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Assistant Dell Help Desk Jobs (NOW HIRING)

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS · On-site

$18 - $24.25/hr

Help Desk Technician Reports To: CISO FLSA Status: Non-Exempt Position Summary: The Help Desk ... assist with hardware and software issues, manage user accounts, and contribute to IT projects as ...

STI

HELP DESK AGENT

Nashville, TN · On-site

$16.50 - $21/hr

OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only candidates in middle Tennessee and able to commute to Nashville, TN regularly will be considered.** The standard work week ...

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS

$18 - $24.25/hr

Help Desk Technician Reports To: CISO FLSA Status: Non-Exempt Position Summary: The Help Desk ... assist with hardware and software issues, manage user accounts, and contribute to IT projects as ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... Validate reported bugs and assist with root cause analysis. * Document issues, resolutions, and ...

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CFS

Help Desk Specialist

Huber Heights, OH · On-site

Help Desk Specialist Onsite $45,000 - $47,000 The Help Desk Specialist is responsible for providing ... * Assist users with account management, password resets, and access issues. * Document and track ...

1 point system

Help Desk

Dover, DE · On-site

$20 - $27/hr

The PS1 will create documentation as needed, assist in testing, and be part of the Customer Engagement team. The PS1 will report to the Customer Engagement Specialist. Required Skills Help Desk ...

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STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Maintain computer systems and act as support if any system goes down. * Assist with onboarding and ...

Digital Consultants, LLC

Help Desk SME

Dugway, UT · On-site

Provide advanced help desk and customer support for IT and IS users ... Oversee daily service desk operations and assist in prioritizing and assigning workload activities.

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OculusIT

Help Desk Manager

Kerrville, TX · On-site

Manage Help Desk and all customer services for the University and on behalf of the client ... the University. * Assist technicians with troubleshooting and diagnosing technical problems ...

New

CFS

IT Help Desk Tier 1-2

Romeoville, IL · On-site

$45K - $55K/yr

IT Help Desk Tier 1-2 l No Sponsorship Available IT Help Desk Tier 1-2 Job Details: Compensation ... Hardware configuration (HP, Dell, Cisco, Meraki, Lenovo, Asus, Mac) * Virtualization technology ...

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Assistant Dell Help Desk information

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How much do assistant dell help desk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for assistant dell help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

Is Dell laying off employees in 2026?

There is no publicly available information indicating that Dell is planning widespread layoffs in 2026. As an Assistant Dell Help Desk professional, employment stability depends on company performance and industry trends, but no official announcements have been made about layoffs for that year.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

How much does Dell pay an hour?

The hourly pay for an Assistant Dell Help Desk role typically ranges from $15 to $20 per hour, depending on experience, location, and specific responsibilities. Entry-level positions may start at the lower end, while experienced technicians or those with specialized skills can earn higher wages. The role often involves troubleshooting, customer support, and using diagnostic tools.

Does Dell have work from home?

For an Assistant Dell Help Desk role, Dell offers remote work options depending on the position and location. Many help desk jobs at Dell can be performed remotely, often requiring familiarity with remote support tools and a suitable home office setup. Availability of work-from-home arrangements may vary based on company policies and current operational needs.

Is getting a helpdesk job hard?

Getting an Assistant Dell Help Desk position can be competitive and typically requires basic technical knowledge, customer service skills, and relevant certifications such as CompTIA A+. Success depends on your ability to troubleshoot issues, communicate clearly, and demonstrate problem-solving skills, often with some prior experience or training. The role usually involves working in a fast-paced environment with regular schedules and the use of remote support tools.
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What job categories do people searching Assistant Dell Help Desk jobs look for? The top searched job categories for Assistant Dell Help Desk jobs are:
Assistant Dell Help Desk jobs near you
Help Desk Technician

Help Desk Technician

Hinkle Law Firm LLC

Wichita, KS • On-site

$18 - $24.25/hr

Full-time

Posted yesterday

Job description

Position Title: Help Desk Technician
Reports To: CISO
FLSA Status: Non-Exempt
Position Summary: The Help Desk Technician will be the first point of contact for all IT-related requests within the firm. This role involves troubleshooting, problem-solving, and providing technical support to ensure the smooth functioning of our IT infrastructure. The successful candidate will assist with hardware and software issues, manage user accounts, and contribute to IT projects as needed. This position does not have the option of working remotely.
Essential Job Duties and Responsibilities:
Provide first-level contact and convey resolutions to user issues.
Properly escalate unresolved tickets to other members of the IT team.
Clearly communicate the issue when escalating requests.
Track, route, and redirect problems to correct resources.
Follow up with customers, provide feedback, and see problems through to resolution.
Utilize excellent customer service skills.
Ensure timely and proper recording, documentation, and closure of tickets.
Preserve and grow knowledge of help desk procedures, products, and services.
Job Qualifications:
Proven working experience in providing help desk support. This includes three (3) years of help desk experience.
Proficiency in Windows workstation administrative tasks and environments.
Extensive experience with Microsoft 365/Microsoft Office applications.
Working knowledge of help desk software, VPNs, and remote control.
Must be able to work independently, including working alone in an office setting while resolving customer issues efficiently.
Strong client-facing and communication skills.
Advanced troubleshooting and multi-tasking skills.
Will perform all duties and responsibilities of this position with or without reasonable accommodation.
Working Hours:
Schedule is 8:00 a.m. - 5:00 p.m. Monday through Friday and hours may vary.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential duties, responsibilities, or requirements.

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