The position works with Pomeroy and client personnel to understand client requirements and work directly with the client to support their needs. This position manages the work efforts of individual ...
47 Pomeroy Jobs Hiring Near You
The position works with Pomeroy and client personnel to understand client requirements and work directly with the client to support their needs. This position manages the work efforts of individual ...
Retail Partner Manager
Hebron, KY · On-site
$16 - $19.25/hr
Serving as a dedicated liaison between Pomeroy and our Retail OEM Partners, facilitating seamless communication, collaboration, and alignment of objectives. * Facilitating weekly cadence calls and ...
Retail Partner Manager
Hebron, KY · On-site
$16 - $19.25/hr
Serving as a dedicated liaison between Pomeroy and our Retail OEM Partners, facilitating seamless communication, collaboration, and alignment of objectives. * Facilitating weekly cadence calls and ...
As a leader in digital workplace solutions, Pomeroy partners with forward-thinking organizations to design, implement, and manage the modern workplace environment built on a foundation of ...
As a leader in digital workplace solutions, Pomeroy partners with forward-thinking organizations to design, implement, and manage the modern workplace environment built on a foundation of ...
Line Cook
$22 - $24/hr
Pomeroy is a Ballyhoo Hospitality concept located in the heart of Winnetka that draws inspiration from the cafés and brasseries of Paris. The restaurant serves timeless French dishes including onion ...
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Line Cook
$22 - $24/hr
Pomeroy is a Ballyhoo Hospitality concept located in the heart of Winnetka that draws inspiration from the cafés and brasseries of Paris. The restaurant serves timeless French dishes including onion ...
New
Service Desk Analyst Level 1
Hebron, KY · Remote
$17/hr
... Pomeroy's equipment. #LI-BB1
Service Desk Analyst Level 1
Hebron, KY · Remote
$17/hr
... Pomeroy's equipment. #LI-BB1
Service Desk Analyst Level 1
Hebron, KY · Remote
$17/hr
... Pomeroy's equipment. #LI-BB1
Service Desk Analyst Level 1
Hebron, KY · Remote
$17/hr
... Pomeroy's equipment. #LI-BB1
Service Desk Analyst Level 1
$21 - $28.75/hr
Pomeroy is a company seeking a Service Desk Analyst Level 1 to provide first line support for clients in a remote capacity. The role involves troubleshooting and resolving technical issues while ...
Service Desk Analyst Level 1
$21 - $28.75/hr
Pomeroy is a company seeking a Service Desk Analyst Level 1 to provide first line support for clients in a remote capacity. The role involves troubleshooting and resolving technical issues while ...
Service Desk Analyst Level 1
$19.75 - $27/hr
... Pomeroy's equipment. #LI-JM1
Service Desk Analyst Level 1
$19.75 - $27/hr
... Pomeroy's equipment. #LI-JM1
Overview The Director of Sales Enablement is responsible for building and leading Pomeroy's sales enablement function to improve seller productivity, pipeline generation, sales execution, and overall ...
Overview The Director of Sales Enablement is responsible for building and leading Pomeroy's sales enablement function to improve seller productivity, pipeline generation, sales execution, and overall ...
This role exists to accelerate the growth of Pomeroy's managed services business by driving recurring revenue, expanding strategic customer relationships, and increasing adoption of Smart Platforms ...
This role exists to accelerate the growth of Pomeroy's managed services business by driving recurring revenue, expanding strategic customer relationships, and increasing adoption of Smart Platforms ...
This role exists to enhance Pomeroy's sales motion through business outcome-led professional services, advisory, and consulting engagements that increase services GP, improve deal qualification, and ...
This role exists to enhance Pomeroy's sales motion through business outcome-led professional services, advisory, and consulting engagements that increase services GP, improve deal qualification, and ...
Client Executive
Woodbridge, ON · Hybrid
For decades, SOROC Technology (Pomeroy) has been a trusted Canadian technology partner recognized for long-standing client relationships, responsive service, and a people-first culture. We combine ...
Client Executive
Woodbridge, ON · Hybrid
For decades, SOROC Technology (Pomeroy) has been a trusted Canadian technology partner recognized for long-standing client relationships, responsive service, and a people-first culture. We combine ...
Senior Deskside Technician
$21.25 - $27.25/hr
The Senior Deskside Technician role is an internal rolewithin Pomeroy for theClientaccount, with similar duties as the Deskside Technician II role, but withfurther experience and knowledge. Essential ...
Senior Deskside Technician
$21.25 - $27.25/hr
The Senior Deskside Technician role is an internal rolewithin Pomeroy for theClientaccount, with similar duties as the Deskside Technician II role, but withfurther experience and knowledge. Essential ...
Pomeroy is seeking a full time Technician to work as a travel field technician to run service tickets as needed for our customers. Printer Technician preferred but not required to apply. Core ...
Pomeroy is seeking a full time Technician to work as a travel field technician to run service tickets as needed for our customers. Printer Technician preferred but not required to apply. Core ...
Deskside Technician II
Irvine, CA · On-site
$21.50 - $27.25/hr
Pomeroy is seeking a Deskside Technician II to provide top-notch service to end users and clients within their Managed Services division. The role involves resolving technical problems, responding to ...
Deskside Technician II
Irvine, CA · On-site
$21.50 - $27.25/hr
Pomeroy is seeking a Deskside Technician II to provide top-notch service to end users and clients within their Managed Services division. The role involves resolving technical problems, responding to ...
Pomeroy is seeking a full time Technician to work as a travel field technician to run service tickets as needed for our customers. Core Function:This role will manage an assigned service zone and ...
Pomeroy is seeking a full time Technician to work as a travel field technician to run service tickets as needed for our customers. Core Function:This role will manage an assigned service zone and ...
Field Service Technician
San Leandro, CA · On-site
Pomeroy is seeking a Field Service Technician to provide technical support for users, addressing issues related to Win11 and O365 applications. The role involves troubleshooting hardware and software ...
Field Service Technician
San Leandro, CA · On-site
Pomeroy is seeking a Field Service Technician to provide technical support for users, addressing issues related to Win11 and O365 applications. The role involves troubleshooting hardware and software ...
Overview The VP of Sales, Retail Solutions is responsible for leading and scaling Pomeroy's retail vertical, driving profitable growth across existing accounts and new logo acquisition. This leader ...
Overview The VP of Sales, Retail Solutions is responsible for leading and scaling Pomeroy's retail vertical, driving profitable growth across existing accounts and new logo acquisition. This leader ...
Overview The VP of Sales, Enterprise is responsible for leading and scaling Pomeroy's enterprise business across a defined set of strategic accounts. This leader will drive profitable growth through ...
Overview The VP of Sales, Enterprise is responsible for leading and scaling Pomeroy's enterprise business across a defined set of strategic accounts. This leader will drive profitable growth through ...
Deskside Technician II
Flower Mound, TX · On-site
$17.50 - $22.25/hr
... with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
Deskside Technician II
Flower Mound, TX · On-site
$17.50 - $22.25/hr
... with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
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Job description
Business Relationship Manager
Core Function:
The Business Relationship Manager I -- DCS (Systems Operations) is responsible for building and maintaining a positive relationship with new and existing clients; establishing and enhancing relationships with key personnel within the client organization. The position works with Pomeroy and client personnel to understand client requirements and work directly with the client to support their needs. This position manages the work efforts of individual contributors and will work with management to maintain staffing levels, complete performance reviews, assist with completion of training/certification, and other items as assigned by management. The BRM I-DCS must always be prepared to represent the client's interests while maintaining and fostering a positive image of Pomeroy. The BRM I-DCS understands the SOW and the extent and limitations of what Pomeroy is expected to provide. The BRM I-DCS is responsible for identifying all client metrics and assure reporting on measurement if applicable.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.
- Work closely with the client and Pomeroy personnel to understand the client's requirements.
- Attend client meetings as needed to maintain a positive relationship.
- Look for opportunities to present other Pomeroy services to the client.
- Facilitate team meetings effectively
- Provide on-going communication between Pomeroy, client(s), and employees
- Facilitate the use of personal/holiday time with direct staff
- Assure accurate and timely SLA report generation, validation and presentation of compliance to customer metrics.
Supervisory Responsibilities:
- The BRM-DCS will be responsible for managing operations in their assigned area (Systems Operations)
- Must be well versed in Systems Operations (Batch, Network, Midrange, Mainframe), AS400, Production Control
- Understand budgeting and financials for area of responsibility
- Assist with forecasting
- Review, track and analyze financial performance and take necessary actions, with appropriate management approval, to meet or exceed financial objectives
- Reports directly to Business Relationship Manager 1, DCS
#LI-JM1