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Assistant Dell Help Desk Jobs (NOW HIRING)

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Help Desk Technicians combine technical expertise with customer service skills to diagnose ... Document issues, resolutions, and procedures for future reference * Assist with installation ...

Help Desk Technicians combine technical expertise with customer service skills to diagnose ... Document issues, resolutions, and procedures for future reference * Assist with installation ...

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Maintain computer systems and act as support if any system goes down. * Assist with onboarding and ...

Help Desk Manager

Charlotte, NC · On-site

$100K - $110K/yr

Drive customer problem resolution via systemic solutions (MDM, scripting, etc.) * Assist in ... Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and connectivity issues Required Skills & Experience * 2+ years of help desk or technical support ...

Help Desk Manager

Charlotte, NC · On-site

$100K - $110K/yr

Drive customer problem resolution via systemic solutions (MDM, scripting, etc.) * Assist in ... Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to ...

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

Provide hands-on training and IT guidance to empower users through troubleshooting processes within application environments * Assist in the drafting and maintenance of Help Desk process and ...

Help Desk Analyst

Jacksonville, FL · On-site

$19 - $26/hr

Help Desk Analyst 6 month contract Onsite - Jax, FL Position Summary The IT Help Desk Technician is ... equipment · Assist with onboarding and offboarding technology needs, including preparing ...

Help Desk Hero

Merrimack, NH · On-site

$17 - $19/hr

Help Desk Hero Are you an animal lover with a passion for delivering outstanding customer service ... You'll manage front desk operations, assist with scheduling, and ensure every client and their ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent ...

Video Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent ...

Showing results 41-60

Assistant Dell Help Desk information

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$10

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$33

How much do assistant dell help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for assistant dell help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

Does Assistant Dell Help Desk offer remote jobs?

Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.

Is help desk a good entry level IT job?

A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.
More about Assistant Dell Help Desk jobs

What cities are hiring for Assistant Dell Help Desk jobs?

Cities with the most Assistant Dell Help Desk job openings:

What are the most commonly searched types of Dell Help Desk jobs?

The most popular types of Dell Help Desk jobs are:

What states have the most Assistant Dell Help Desk jobs?

States with the most job openings for Assistant Dell Help Desk jobs include:

What job categories do people searching Assistant Dell Help Desk jobs look for?

The top searched job categories for Assistant Dell Help Desk jobs are:

Infographic showing various Assistant Dell Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

$28 - $30/hr

Full-time

Re-posted 17 days ago


Job description

Role : Help Desk Technician
Location : Golden, CO - Onsite
Client : State of Colorado
Rate : $28 - $30 per hr on W2 - Without Benefits
Long term Contract
Job Description:
Responsibilities for Help Desk Technician
  • Manage Help Desk tickets in a timely manner
  • Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
  • Document customer interactions
  • Resolve customer reported issues
  • Escalate unresolved issues to the next Tier
  • Install, make changes and repair computer hardware and software
  • Monitor and respond quickly to incoming requests related to IT issues.
  • Maintain computer systems and act as support if any system goes down.
  • Assist with onboarding and offboarding of new or outgoing users.
  • Install, configure, maintain and upgrade PC software.
  • Tier 1 Networking and troubleshooting as well as support

Qualifications for Help Desk Technician
  • Experience working in a help desk environment
  • Flexibility to work a variety of shifts with minimal notice
  • Must have reliable transportation
  • Must be able to pass a background check
  • Proficiency with Windows, Linux, and IOS computers
  • Excellent oral and written communication skills
  • Detail oriented and highly organized to keep tickets in order
  • Ability to remain calm and professional in stressful situations
  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
  • Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
  • Understanding and appreciation for information security within systems and user devices.
  • Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
  • Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus