Remote It Help Desk Jobs in Kansas (NOW HIRING)

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work...and each other.
Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.
If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us!
How you'll make an Impact
As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva's GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time - not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva's go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory.
Location and Work Expectations

• This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs.
• Monday-Friday, 8am-5pm CST

What you will be doing

• Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms.
• Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment.
• Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments.
• Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.)
• Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper.
• Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable.
• Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met.
• Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements.
• Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development.
• Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions.
• Contribute to Ntiva's security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack.

You'll be successful in this role if you have experience in/with:

• 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership.
• Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation.
• Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security.
• Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171.
• Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper.
• Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model.
• Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services.
• Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171).
• Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment.
• Strong documentation and communication skills for both technical and executive audiences.

Bonus Points for

• Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500).
• CISSP, CISM, or an equivalent senior security certification.
• CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation.
• Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments.
• Experience working with or for an IT/Managed Service Provider (MSP).
• Scripting or automation experience (e.g., PowerShell) for security configuration and validation.
• Experience participating in or preparing clients for C3PAO assessments.
• Experience building or maturing a security program from the ground up.
• Experience supporting sales cycles, including proposal development and compliance-focused client discussions.
• Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs.

Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays
• Education Reimbursement Program
• Generous Employee Referral Program -cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks
• Work with Industry-Leading Talent

The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
FLSA Status: Salaried, Exempt
Work Authorization Criteria
Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa.
This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems.
Workspace Requirements and Remote Work Policy
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.
Our Commitment to a Diverse Workforce
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.
Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 9/02/2026.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.