Topeka, KS (Mostly Remote - Must Live Within Commuting Distance) Job Type: Contract-to-Hire ... We are seeking an IT Portfolio Analyst to support enterprise IT portfolio planning, governance ...
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Topeka, KS (Mostly Remote - Must Live Within Commuting Distance) Job Type: Contract-to-Hire ... We are seeking an IT Portfolio Analyst to support enterprise IT portfolio planning, governance ...
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Help Desk Specialist IV
Lenexa, KS · Remote
... supporting enterprise IT environments, remote users, and ITIL-aligned service management operations ... * 2+ years of experience supporting IT service management or operational leadership functions.
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Help Desk Specialist IV
Lenexa, KS · Remote
... supporting enterprise IT environments, remote users, and ITIL-aligned service management operations ... * 2+ years of experience supporting IT service management or operational leadership functions.
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Take advantage of 24/7/365 Operations and IT support, ensuring seamless workflow and minimal ... Benefits: * 100% remote work flexibility, allowing you to work anywhere in the US * Stock ...
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Take advantage of 24/7/365 Operations and IT support, ensuring seamless workflow and minimal ... Benefits: * 100% remote work flexibility, allowing you to work anywhere in the US * Stock ...
Senior IT Compliance Analyst
Leawood, KS · On-site +1
Remote candidate within the United States will be considered. HOW YOU'LL SPEND YOUR TIME ... Provide support during acquisitions and all other IT compliance initiatives as needed. WHAT YOU'LL ...
Senior IT Compliance Analyst
Leawood, KS · On-site +1
Remote candidate within the United States will be considered. HOW YOU'LL SPEND YOUR TIME ... Provide support during acquisitions and all other IT compliance initiatives as needed. WHAT YOU'LL ...
... level products to its clients, leveraging the latest in industry technology. Westwood has a highly ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
... level products to its clients, leveraging the latest in industry technology. Westwood has a highly ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Senior Remote Sensing Technician
Overland Park, KS · On-site +1
... level products to its clients, leveraging the latest in industry technology. Westwood has a highly ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Senior Remote Sensing Technician
Overland Park, KS · On-site +1
... level products to its clients, leveraging the latest in industry technology. Westwood has a highly ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Lead IT Specialist (Systems Analysis/Application Software)
Overland Park, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Overland Park, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Topeka, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Topeka, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Topeka, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Topeka, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Wichita, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Wichita, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Overland Park, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Overland Park, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Wichita, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
Lead IT Specialist (Systems Analysis/Application Software)
Wichita, KS · On-site +1
$125K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... You must have one year of specialized experience at a level of difficulty and responsibility ...
CSR Entry Level WFH Customer Service
Manhattan, KS · On-site +1
$14.25 - $19.25/hr
Remote - Level Up Your Career! Location: 100% Remote Requirements • Responsibilities • Rewards ... Support and assist clients while delivering exceptional customer service * Use virtual ...
CSR Entry Level WFH Customer Service
Manhattan, KS · On-site +1
$14.25 - $19.25/hr
Remote - Level Up Your Career! Location: 100% Remote Requirements • Responsibilities • Rewards ... Support and assist clients while delivering exceptional customer service * Use virtual ...
IT Product Manager
Olathe, KS · On-site +1
$104K - $161K/yr
As the IT Product Manager, you will play a crucial role in shaping and enhancing our HR technology ... Provide functional and technical expertise to the team, offering guidance and support. * Ensure ...
IT Product Manager
Olathe, KS · On-site +1
$104K - $161K/yr
As the IT Product Manager, you will play a crucial role in shaping and enhancing our HR technology ... Provide functional and technical expertise to the team, offering guidance and support. * Ensure ...
Mid-Level Information Systems Project Manager
Wichita, KS · On-site +1
$88K - $135K/yr
... Boeing Company, supporting Spirit's Commercial Business Units ("Spirit Commercial"). Spirit ... Strong business acumen in addition to information technology knowledge. * Minimal travel, mainly ...
Mid-Level Information Systems Project Manager
Wichita, KS · On-site +1
$88K - $135K/yr
... Boeing Company, supporting Spirit's Commercial Business Units ("Spirit Commercial"). Spirit ... Strong business acumen in addition to information technology knowledge. * Minimal travel, mainly ...
Product Training Analyst
Lenexa, KS · On-site +1
Works independently using comprehensive understanding of remote deposit capture software ... Associates/Tech Cert plus 2 years of experiencein Tech Support or customer service. Experience ...
Product Training Analyst
Lenexa, KS · On-site +1
Works independently using comprehensive understanding of remote deposit capture software ... Associates/Tech Cert plus 2 years of experiencein Tech Support or customer service. Experience ...
... level I or II depending on the qualifications of the selected candidate. This position supports ... Collaborate with business clients and IT colleagues to deliver technology solutions. * Configure ...
... level I or II depending on the qualifications of the selected candidate. This position supports ... Collaborate with business clients and IT colleagues to deliver technology solutions. * Configure ...
Sr. Advisor, Financial Systems
Eastborough, KS · On-site +1
Partners with Finance, Business Units and Enterprise IT (EIT) to analyze and recommend effective ... Provides end-user support (Level 2) for the financial systems. Manages and resolves incoming ...
Sr. Advisor, Financial Systems
Eastborough, KS · On-site +1
Partners with Finance, Business Units and Enterprise IT (EIT) to analyze and recommend effective ... Provides end-user support (Level 2) for the financial systems. Manages and resolves incoming ...
... level I or II depending on the qualifications of the selected candidate. This position supports ... Collaborate with business clients and IT colleagues to deliver technology solutions. * Configure ...
... level I or II depending on the qualifications of the selected candidate. This position supports ... Collaborate with business clients and IT colleagues to deliver technology solutions. * Configure ...
Minimum of 2 years in IT support position or related experience in information systems and ... level in the work environment is usually moderate. 5. Although most work is performed inside ...
Minimum of 2 years in IT support position or related experience in information systems and ... level in the work environment is usually moderate. 5. Although most work is performed inside ...
Remote Level 2 It Support information
What are the key skills and qualifications needed to thrive as a Remote Level 2 IT Support specialist, and why are they important?
To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.
What are some common challenges faced by Remote Level 2 IT Support professionals, and how can they effectively address them?
Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.
What are Remote Level 2 IT Support roles?
Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.
What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?
| Aspect | Remote Level 2 It Support | Remote Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+; Microsoft Certified | CompTIA A+; Basic certifications |
| Work Environment | Technical support, troubleshooting complex issues | Customer support, basic troubleshooting |
| Employer Usage | IT departments, managed service providers | Help desk services, IT support companies |
| Search Intent | Technical problem-solving, advanced support | Basic support, customer service |
Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.
What are the most commonly searched types of Level 2 It Support jobs in Kansas? The most popular types of Level 2 It Support jobs in Kansas are:
What are popular job titles related to Remote Level 2 It Support jobs in Kansas? For Remote Level 2 It Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Level 2 It Support jobs in Kansas look for? The top searched job categories for Remote Level 2 It Support jobs in Kansas are:
What cities in Kansas are hiring for Remote Level 2 It Support jobs? Cities in Kansas with the most Remote Level 2 It Support job openings:
IT Portfolio Analyst (IT Analysis Generalist Project Portfolio)
Topeka, KS • Remote
Full-time, Contractor
Posted 7 days ago
New
Job description
IT Portfolio Analyst
Location: Topeka, KS (Mostly Remote – Must Live Within Commuting Distance)
Job Type: Contract-to-Hire
Schedule: Full-Time
Work Authorization: U.S. Citizens Only
Job Type: Contract-to-Hire
Schedule: Full-Time
Work Authorization: U.S. Citizens Only
No C2C, third-party vendors, or subcontracting arrangements. W2 candidates only.
We are seeking an IT Portfolio Analyst to support enterprise IT portfolio planning, governance, reporting, and optimization efforts within a large public-sector technology organization. This role is ideal for someone with PMO, portfolio management, project governance, or IT analytics experience who enjoys turning data into actionable insights and helping leadership make strategic investment decisions.
The IT Portfolio Analyst will work closely with portfolio leadership, project managers, business analysts, and technology teams to monitor portfolio health, evaluate project proposals, analyze resource capacity, and deliver reporting that supports executive decision-making.
Key Responsibilities
• Analyze project proposals for strategic alignment, business value, resource impact, and ROI
• Support project intake, portfolio planning, prioritization, and governance processes
• Track portfolio performance, budget status, schedule adherence, and risk exposure
• Develop and maintain portfolio dashboards, KPIs, scorecards, and executive reporting
• Perform resource capacity planning and utilization analysis across multiple projects
• Conduct cost-benefit analysis and scenario modeling to support portfolio decisions
• Identify project dependencies, risks, conflicts, and bottlenecks
• Prepare executive-level presentations, reports, and data visualizations
• Document portfolio review decisions, action items, and governance outcomes
• Maintain portfolio management tools, standards, templates, and documentation
• Support continuous improvement initiatives related to portfolio management processes and methodologies
Required Qualifications
• Bachelor's degree and 3+ years of IT project, PMO, portfolio management, or related experience
OR
• 5+ years of relevant IT project or portfolio management experience
• Strong Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
• Experience creating dashboards and reports for leadership teams
• Knowledge of Agile, Waterfall, and project management best practices
• Ability to analyze budgets, forecasts, resource utilization, and project performance metrics
• Strong written and verbal communication skills
• Ability to work effectively with executives, project managers, business stakeholders, and technical teams
Preferred Qualifications
• Experience with Power BI, Tableau, or similar reporting and visualization platforms
• PMO or portfolio management experience
• Experience supporting project governance and portfolio review processes
• Knowledge of budgeting, variance analysis, ROI, NPV, and investment decision models
• Experience with portfolio management tools such as Planview, Clarity PPM, ServiceNow ITBM, Smartsheet, or Microsoft Project Online
• CAPM, PMP, PMI-PBA, or related certifications
Key Skills
Portfolio Management • PMO • Portfolio Reporting • Executive Dashboards • Resource Planning • Capacity Planning • Governance • Project Prioritization • Risk Management • Business Analysis • Power BI • Tableau • Excel • KPI Reporting • Budget Analysis • Strategic Planning • Data Analysis • Stakeholder Management
Important Requirements
• Must be a U.S. Citizen
• Must reside within commuting distance of Topeka, Kansas
• This is a contract-to-hire opportunity
• Primarily remote work environment with occasional onsite requirements