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Entry Level It Help Desk Jobs in Kansas (NOW HIRING)

IdeaTek

IT Desktop Support Analyst - Entry Level

Wichita, KS · On-site

$20.75 - $28/hr

A minimum of 1 year IT support experience This includes hands on experience such as home labs, personal tech projects, internships, or help desk work. * Excellent interpersonal and communication ...

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E Logic

IT Support Specialist

Fort Riley, KS · On-site

$60 - $80/hr

... IT systems, providing hands-on IT, automation, workstation, and communication support to keep the ... Customer & Help Desk Support Respond to user questions; document and track reported issues in a ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

... Technology, and Business teams to exchange information and support team goals * Perform other ... Volunteer opportunities to help you give back to your communities Some of our associates' favorite ...

Vets Hired

PC Support Technician

Leavenworth, KS

The technician also handles service tickets, workstation imaging, user support, IT asset management, upgrades, and cybersecurity compliance. Key Responsibilities * Provide help desk and desktop ...

Poet

IT Service Specialist Intern - Summer 2027

Wichita, KS

$13.50 - $18/hr

Manage internal requests for IT support issues or enhancements by prioritizing issues, communicating status to affected parties, and updating Help Desk trouble tickets in accordance with department ...

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Entry Level It Help Desk information

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How much do entry level it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Kansas?

The most popular types of It Help Desk jobs in Kansas are:

What are popular job titles related to Entry Level It Help Desk jobs in Kansas?

For Entry Level It Help Desk jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Kansas look for?

The top searched job categories for Entry Level It Help Desk jobs in Kansas are:

What cities in Kansas are hiring for Entry Level It Help Desk jobs?

Cities in Kansas with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

IT Desktop Support Analyst - Entry Level

IdeaTek

Wichita, KS • On-site

$20.75 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Job Type
Full-time
Description
Are you a tech-minded problem solver ready to launch your IT career? Do you enjoy helping others and tackling support challenges head-on? IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This position will be the first point of contact for Tier I support - managing tickets, assisting users, and learning on the job. This is a great role for someone early in their IT career-especially if you're transitioning from another field, have tech spunk, and want to get your foot in the door.
If you're reliable, calm under pressure, and excited about technology-we want to hear from you.
A Day in the Life
You'll start your day by reviewing the internal IT ticket queue, prioritizing requests, and onboarding any new hires. You'll be the front line for fast, friendly internal tech support. You might work on a side project to clean up process documentation or shadow a teammate on deeper technical problems. Every day is a chance to grow.
What You'll Do
Key responsibilities include:
  • Provide friendly, fast Tier I support via the internal IT ticket queue - troubleshooting hardware and software issues.
  • Review, prioritize, and resolve tickets, escalating appropriately when needed.
  • Manage new hire onboarding - from account setup, access permissions, to workstation preparation.
  • Create and maintain user accounts, permissions, and access controls in accordance with company policies
  • Set up, configure, and support systems, software applications, and routine upgrades
  • Document and update standard operating procedures to ensure consistency and scalability
  • Assist with hardware, software, and infrastructure changes across the organization
  • Collaborate with team members and internal customers while supporting IT process improvements and small projects

What Will Help You Stand Out
Preferred Qualifications:
  • College degree in IT, computer science, or related coursework
  • Ability to calmly listen and resolve internal IT issues for our employees
  • Positive mindset with a sense of urgency and follow-through
  • Interest in networking, systems, or security concepts

Desired Attributes
Beyond the qualifications, these attributes are what make someone a great fit for our team:
  • Empathetic, helpful, and great with people-even when they're frustrated
  • Enjoys solving problems and learning new technologies
  • Detail-oriented with a sense of urgency and follow-through
  • Proactive and self-motivated with a desire to contribute
  • Strong sense of ownership-takes initiative and sees tasks through to the end

Why Join IdeaTek?
IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities.
We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.
A few of the key ways we strive to make employees feel valued include:
  • Competitive pay + bonus potential
  • Medical, dental, vision, life, and 401k with match
  • Free coaching/counseling for employees & families
  • Free internet service (if available in your area) or internet reimbursement
  • Tuition reimbursement for personal and professional growth
  • Community engagement opportunities
  • Culture that values results, effort, and integrity

Our Core Values
  • We are Trustworthy - We build confidence through transparency, follow-through, and dependability.
  • We count on Big Thinkers - We don't just imagine the future-we create it with bold, actionable ideas.
  • We have a Resilient Spirit - We embrace challenges, bounce back from setbacks, and keep striving for more.
  • We stand on Belief - We believe everyone deserves access to technology that helps them learn, grow, and thrive.
  • We foster Connectedness - Our work goes beyond broadband-we build real connections within our team and our communities.
  • We drive Innovation - We're always looking for ways to improve and redefine what's possible.

Ready to Apply?
If you're excited to join a team that supports real people, builds meaningful technology, and solves problems that matter-apply today!
Requirements
What We're Looking For
To be considered for this role, you'll need the following required qualifications:
  • A minimum of 1 year IT support experience This includes hands on experience such as home labs, personal tech projects, internships, or help desk work.
  • Excellent interpersonal and communication skills-calm, clear, and customer-first
  • Strong problem-solving abilities and the drive to take initiative
  • Comfortable navigating systems and tools with a curiosity to learn more

Apply