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No Experience It Help Desk Jobs in Kansas (NOW HIRING)

CybertronIT

IT Help Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company! Cybertron provides World Class IT Services and Support to local ...

CybertronIT

IT Help Desk Tech

Wichita, KS

$30K - $40K/yr

Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so ...

MSM Technology LLC

Senior Help Desk Specialist

Lenexa, KS · On-site

$70K - $85K/yr

Senior Help Desk Specialist (IV) MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced ...

Navstar

Sr. Help Desk Specialist

Lenexa, KS · On-site

Minimum 6 years of experience supporting an IT Help Desk or IT Support Services environment ... Minimum 2 years of project management experience within an IT Service Desk or IT support services ...

New

Huyett

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization ... Experience working with computer hardware components and wiring systems (cable tracing, terminating ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

... or IT experience is a plus * Certifications such as A+, Google IT Support, or similar are helpful ... Variety in your day - no two problems are ever the same * Meaningful work helping employees stay ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

... or IT experience is a plus * Certifications such as A+, Google IT Support, or similar are helpful ... Variety in your day - no two problems are ever the same * Meaningful work helping employees stay ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

... or IT experience is a plus * Certifications such as A+, Google IT Support, or similar are helpful ... Variety in your day - no two problems are ever the same * Meaningful work helping employees stay ...

MSM Technology

Senior Help Desk Specialist

Lenexa, KS · On-site

MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience. They are seeking a Senior Help Desk Specialist to oversee the day-to-day operations of the ...

Huyett

Be Seen First

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization ... Experience working with computer hardware components and wiring systems (cable tracing, terminating ...

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No Experience It Help Desk information

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How much do no experience it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience it help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a No Experience IT Help Desk professional, and why are they important?

To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.

What are common challenges faced by entry-level IT Help Desk professionals with no prior experience, and how can they overcome them?

Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.

What is a No Experience IT Help Desk job?

A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.

Can I get an IT help desk job with no experience?

Entry-level IT help desk positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and strong communication skills are important for customer support roles.

What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?

AspectNo Experience It Help DeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelp desk, support tickets, remote or on-siteNetwork troubleshooting, on-site or remote
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure roles
Search & ComparisonOften searched by entry-level IT support seekersCompared for roles involving network troubleshooting

Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.

What are the most commonly searched types of It Help Desk jobs in Kansas? The most popular types of It Help Desk jobs in Kansas are:
What are popular job titles related to No Experience It Help Desk jobs in Kansas? For No Experience It Help Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching No Experience It Help Desk jobs in Kansas look for? The top searched job categories for No Experience It Help Desk jobs in Kansas are:
What cities in Kansas are hiring for No Experience It Help Desk jobs? Cities in Kansas with the most No Experience It Help Desk job openings:
No Experience It Help Desk jobs near you
Infographic showing various No Experience It Help Desk job openings in Kansas as of May 2026, with employment types broken down into 45% Full Time, 39% Part Time, and 16% Temporary. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $42,946 per year, or $20.6 per hour.
IT Help Desk Team Lead

IT Help Desk Team Lead

University of Kansas

Lawrence, KS

Other

Posted 6 days ago

University Of Kansas rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

106th of 528 rated colleges and universities

Job description

Training & Quality (60%)
  • Develop and maintain training programs and materials for student employees.
  • Evaluate training effectiveness and implement improvements based on feedback and observation.
  • Monitor support interactions to ensure adherence to policies, procedures, and service standards.
  • Coach student employees on technical troubleshooting and customer service skills.
  • Collaborate on training for new services, tools, and system changes.
Operations & Administration (35%)
  • Supervise student employment processes, including hiring, onboarding, coaching, and corrective action.
  • Manage student payroll, budget tracking, and related administrative records.
  • Monitor queues and staffing to meet service levels; provide direct support during high-volume periods.
  • Troubleshoot and resolve Tier I issues and escalated cases; document all work in the ticketing system.
Other Duties (5%)
  • Perform additional duties as assigned.
,The IT Help Desk Team Lead provides leadership for training strategy, service quality, and daily operations of the KU IT Help Desk. This role develops and delivers student employee training, monitors and improves service performance, and resolves escalated technical and customer service issues.
The position combines hands-on operational support with strategic oversight of training programs, documentation, and service delivery to ensure consistent, high-quality support across all channels. This role partners with the IT Help Desk Manager and Team Leads to identify and implement improvements that enhance training effectiveness and overall service outcomes.
KU is not able to provide H-1B sponsorship for this position.

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