Pomeroy
Pomeroy

21 Pomeroy Help Desk Technician Jobs Hiring Near You

Help Desk Technician

Cleveland, OH · On-site

$19.25 - $26.25/hr

Provide Level 1 Help Desk support and resolve problems to the end user?s satisfaction. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority, as well ...

Senior Deskside Technician

Leesburg, VA

$21.25 - $27.25/hr

Responds to help desk ticketsand escalations * Required to meet the monthly metric standardof at ... tasks; and interact with Pomeroy employees, Clients and Vendors.

Minimum of 3 years technology help desk or IT store support experience * Extensive experience with ... Pomeroy employees, Clients and Vendors. Incumbent must maintain composure in a fast paced, high ...

New

As you will be the front line for our company it is expected of you to have exceptional customer service skills and help us to maintain a very high customer satisfaction level. * Pomeroy technicians ...

... Pomeroy Pomeroy delivers comprehensive managed IT services and technology solutions that help ... Managed Service Desk * End User Computing * Field Services * Onsite IT Support * Depot Services

Must maintain good troubleshooting skills and increase their break-fix knowledge to help the ... Pomeroy technicians utilize a web-based ticketing system to run service calls within their assigned ...

Must maintain good troubleshooting skills and increase their break-fix knowledge to help the ... Pomeroy technicians utilize a web-based ticketing system to run service calls within their assigned ...

Must maintain good troubleshooting skills and increase their break-fix knowledge to help the ... Pomeroy technicians utilize a web-based ticketing system to run service calls within their assigned ...

Support - Deskside

Redmond, WA

$22.75 - $28.75/hr

Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; * Add virtual desktop client to Office 2007 / Office 2010;

Deskside Support

Foothill Ranch, CA

$21 - $26.50/hr

Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; * Add virtual desktop client to Office 2007 / Office 2010;

New

... Help desk and respond to requests - Execute run sheet / batch items that need to be checked or ... and interact with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain ...

Deskside Technician

Boston, MA

$22 - $28/hr

Experience: 3-5 years of experience in IT support, helpdesk, or deskside technician roles. Proven experience resolving complex technical issues and supporting advanced IT environments. * Technical ...

Coordinate multiple workstreams across Service Desk, Field Services, Managed Network, and ... Manage technician hiring, background screening, onboarding, and operational readiness. * Implement ...

IT Support Technician

Marcy, NY · On-site

$20 - $27.50/hr

Consistently meeting or exceeding IT and Service Desk KPIs * Resolving tickets efficiently and within SLA timelines * Building strong relationships with end users and business stakeholders

New

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident ... is energized by helping people and making things happen. * Knowledge of CA USD preferred ...

IT Support Technician

Danville, KY

$17.75 - $24.25/hr

Troubleshooting customer problems at customer's desk * Diagnosing, resolving and/or escalating problems * Interfacing with other groups to resolve problems and close issues * Assisting in data ...

New

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident ... is energized by helping people and making things happen. * Knowledge of CA USD preferred ...

Deskside Support Technician

Mount Pleasant, WI · On-site

$19.50 - $25/hr

Strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. * Knowledge of ServiceNow preferred -- experience with similar ...

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Help Desk Technician

Pomeroy

Cleveland, OH • On-site

$19.25 - $26.25/hr

Temporary

Posted 8 days ago


Job description

This resource will provide technical assistance and support related to computer systems, hardware and/or software. Respond to escalated queries and support requests both onsite and remotely, run diagnostic programs, isolate problems, and determine / implement solutions. Issues that remain unresolved are escalated to the next tier group. Provide Level 1 Help Desk support and resolve problems to the end user?s satisfaction. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority, as well as priority level set on the ticket itself Assist field sales with mobile devices, both hardware and software Install, test, and configure new mobile devices, peripheral equipment and software. Walk staff through problem-solving process Report unresolved issues to the Service Desk for escalation?
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