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Senior Desktop Support Jobs in Michigan (NOW HIRING)

Lake Trust Credit Union

Desktop Support I

Brighton, MI · On-site

$19.50 - $24.75/hr

Desktop Support I More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating ...

CONNECTION

IT Specialist/Desktop Support

Detroit, MI · On-site

... senior healthcare community in Detroit. This is an excellent opportunity for a customer-focused ... Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience ...

CONNECTION

IT Specialist/Desktop Support

Detroit, MI

... senior healthcare community in Detroit. This is an excellent opportunity for a customer-focused ... Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience ...

Excis Compliance ltd

Desktop Support Technician L2 US

Troy, MI · On-site

$19.25 - $24.50/hr

WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT TROY, MICHIGAN USA! Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support ...

Wayne Health

Desktop Support Technician II

Detroit, MI · On-site

$20 - $25.50/hr

Job Summary: The Desktop Support Technician II will primarily provide onsite technical support at all Wayne Health locations. Under limited supervision, responsibilities include: installing ...

Connection

IT Specialist/Desktop Support

Detroit, MI

$39/hr

OverviewIT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100 ... Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

Overview IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100 ... Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite ... Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.

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Showing results 21-40

All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Michigan

Senior Desktop Support information

See Michigan salary details

$12

$31

$52

How much do senior desktop support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for senior desktop support in Michigan is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $41.92 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What are the most commonly searched types of Desktop Support jobs in Michigan?

The most popular types of Desktop Support jobs in Michigan are:

What are popular job titles related to Senior Desktop Support jobs in Michigan?

For Senior Desktop Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Michigan look for?

The top searched job categories for Senior Desktop Support jobs in Michigan are:

What cities in Michigan are hiring for Senior Desktop Support jobs?

Cities in Michigan with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,578 per year, or $31.5 per hour.

Desktop Support I

Lake Trust Credit Union

Brighton, MI • On-site

$19.50 - $24.75/hr

Full-time

Medical, Retirement

Re-posted 28 days ago

Lake Trust Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Desktop Support I
More Than A Job!
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
• Financial wellbeing services
• 401(K) matching with up to 5% match
• Reduced health insurance
• Employee wellbeing services
• DE&I initiatives
• Work-life integration
What You'll Do
Perform technical support for computer hardware, software, peripherals and network applications used by the Credit Union. Train staff in the proper use of computer equipment. Provides support to end users on incidents and service requests. Identifies, researches, and resolves technical problems. Provides patch management for enterprise Microsoft computer environment. Has knowledge ITIL Service Management
What You'll Do
  • Provide onsite, phone, and remote technical support and software installation services.
  • Utilize effective customer relations and communications skills to maintain relationships with internal/external members by identifying service needs.
  • Build, install, maintain, re-image, troubleshoot and repair computer systems, hardware and computer peripherals.
  • Document, maintain, upgrade and/or replace hardware and software systems.
  • Investigate hardware problems and perform system hardware, software and communication connection repairs. Perform diagnostic testing and repairs and/or replace technical equipment.

What You'll Bring
  • B.S.degree in computer science, or equivalent demonstrated experience in a helpdeskenvironment.
  • Minimumtwo (2) years of PC support centric job related experience is required.
  • MicrosoftCertified Professional (MCP) or Microsoft Certified Technology Specialist(MCTS) beneficial.
  • ITILV3 or V4 Foundation certification beneficial.

What You'll Get
  • Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
  • Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
  • By prioritizing member wellbeing, which leads to increase engagement, improved team dynamics, higher levels of motivation and a stronger community culture.

What Lake Trust Credit Union employees say

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