Previous management experience of 1st and 2nd level desktop / network support team preferred. * Solid record of success in managing customer satisfaction in an IT Services environment that includes ...
Quick apply
Previous management experience of 1st and 2nd level desktop / network support team preferred. * Solid record of success in managing customer satisfaction in an IT Services environment that includes ...
Beyond the help desk, this position manages assigned operational IT projects from start to finish ... Proven working experience providing help desk or desktop support, including the ability to resolve ...
Beyond the help desk, this position manages assigned operational IT projects from start to finish ... Proven working experience providing help desk or desktop support, including the ability to resolve ...
Beyond the help desk, this position manages assigned operational IT projects from start to finish ... Proven working experience providing help desk or desktop support, including the ability to resolve ...
Beyond the help desk, this position manages assigned operational IT projects from start to finish ... Proven working experience providing help desk or desktop support, including the ability to resolve ...
Bachelor's degree in computer science or business and 4+ years of experience in a Desktop Support ... Effective time management, communication, and customer service skills. Preferred Experience ...
Bachelor's degree in computer science or business and 4+ years of experience in a Desktop Support ... Effective time management, communication, and customer service skills. Preferred Experience ...
Service Manager
Smith Center, KS · On-site
May assist the Corporate Aftermarket Manager and Corporate Customer Support Manager in developing ... Ability to use standard desktop load applications such as Microsoft Office and internet functions
Service Manager
Smith Center, KS · On-site
May assist the Corporate Aftermarket Manager and Corporate Customer Support Manager in developing ... Ability to use standard desktop load applications such as Microsoft Office and internet functions
Workstation Support Technician
Wichita, KS · On-site
$25 - $31/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... G., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. * Prior customer ...
Workstation Support Technician
Wichita, KS · On-site
$25 - $31/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... G., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. * Prior customer ...
Workstation Support Technician
Topeka, KS · On-site
$22 - $25.90/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... G., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. * Prior customer ...
Workstation Support Technician
Topeka, KS · On-site
$22 - $25.90/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... G., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. * Prior customer ...
Be Seen First
Workstation Support Technician
Topeka, KS · On-site
$22 - $25.90/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Quick apply
Be Seen First
Workstation Support Technician
Topeka, KS · On-site
$22 - $25.90/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Workstation Support Technician
Topeka, KS · On-site
$26.50/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Workstation Support Technician
Topeka, KS · On-site
$26.50/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
IT Onsite Technician
Hesston, KS · On-site
$46K - $52K/yr
Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking ... Communicate effectively with clients, teams, and management * Support project rollouts and ...
IT Onsite Technician
Hesston, KS · On-site
$46K - $52K/yr
Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking ... Communicate effectively with clients, teams, and management * Support project rollouts and ...
IT Onsite Technician
Hesston, KS · On-site
$50K - $54K/yr
Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking ... Communicate effectively with clients, teams, and management * Support project rollouts and ...
IT Onsite Technician
Hesston, KS · On-site
$50K - $54K/yr
Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking ... Communicate effectively with clients, teams, and management * Support project rollouts and ...
Workstation Support Technician
Wichita, KS · On-site
$21.25 - $29/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
New
Workstation Support Technician
Wichita, KS · On-site
$21.25 - $29/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
New
IT Onsite Technician
Beloit, KS · On-site
$50K - $54K/yr
Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking ... Communicate effectively with clients, teams, and management * Support project rollouts and ...
IT Onsite Technician
Beloit, KS · On-site
$50K - $54K/yr
Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking ... Communicate effectively with clients, teams, and management * Support project rollouts and ...
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Workstation Support Technician
Topeka, KS · On-site
$31.72/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Workstation Support Technician
Topeka, KS · On-site
$31.72/hr
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...
Direct Support Supervisor
Pittsburg, KS · On-site
As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...
Direct Support Supervisor
Pittsburg, KS · On-site
As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...
RDC Office Support Supervisor
$58K - $76K/yr
Work with management to ensure all safety training, documentation and postings are completed and ... Support order management, records management and develop budgets. * Maintain SOX key warehouse ...
RDC Office Support Supervisor
$58K - $76K/yr
Work with management to ensure all safety training, documentation and postings are completed and ... Support order management, records management and develop budgets. * Maintain SOX key warehouse ...
Client Support Desk Analyst
Topeka, KS · On-site
$60K - $75K/yr
... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... This role does not focus on desktop support, hardware repair, password resets, or general ...
New
Quick apply
Client Support Desk Analyst
Topeka, KS · On-site
$60K - $75K/yr
... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... This role does not focus on desktop support, hardware repair, password resets, or general ...
New
Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...
Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...
Desktop Support Manager information
See Kansas salary details
$13.29 - $16.98
4% of jobs
$16.98 - $20.66
17% of jobs
$21.43 is the 25th percentile. Wages below this are outliers.
$20.66 - $24.34
19% of jobs
The median wage is $27.03 / hr.
$24.34 - $28.03
14% of jobs
$28.03 - $31.71
6% of jobs
$31.71 - $35.39
3% of jobs
$35.39 - $39.08
9% of jobs
$40.46 is the 75th percentile. Wages above this are outliers.
$39.08 - $42.76
6% of jobs
$42.76 - $46.44
7% of jobs
$46.44 - $50.13
7% of jobs
$50.13 - $53.81
6% of jobs
$13
$32
$53
How much do desktop support manager jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for desktop support manager in Kansas is $32.26, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.
What is the difference between Desktop Support Manager vs Help Desk Supervisor?
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
What are some typical challenges faced by a desktop support manager and how can they be addressed?
Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.
What does a desktop support manager do?
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?
To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.
Is desktop support a good entry level job?
Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.
What does a desktop support manager do?
A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Kansas? The most popular types of Desktop Support jobs in Kansas are:
What are popular job titles related to Desktop Support Manager jobs in Kansas? For Desktop Support Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Kansas look for? The top searched job categories for Desktop Support Manager jobs in Kansas are:
What cities in Kansas are hiring for Desktop Support Manager jobs? Cities in Kansas with the most Desktop Support Manager job openings:
Contractor
Re-posted 21 days ago
Job description
Role : IT Field service
location : Wichita Kansas
Contract Position
location : Wichita Kansas
Contract Position
- Strong background of proven success in IT field services required.
- Previous management experience of 1st and 2nd level desktop / network support team preferred.
- Solid record of success in managing customer satisfaction in an IT Services environment that includes end user desktop support
- Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
About Smart Folks
Sourced by ZipRecruiter
Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
McKinney, TX, US
Year founded
2011