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Remote It Help Desk Jobs in Kansas (NOW HIRING)

Ascend Learning

Senior Security Engineer

Leawood, KS · On-site +1

$111K - $152K/yr

We're always looking for talented, passionate professionals to join us in our mission to help ... IT security needs. WHERE YOU'LL WORK This position offers the flexibility of remote work in the ...

NinjaOne

Enterprise Solutions Engineer, Channel

Kansas, KS · On-site +1

$94K - $117K/yr

Help shape the future of the Enterprise SE function as a founding member of the team, contributing ... IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access ...

NinjaOne

Technical Writer

Kansas, KS · On-site +1

... IT management software, including endpoint management platforms, security integrations, or remote ... We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life ...

Adacel Systems, Inc.

Remote Pilot Operator

Wichita, KS · On-site +1

... information into appropriate ATC terminology. Qualifications: Required: • High School Diploma or ... technology tools including tablets, notebooks, applications, etc. Other Qualifications: • Ability ...

NinjaOne

Enterprise Solutions Engineer

Kansas, KS · On-site +1

$94K - $117K/yr

Help shape the future of the Enterprise SE function as a founding member of the team, contributing ... IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access ...

Stem Xpert

SAP SuccesssFactors

Wichita, KS · Remote

$59.75 - $77.75/hr

The company is primarily focused on information technology, engineering, healthcare, financial ... Remote with 25% travel. Qualifications 1. Hands-on experience with Successions planning ...

Cayenta

... IT transformation for utility clients. The successful candidate will act as a conduit between ... help ensure product success and maintain our position within the market. What we are looking for:

S&S's Customer Information Systems

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Define and understand client business requirements; interpret and apply the information within the ...

NinjaOne

C++ Staff Software Engineer

Kansas, KS · On-site +1

... IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access ... We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life ...

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All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Kansas

Remote It Help Desk information

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How much do remote it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote it help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Kansas?

The most popular types of It Help Desk jobs in Kansas are:

What are popular job titles related to Remote It Help Desk jobs in Kansas?

For Remote It Help Desk jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Kansas look for?

The top searched job categories for Remote It Help Desk jobs in Kansas are:

What cities in Kansas are hiring for Remote It Help Desk jobs?

Cities in Kansas with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Kansas as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

Sales Development Manager

IT Solutions Consulting LLC

Baldwin, KS • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Manage and supervise a team of Inside Sales Account Executives responsible for generating quality leads through multiple outbound channels.

  • Provide leadership, coaching, and performance management to ensure the team meets and exceeds top of funnel creation targets.

  • Monitor, measure, and analyze team KPI performance metrics to identify trends, evaluate effectiveness, and drive continuous improvement.

Job description

Description
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary: The Inside Sales Account Executive Manager (Sales Development Manager) is responsible for leading and supervising a high-performing team of Inside Sales Account Executives focused on generating qualified leads through multiple outbound channels. This role plays a critical part in driving revenue growth by filling the top of the funnel, enhancing customer satisfaction, and ensuring long-term client retention.
Requirements
Responsibilities:
  • Manage and supervise a team of Inside Sales Account Executives responsible for generating quality leads through multiple outbound channels.
  • Provide leadership and guidance to obtain prospects that fit the ideal client profile (ICP).
  • Provide strategic coaching and performance management to ensure the team meets and exceeds top of funnel creation targets.
  • Assign coverage, train and coach team members with assistance of Team Leaders, and allocate resources to ensure top of funnel metrics that drive the GTM strategy are met.
  • Collaborate with GTM leaders to implement effective top of funnel strategies to drive revenue growth and expand customer base.
  • Develop and implement ongoing training programs that enhance the skills and knowledge of Inside Sales Account Executives.
  • Recruit, hire, and manage all Inside Sales Account Executives and oversee activities to ensure team's efforts align with the Company's growth goals.
  • Establish and maintain an operational cadence for performance management, team meetings, coaching sessions, role-play exercises, and one-on-one discussions.
  • Monitor, measure, and analyze team KPI performance metrics to identify trends, evaluate effectiveness, and drive continuous improvement
  • Leverage sales engagement platforms, CRM tools (HubSpot, Nooks, ZoomInfo, LinkedIn, Sales Navigator), and other prospecting technologies to maximize lead generation and pipeline development efforts
  • Represent the team at onsite go-to-market leadership meetings or AE QBRs as needed, contributing insights, aligning priorities, and supporting cross-functional strategic initiatives
  • Develop and execute the strategic vision, objectives, and operating plan for the Inside Sales function, aligning team priorities with corporate growth and revenue goals
  • Partner with Revenue Operations and Sales Leadership to forecast pipeline generation, evaluate capacity planning needs, and ensure achievement of short- and long-term business objectives
  • Analyze market trends, customer insights, and competitive intelligence to identify opportunities for improving prospecting strategies, territory coverage, and pipeline generation performance.
  • Establish, monitor, and report on key business metrics to executive leadership, providing data-driven recommendations to optimize team performance and resource allocation.
  • Drive process improvement initiatives across the lead generation and qualification lifecycle to increase efficiency, scalability, and conversion rates
  • Build a high-performance culture through talent development, succession planning, career pathing, and leadership development initiatives for team members and future leaders
  • Lead change management initiatives related to sales processes, technology adoption, organizational growth, and go-to-market transformation efforts

Knowledge, Skills, and Abilities:
  • Strong oral and written communication skills
  • Effective time management and multi-tasking skills
  • Maintains the ability to stay organized and be detail-oriented
  • Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
  • Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
  • Extensive business knowledge with comprehensive understanding of the MSP industry
  • In-dept knowledge of HubSpot, Nooks, email sequencing, IMS scoring, ZoomInfo, and LinkedIn Sales Navigator
  • Exceptional leadership skills with a demonstrated ability to motivate and guide an inside sales team
  • Ability to analyze and implement AI coaching notes based on recordings
  • Ability to analyze and take action on KPIs and metrics to ensure GTM strategy is executed

Experience
Experience:
  • At least five years of B2B sales experience; field sales & technology sales strongly preferred
  • Bachelor's degree in business, marketing, management, or related field preferred
  • 2+ years' experience in a sales leadership role
  • Prior experience leading an inside sales team

Certificates, Licenses, Registrations:
  • None

Compensation Package
ITS offers a full benefits package, including:
  • Rich Medical and prescription plans
  • Dental & Vision
  • Paid Holidays and Flexible Paid Time Off
  • 401K/401K Roth with Safe Harbor matching
  • Stock Appreciation Rights
  • Company-paid life insurance, long-term and short-term disability insurance
  • Company-paid mental health support & financial wellness services
  • FSA for medical and dependent care
  • HSA option with compatible medical plan
  • Company-paid training, materials, and exams
  • Performance-based bonuses

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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