Service Desk Technician
Olathe, KS · On-site
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Service Desk Technician
Olathe, KS · On-site
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Service Desk Technician
Olathe, KS · On-site
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Service Desk Technician
Olathe, KS · On-site
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Quick apply
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Help Desk Technician
Kansas City, KS · On-site
$19.25 - $26/hr
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. Secondary responsibility is assisting ...
Help Desk Technician
Kansas City, KS · On-site
$19.25 - $26/hr
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. Secondary responsibility is assisting ...
Service Desk Tech I
Kansas City, KS · On-site
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. * Secondary responsibility is assisting ...
Service Desk Tech I
Kansas City, KS · On-site
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. * Secondary responsibility is assisting ...
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. * Secondary responsibility is assisting ...
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. * Secondary responsibility is assisting ...
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. * Secondary responsibility is assisting ...
Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. * Secondary responsibility is assisting ...
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. * Open and/or close work orders (via IT Service Desk software) on each ...
POOL: Student Hourly - Entry Level IT Technician
Lawrence, KS · On-site
$20.25 - $27.75/hr
Respond to Help Desk support requests received by phone, email, chat, and walk-in support, ensuring timely and effective service. * Create, update, and document service tickets with detailed notes ...
POOL: Student Hourly - Entry Level IT Technician
Lawrence, KS · On-site
$20.25 - $27.75/hr
Respond to Help Desk support requests received by phone, email, chat, and walk-in support, ensuring timely and effective service. * Create, update, and document service tickets with detailed notes ...
Volunteer
Madison, KS · On-site
Pull up a chair or walk around the room during activities and chat * Assist with classroom ... Relocate the student to another desk (away from other students) if the inappropriate behavior ...
Volunteer
Madison, KS · On-site
Pull up a chair or walk around the room during activities and chat * Assist with classroom ... Relocate the student to another desk (away from other students) if the inappropriate behavior ...
Volunteer
Sabetha, KS · On-site
Pull up a chair or walk around the room during activities and chat * Assist with classroom ... Relocate the student to another desk (away from other students) if the inappropriate behavior ...
Volunteer
Sabetha, KS · On-site
Pull up a chair or walk around the room during activities and chat * Assist with classroom ... Relocate the student to another desk (away from other students) if the inappropriate behavior ...
CUSTOMER SERVICE TECHNICIAN - 2nd Shift
Hutchinson, KS · On-site
$18 - $20/hr
Fast-paced office setting with frequent interaction via phone, email, and chat * Primarily sedentary role; approximately 80-90% of work performed at a desk or computer workstation * Extended periods ...
CUSTOMER SERVICE TECHNICIAN - 2nd Shift
Hutchinson, KS · On-site
$18 - $20/hr
Fast-paced office setting with frequent interaction via phone, email, and chat * Primarily sedentary role; approximately 80-90% of work performed at a desk or computer workstation * Extended periods ...
CUSTOMER SERVICE TECHNICIAN - 3rd Shift
Hutchinson, KS · On-site
$18 - $20/hr
Fast-paced office setting with frequent interaction via phone, email, and chat * Primarily sedentary role; approximately 80-90% of work performed at a desk or computer workstation * Extended periods ...
CUSTOMER SERVICE TECHNICIAN - 3rd Shift
Hutchinson, KS · On-site
$18 - $20/hr
Fast-paced office setting with frequent interaction via phone, email, and chat * Primarily sedentary role; approximately 80-90% of work performed at a desk or computer workstation * Extended periods ...
Technical Support Specialist-Bilingual French
Leawood, KS · On-site
$17 - $20/hr
Overview Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to ...
Technical Support Specialist-Bilingual French
Leawood, KS · On-site
$17 - $20/hr
Overview Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to ...
... Chat support to customers * Customer-centric with a focus on delivering exceptional service. * Ability to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on ...
New
... Chat support to customers * Customer-centric with a focus on delivering exceptional service. * Ability to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on ...
New
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Be prompt to respond to members within the expected time frames for chat, digital banking messages ... Adhere to the clean desk policy to secure member information and follow opening and closing ...
Chat Desk information
See Kansas salary details
$11.36 - $13.08
2% of jobs
$13.08 - $14.79
6% of jobs
$14.79 - $16.51
12% of jobs
$16.99 is the 25th percentile. Wages below this are outliers.
$16.51 - $18.22
17% of jobs
The median wage is $19.59 / hr.
$18.22 - $19.94
16% of jobs
$19.94 - $21.65
16% of jobs
$22.51 is the 75th percentile. Wages above this are outliers.
$21.65 - $23.37
12% of jobs
$23.37 - $25.08
7% of jobs
$25.08 - $26.80
6% of jobs
$26.80 - $28.51
3% of jobs
$28.51 - $30.23
2% of jobs
$11
$20
$30
How much do chat desk jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for chat desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.
What is a chat desk?
A Chat Desk job involves assisting customers through live chat by answering questions, resolving issues, and providing information about products or services. Chat Desk agents typically handle multiple conversations simultaneously, ensuring prompt and efficient responses. Strong communication skills, fast typing, and problem-solving abilities are essential for success in this role.
What does a chat desk do?
A typical day for a Chat Desk agent involves handling multiple customer chats simultaneously, troubleshooting issues, and delivering prompt, accurate responses through online messaging platforms. You’ll be expected to follow established scripts and guidelines while personalizing your approach to ensure customer needs are met. The work is usually fast-paced, and you may collaborate closely with supervisors or technical teams to resolve complex cases. Regular feedback, training sessions, and opportunities for skill development are common aspects of this environment, helping agents stay updated and grow in their careers.
What are the key skills and qualifications needed to thrive in the chat desk position, and why are they important?
To thrive as a Chat Desk agent, you need strong customer service skills, rapid typing abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with chat support platforms, ticketing systems, and CRM software is often required, and some employers may prefer candidates with basic IT support certifications. Excellent written communication, empathy, and problem-solving skills set top performers apart in this role. These abilities are essential for efficiently addressing customer inquiries, ensuring high satisfaction, and maintaining a positive company reputation.
What are popular job titles related to Chat Desk jobs in Kansas?
For Chat Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Chat Desk jobs in Kansas look for?
The top searched job categories for Chat Desk jobs in Kansas are:
Job description
Advantage Tech is looking for a Service Desk person for our Olathe, KS client. You will be helping out with computer replacements.
Job Description
General Responsibilities:
Provides proactive, high level of customer service to employees on a variety of technical and support issues including or involving the following but not limited to: company-provided computer systems, operating systems, LAN/WAN, printers and application software. Respond to employee inquiries, runs diagnostic programs, installs hardware and software, isolates problems and determines/implements a solution.
Essential Roles and Responsibilities:
- Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance.
- Open and/or close work orders (via IT Service Desk software) on each call received.
- Escalate problems and requests as necessary to ensure positive resolution.
- Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support.
- Create, modify and/or delete user accounts per Terracon policy and update appropriate documentation (e.g. account termination spreadsheet).
- Guide end users through troubleshooting procedures to restore technical service
- Re-image workstations and laptops (using current image software) when required.
- Accurately document user issues and troubleshooting steps, test results and resolution information within incidents and service requests
- Maintain an increasing level of proficiency in hardware, software, networking and other technologies supported by the IT Dept.
- Participate in company technology projects as needed.
- Maintain an accurate, timely record of hours spent on Work Orders and projects in time and accounting systems.
- Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
- Be responsible for maintaining quality standards on all projects.
Requirements:
- High school diploma or equivalent.
- Up to 1-year help desk related experience.
- Associate’s degree in Information Systems or related field preferred.
- Experience with Microsoft operating systems at the level used in the corporation as well as desktop and laptop hardware.
- Experience with Microsoft Office 365 at the level used in the corporation.
- Experience with Microsoft Teams.
- Experience with Microsoft Exchange.
- Knowledge of Client PC connectivity, e.g., Ethernet, TCP/IP, LAN/WAN, and VPN
- Knowledge and understanding of Active Directory at the level used in the corporation.
- Knowledge and understanding of mobile devices, e.g., iOS, Android phones, and tablets.
- Valid driver’s license with acceptable violation history.
Preferred Certification:
- A+ certification
About Advantage Tech
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Overland Park, KS, US
Year founded
1997