$11.62 - $14.44
1% of jobs
$14.44 - $17.26
12% of jobs
$18.22 is the 25th percentile. Wages below this are outliers.
$17.26 - $20.08
23% of jobs
The median wage is $21.41 / hr.
$20.08 - $22.89
20% of jobs
$22.89 - $25.71
14% of jobs
$25.89 is the 75th percentile. Wages above this are outliers.
$25.71 - $28.53
9% of jobs
$28.53 - $31.35
5% of jobs
$31.35 - $34.17
5% of jobs
$34.17 - $36.99
4% of jobs
$36.99 - $39.81
2% of jobs
$8
$23
$39
How much do entry level desktop support jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for entry level desktop support in Michigan is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.83 per hour, depending on experience, location, and employer.
What is an entry level desktop support?
An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.
What does an entry level desktop support do?
A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
What are the key skills and qualifications needed to thrive in entry level desktop support?
To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.
What are the most commonly searched types of Desktop Support jobs in Michigan?
The most popular types of Desktop Support jobs in Michigan are:
What are popular job titles related to Entry Level Desktop Support jobs in Michigan?
For Entry Level Desktop Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Michigan look for?
The top searched job categories for Entry Level Desktop Support jobs in Michigan are:
What cities in Michigan are hiring for Entry Level Desktop Support jobs?
Cities in Michigan with the most Entry Level Desktop Support job openings:
Other
Medical, Dental, Vision, Retirement
Posted 7 days ago
Job description
The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure.
We're looking for a well-rounded Regional Service Technician who brings both hands-on technical expertise and strong communication skills to the table. This role blends the responsibilities of a bench technician with the adaptability required to support all aspects of a modern computing environment. You'll serve as a key point of contact for diagnosing and resolving issues related to workstations, hardware, software, networks, and more - both remotely and on-site.
Service Area: Detroit Metro Area
Travel Requirements: Onsite to local client's premises
Key Responsibilities:
Qualifications:
Preferred Education and Experience:
Benefits:
Physical Requirements:
The physical requirements below describe the essential job functions needed to complete this job.
Work Environment/Conditions:
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.
We're looking for a well-rounded Regional Service Technician who brings both hands-on technical expertise and strong communication skills to the table. This role blends the responsibilities of a bench technician with the adaptability required to support all aspects of a modern computing environment. You'll serve as a key point of contact for diagnosing and resolving issues related to workstations, hardware, software, networks, and more - both remotely and on-site.
Service Area: Detroit Metro Area
Travel Requirements: Onsite to local client's premises
Key Responsibilities:
- Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support.
- Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction.
- Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals.
- Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions.
- Perform complete hardware repair, maintenance, and security tasks-from cleaning and component replacement to in-depth diagnostics.
- Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts.
- Install, reinstall, repair, and configure software, including operating systems, antivirsecurity tools, and office productivity suites.
- Back up data and perform system restores as needed to maintain functionality.
- Test solutions for accuracy, document work, and provide recommendations for ongoing system health.
Qualifications:
- Practical experience with hardware assembly, disassembly, maintenance, and repair.
- Strong knowledge of Windows OS (installation, recovery, setup, updates) and major software suites (e.g., Microsoft Office).
- Familiarity with antivirus, security, and firewall technologies, including installation and recovery.
- Working knowledge of business networking, including Active Directory, Group Policy, file sharing, and server applications (Exchange, MS Server).
- Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus removal.
- Ability to identify and diagnose failed hardware components.
- Valid Driver's License.
Preferred Education and Experience:
- A+, Net+, and Sec+ certifications, or equivalent experience
- Experience with all modern operating systems
- Deep understanding of business networking
- Deep understanding of Active Directory, Group Policy, File Sharing, etc.
- General understanding of technology related to small-medium businesses
- Virtualization experience is a plus!
Benefits:
- Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
- Competitive 401(k) participation with up to 4% contribution match
- Certification reimbursement to support your continued development
- Meaningful opportunities for advancement within a growing organization
- A culture built on drive, accountability, collaboration, and excellence
Physical Requirements:
The physical requirements below describe the essential job functions needed to complete this job.
- Consistent hand and finger dexterity necessary to operate computer equipment
- Consistently required to sit, stand, walk, talk, hear, and see
- Routine use of hands to type
- Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
- Occasional need to walk around the office
- Consistent vision abilities required; close vision, depth perception, and ability to focus
- Ability to travel dependent on company needs
- Occasional need to lift and/or move up to 30 pounds
Work Environment/Conditions:
- The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
- Work is in an open office environment with steady conversation and interruption
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.