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Assistant Dell Help Desk Jobs (NOW HIRING)

Help Desk Technician - Rolla

Rolla, MO · On-site

$19.75 - $26.50/hr

... * Assist in the setup, configuration, and deployment of new computers, workstations, and ... Help Desk and IT storage areas, and electronic recycling. * Collaborate and work with the ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

... Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical support experience • Strong knowledge of Windows operating systems • ...

Help Desk Technician

Rolla, MO · On-site

$19.75 - $26.50/hr

... Assist users with basic training and guidance on software applications, system features, and best practices. • Assist in the setup, configuration, and deployment of new computers, workstations, and ...

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk ... Prioritize and schedule own workload. * Assist in coordination of changes, upgrades and new ...

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line ... - Assist other IT Department members in completing tasks pertaining to ongoing projects ...

Supervise staff of Help Desk and User Trainer Specialists who provide help desk and on-site support to end users. * Assist in setting up and operating the end-user support program for major ...

Help Desk Technician

Elkhart, IN · On-site

$19.25 - $25.75/hr

Maintain up-to-date knowledge of company policies and assist in compliance efforts. * Contribute to and maintain Help Desk documentation, knowledge base articles, and procedural guides. * Assist in ...

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... - Assist other IT Department members in completing tasks pertaining to ongoing projects ...

Help Desk Analyst

Syracuse, NY · On-site

$20 - $22/hr

... Assist users with account access, password resets, and directory-related support tasks within ... help desk, service desk, or technical support environment. • Working knowledge of Active ...

Daily Help Desk operations including but not limited to, telephone support, diagnosing problems ... Provide user support for all computer systems used throughout the property * Assist with tracking ...

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Assistant Dell Help Desk information

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How much do assistant dell help desk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for assistant dell help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

Is Dell laying off employees in 2026?

There is no publicly available information indicating that Dell is planning widespread layoffs in 2026. As an Assistant Dell Help Desk professional, employment stability depends on company performance and industry trends, but no official announcements have been made about layoffs for that year.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

How much does Dell pay an hour?

The hourly pay for an Assistant Dell Help Desk role typically ranges from $15 to $20 per hour, depending on experience, location, and specific responsibilities. Entry-level positions may start at the lower end, while experienced technicians or those with specialized skills can earn higher wages. The role often involves troubleshooting, customer support, and using diagnostic tools.

Does Dell have work from home?

For an Assistant Dell Help Desk role, Dell offers remote work options depending on the position and location. Many help desk jobs at Dell can be performed remotely, often requiring familiarity with remote support tools and a suitable home office setup. Availability of work-from-home arrangements may vary based on company policies and current operational needs.

Is getting a helpdesk job hard?

Getting an Assistant Dell Help Desk position can be competitive and typically requires basic technical knowledge, customer service skills, and relevant certifications such as CompTIA A+. Success depends on your ability to troubleshoot issues, communicate clearly, and demonstrate problem-solving skills, often with some prior experience or training. The role usually involves working in a fast-paced environment with regular schedules and the use of remote support tools.
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What job categories do people searching Assistant Dell Help Desk jobs look for? The top searched job categories for Assistant Dell Help Desk jobs are:
Help Desk Technician - Rolla

Help Desk Technician - Rolla

Brewer Science Inc.

Rolla, MO • On-site

$19.75 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Help Desk Technician. This position will be located in Rolla, MO.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.
Summary:
Help Desk Technicians provide IT support to employees in response to requests and create documentation. They also participate in planning, design, documentation, and assembly of IT systems and infrastructure at Brewer Science.
Responsibilities:
  • Serve as the primary contact for users seeking technical assistance, responding promptly to inquiries via phone, email, in-person, service ticket, or chat.
  • Diagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology.
  • Accurately log, document, and track support requests and resolutions in the help desk ticketing system, ensuring detailed records for follow-up and analysis.
  • Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
  • Assist users with basic training and guidance on software applications, system features, and best practices.
  • Assist in the setup, configuration, and deployment of new computers, workstations, and peripheral devices.
  • Assist in inventory management for IT related devices, organization of the Help Desk and IT storage areas, and electronic recycling.
  • Collaborate and work with the enterprise applications and IT Operations teams.

Education & Credentials:
  • 2+ years of related experience or
  • An equivalent combination of education and experience.

Benefits
At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:
  • Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance
  • Paid leave, including community service leave, wellness breaks, and other special leave
  • Employee stock ownership, 401k, and bonus plans
  • Educational assistance & employee assistance program

Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.
Equal Employment Opportunity - M/F/Disability/Veterans