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Desktop Support Manager Jobs in Kansas (NOW HIRING)

Nationmind

Desktop Support

Kansas City, KS · On-site

$25 - $30/hr

Updating ticket on IT service management tool with proper work notes. * Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

Syntricate Technologies

Desktop Support

Kansas City, KS · On-site

$19.50 - $24.75/hr

Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. * Provided all desktop, laptop, printer, and proprietary software ...

New

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

MCI

Desktop Support Technician

Wichita, KS · On-site

$20 - $25.50/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$20 - $25.50/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

Mass Markets

Desktop Support Technician

Wichita, KS · On-site

$20 - $25.50/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time * On-site support - participate in end-user support and problem management for all areas of the ...

Netpace

Desktop Support Tech I

Overland Park, KS · On-site

$19.25 - $24.25/hr

Desktop Support Tech I City/State: Overland Park KS Length: 13 weeks Shift Hours: 8 hours Start Date: ASAP Scheduled details: 8hr Days; Monday-Friday 0830-1700 Experience Required: 1-2 years related ...

Netpace

Desktop Support Tech I

Leawood, KS · On-site

$19.75 - $25/hr

Desktop Support Tech I City/State : Overland Park KS Length : 13 weeks Shift Hours : 8 hours Start Date : 9/21/2025 Start Date: ASAP Scheduled details: 8hr Days; Monday-Friday 0830-1700 Experience ...

Excell

Desktop Support Technician

Arkansas City, KS · On-site

$19.50 - $26/hr

Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is looking for a qualified Desktop Support Technician to ...

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See Kansas salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support manager in Kansas is $32.26, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Kansas? The most popular types of Desktop Support jobs in Kansas are:
What are popular job titles related to Desktop Support Manager jobs in Kansas? For Desktop Support Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Kansas look for? The top searched job categories for Desktop Support Manager jobs in Kansas are:
What cities in Kansas are hiring for Desktop Support Manager jobs? Cities in Kansas with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you

Desktop Support Engineer

Sybex Support Services

New Century, KS • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.

Responsibilities:

  • Provide desktop support to end-users, including troubleshooting hardware and software issues
  • Install, configure, and maintain computer systems and peripherals
  • Set up and troubleshoot network connectivity for desktops and laptops
  • Manage user accounts and permissions in Active Directory
  • Assist with software installations and upgrades
  • Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
  • Collaborate with team members to resolve complex technical issues
  • Document technical procedures and solutions for future reference

Qualifications:

- Proven experience as a Desktop Support Technician or similar role

- Strong knowledge of network administration, technical support, and IT support principles

- Proficiency in operating systems such as Windows, Linux, and Mac OS

- Familiarity with office productivity software (e.g.

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