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Desktop Support Manager Jobs in Kansas (NOW HIRING)

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support * Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc.) * Desktop Patching & Software Deployment Position: Desktop Support Engineer We are seeking an ...

Nationmind

Desktop Support

Kansas City, KS · On-site

$25 - $30/hr

Updating ticket on IT service management tool with proper work notes. * Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records remain accurate and up to date. * Support end users both remotely and on-site across the organization.

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records remain accurate and up to date. * Support end users both remotely and on-site across the organization.

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records remain accurate and up to date. * Support end users both remotely and on-site across the organization.

Netpace Inc

Desktop Support Tech I

Overland Park, KS · On-site

$20 - $25.50/hr

Netpace Inc is a company seeking a Desktop Support Tech I. The role involves providing technical support and assistance in troubleshooting and upgrading computer equipment, with a focus on customer ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records remain accurate and up to date. * Support end users both remotely and on-site across the organization.

HaysMed

Desktop Support I

Hays, KS

$18.75 - $23.75/hr

Provides support, through multiple channels with a primary focus on side-by-side support, installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.

HaysMed

Desktop Support I

Hays, KS · On-site

$74K - $114K/yr

Provides support, through multiple channels with a primary focus on side-by-side support, installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.

Ztek Consulting INC

Desktop Administrator

Kansas City, KS · On-site

$80K - $85K/yr

Must Have Technical/Functional Skills * 4-5 years of experience in desktop support managing laptops/desktops on Win7/10/11 operating systems. * Experience in Install/upgrade of windows 11 on Laptops ...

Edge Global

Desktop Administrator

Olathe, KS · On-site

$50K - $65K/mo

... of experience in desktop support managing laptops/desktops on Win7/10/11 operating systems ... Experience in Install/upgrade of windows 11 on Laptops and Desktops. Experience in resolving user ...

A3 Staffing Solutions

Be Seen First

Desktop Support Technician I - WWMH

Overland Park, KS · On-site

$18 - $20/hr

Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite technical support in an enterprise environment. The ideal candidate is experienced in troubleshooting ...

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Desktop Support Manager information

See Kansas salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for desktop support manager in Kansas is $32.26, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Kansas?

The most popular types of Desktop Support jobs in Kansas are:

What are popular job titles related to Desktop Support Manager jobs in Kansas?

For Desktop Support Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Kansas look for?

The top searched job categories for Desktop Support Manager jobs in Kansas are:

What cities in Kansas are hiring for Desktop Support Manager jobs?

Cities in Kansas with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $67,102 per year, or $32.3 per hour.

Desktop support

TekCommands Inc

Riverton, KS • On-site

$15.50 - $19.75/hr

Contractor

Re-posted 17 days ago

Job description

Top 3 Required Skills

  1. Desktop Support

  2. Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc.)

  3. Desktop Patching & Software Deployment

 Position: Desktop Support Engineer

We are seeking an experienced Desktop Support Engineer with 8–10 years of experience providing enterprise desktop support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing endpoint devices, deploying software and patches, and ensuring a secure and reliable desktop environment.

Key Responsibilities

  • Provide advanced desktop support for hardware, software, and operating system issues.

  • Troubleshoot and resolve desktop incidents both onsite and remotely.

  • Deploy software, patches, and configuration updates using endpoint management tools.

  • Create and maintain standard desktop images and configurations.

  • Monitor endpoint health and resolve recurring issues through root cause analysis.

  • Manage workstation lifecycle, asset inventory, and software licensing.

  • Apply endpoint security controls and support vulnerability remediation.

  • Collaborate with Service Desk, Network, and Application teams.

  • Maintain technical documentation and knowledge articles.

  • Identify opportunities for desktop automation and process improvements.

Required Skills

  • Enterprise Desktop Support

  • Windows Desktop Administration

  • Endpoint Management (SCCM/MECM, Microsoft Intune, Workspace ONE, Jamf, etc.)

  • Software Deployment & Desktop Patching

  • Hardware & Software Troubleshooting

  • OS Imaging & Configuration

  • Active Directory & User Profile Management

  • Endpoint Security

  • Asset Management

  • Basic PowerShell or scripting

  • Excellent communication and customer support skills

Qualifications

  • Bachelor's degree or equivalent experience.

  • 8–10 years of enterprise desktop support experience.

  • Strong experience with endpoint management, software deployment, and patch management.

  • Knowledge of desktop security, compliance, and endpoint protection.

  • Experience supporting users in onsite enterprise environments.

  • Strong problem-solving, documentation, and communication skills.