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Assistant Dell Help Desk Jobs in Kansas (NOW HIRING)

Verus Aerospace

IT Support Specialist

Wichita, KS · On-site

... help desk requests, prioritize issues, and ensure timely and professional resolution. * Support account management, endpoint configuration, system updates, and basic network troubleshooting. * Assist ...

Lyons USD 405

IT Assistant

Lyons, KS

$15.50 - $21.25/hr

... help desk tickets for assistance and offer support by training individuals as well as troubleshoot software and hardware problems on various USD 405 equipment. 7. Perform PC, printers, scanner ...

Lyons Unified School District 405

IT Assistant

Lyons, KS · On-site

$15.50 - $21.25/hr

... help desk tickets for assistance and offer support by training individuals as well as troubleshoot software and hardware problems on various USD 405 equipment. 7. Perform PC, printers, scanner ...

Genesis Health Clubs

Front Desk Training Manager

Emporia, KS · On-site

$14.25 - $18.25/hr

Manages and oversees all clubs inventories * Assist General Manager with all front desk operations ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk Manager

Goddard, KS · On-site

$15 - $20/hr

Executes procedures as outlined by front desk and kids club manuals * Assist Club Manager with all ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

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Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are the most commonly searched types of Dell Help Desk jobs in Kansas? The most popular types of Dell Help Desk jobs in Kansas are:
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What cities in Kansas are hiring for Assistant Dell Help Desk jobs? Cities in Kansas with the most Assistant Dell Help Desk job openings:
Assistant Dell Help Desk jobs near you
IT Infrastructure Lead

IT Infrastructure Lead

COREFIRST BANK & TRUST

Topeka, KS • On-site

Full-time

Posted 9 days ago

Job description

Reports To: Director of Information Technology
Supervises: Help Desk and Desktop Administrator Staff
Department: Information Technology
Classification: Full-Time, Exempt
Hours: 8:00 am-5:00 pm, Monday through Friday; other days and hours as needed. Hours may fluctuate and exceed 40 hours in some weeks.
Location: Headquarters - 3035 SW Topeka Blvd. Topeka, KS 66611
Role:
The IT Infrastructure Lead is responsible for managing and maintaining the bank's IT infrastructure. This position provides technical leadership within the department, ensures outstanding customer service at the Help Desk, and supervises Help Desk and Desktop Administrator staff. Supervisory duties include setting schedules, assigning tasks, and ensuring those under their direction have adequate resources to complete their jobs.
Essential Functions & Responsibilities:
  • Provide technical leadership within the IT department
  • Administer Windows servers
  • Utilize VMWare technologies effectively
  • Ensure proper security and disaster recovery capabilities are maintained
  • Develop and execute backup and recovery plans
  • Oversee the maintenance of user profile security
  • Manage IT projects following the IT Project Management methodology to ensure they are completed on time and within budget
  • Provide desktop and Help Desk support as needed
  • Perform on-site and remote technical support
  • Maintain excellent communication with IT management on all tasks and projects
  • Create and maintain technical documentation
  • Provide emergency on-call support
  • Interface with software vendors to resolve issues
  • Solve problems independently
  • Conduct all actions consistent with quality customer service, friendliness, and the overall mission of the bank

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Experience:
Required Experience:
  • Five years of technical experience
  • Three years of experience with virtualization technologies, including VMWare
  • Experience with security applications such as antivirus, intrusion prevention systems, firewalls, vulnerability assessment tools, and event monitoring/correlation utilities
  • Two years of experience in administering and troubleshooting Microsoft Active Directory
  • Ability to provide on-call support

Preferred Experience:
  • Experience with Office 365
  • Experience with Webex Calling
  • Experience with Managed Service Providers (MSPs)
  • Experience in integration and cloud computing (specifically Microsoft Azure)

Education:
  • A Bachelor's degree is preferred
  • IT or IT Security certifications (e.g., CISSP, MCP) are preferred or must be obtained within three years of hire

Skills & Abilities:
  • Strong analytical and problem-solving skills
  • Excellent customer service skills and willingness to assist others
  • Ability to relate and empathize with others
  • Effective listening, oral, and written communication skills
  • Detail-oriented and goal-oriented
  • Initiative and self-starter
  • Proficient in Windows network setup, administration, maintenance, and upgrades
  • Proven networking, routing, and security aptitude.

Competencies:
Commitment to CoreFirst Values; Respect, Communication, Integrity, Initiative, and Accountability and demonstrated competencies in Customer Focus, Compliance, Ethics, Perseverance, and Time Management
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required, including the ability to lift up to fifty (50) pounds.
Travel:
Travel is primarily local during the business day, although some local evening and weekend travel may be expected.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.
Other:
  • Applicants must have a clean driving record and pass a drug screen and background checks
  • Internal applicants must meet the minimum requirements of their current job, notify their manager that they are applying for the position, and submit a resume via the employee portal

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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