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Assistant Dell Help Desk Jobs (NOW HIRING)

STI

HELP DESK AGENT

Nashville, TN · On-site

$16.50 - $21/hr

OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only candidates in middle Tennessee and able to commute to Nashville, TN regularly will be considered.** The standard work week ...

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are looking for an Information Help Desk/Windows Support to assist customers in-person and ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... Validate reported bugs and assist with root cause analysis. * Document issues, resolutions, and ...

1 point system

Help Desk

Dover, DE · On-site

$20 - $27/hr

The PS1 will create documentation as needed, assist in testing, and be part of the Customer Engagement team. The PS1 will report to the Customer Engagement Specialist. Required Skills Help Desk ...

The Dirks Group

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

JOB SUMMARY The Help Desk Technician at The Dirks Group provides primarily remote support to ... Perform preventative maintenance and assist with installations and deployments * Maintain a high ...

The Wistar Institute

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

CFS

Help Desk Specialist

Huber Heights, OH · On-site

Help Desk Specialist Onsite $45,000 - $47,000 The Help Desk Specialist is responsible for providing ... * Assist users with account management, password resets, and access issues. * Document and track ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Maintain computer systems and act as support if any system goes down. * Assist with onboarding and ...

Judi Health

Help Desk Manager

Charlotte, NC · On-site

$100K - $110K/yr

Drive customer problem resolution via systemic solutions (MDM, scripting, etc.) * Assist in ... Participate in a Help Desk OnCall schedule (tentatively will be one week/month. May be more to ...

New

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and connectivity issues Required Skills & Experience * 2+ years of help desk or technical support ...

HireITPeople

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent ...

ECS

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

Provide hands-on training and IT guidance to empower users through troubleshooting processes within application environments * Assist in the drafting and maintenance of Help Desk process and ...

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All JobsDell Help Desk JobsAssistant Dell Help Desk Jobs

Assistant Dell Help Desk information

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How much do assistant dell help desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for assistant dell help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

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Assistant Dell Help Desk jobs near you
Infographic showing various Assistant Dell Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Lead

Ascension Federal Services, Inc.

Miami, FL • On-site

Full-time

Re-posted 6 days ago

Job description

Job Summary:
Ascension Federal Services, Inc. is seeking a highly motivated and experienced Help Desk Lead to join their IT team in Miami, FL. The ideal candidate will be responsible for overseeing the daily operations of the help desk, ensuring timely and effective resolution of technical issues, and providing leadership and guidance to the help desk team.
Responsibilities:
• Lead and manage the help desk team to deliver exceptional technical support to end-users.
• Coordinate and prioritize help desk tickets to ensure timely resolution.
• Provide advanced troubleshooting and technical support for hardware, software, and network issues.
• Develop and maintain help desk documentation, procedures, and knowledge base articles.
• Train and mentor help desk staff to improve technical skills and customer service.
• Collaborate with other IT teams to escalate and resolve complex issues.
• Monitor help desk performance metrics and generate reports for management.
• Assist in the implementation of new IT systems and upgrades.
Qualifications:
Required:
• Proven experience in a help desk or technical support role, with at least 2 years in a leadership position.
• Strong knowledge of Windows and Mac operating systems, networking, and common business applications.
• Excellent problem-solving and communication skills.
• Ability to manage multiple priorities and lead a team in a fast-paced environment.
• Experience with help desk ticketing systems and remote support tools.
Preferred:
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field
• Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications
Company:
Ascension Federal Services, Inc is a U.S. based company operating in fields of information technology, engineering, and project management. Founded in , the company is headquartered in Tampa, Florida, US, , with a team of 11-50 employees. The company is currently Early Stage.

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