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Entry Level Cloud Help Desk Jobs (NOW HIRING)

Prescient Edge

Help Desk Representative

Doral, FL · On-site

$16.75 - $21.50/hr

Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job ... Proposed personnel possess the knowledge and capability to provide technical support for cloud ...

vTech Solution

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Job Title: Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract - 6 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...

Showplace Cabinetry

Help Desk Technician

Harrisburg, SD · On-site

$19.25 - $25.75/hr

Answer help desk calls and provide technical support for hardware and software issues. * Monitor ... equipment, print servers, and cloud-based phone systems. * Perform on-site and remote ...

Booz Allen Hamilton

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Knowledge of Azure, AWS, or cloud technologies * Ability to learn emerging IT technologies

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

VSolvit

HELP DESK SUPPORT 3

Ventura, CA · On-site

$65K - $80K/yr

Provide Tier 1 support to Cloud Users (Mission Owners) for all CSM service-related issues. * Manage support interactions across multiple channels, including phone, email, and various service ...

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... This role ensures prompt issue resolution, delivers user training, and supports cloud-based ...

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

Resolve Tech Solutions

L1 Help Desk Lead

Position Summary As an L1 Help Desk Lead, you will serve as the first line of technical support ... cloud administration. Key Responsibilities Serve as the initial point of contact for end-user ...

Showplace Cabinetry

Help Desk Technician

Harrisburg, SD · On-site

$19.64 - $29.47/hr

Answer help desk calls and provide technical support for hardware and software issues. * Monitor ... equipment, print servers, and cloud-based phone systems. * Perform on-site and remote ...

VSolvit

HELP DESK TECHNICIAN

Ventura, CA · On-site

$24 - $26/hr

Provide help-desk support and resolve problems to the satisfactory expectations * Modify ... cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data ...

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Entry Level Cloud Help Desk information

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How much do entry level cloud help desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level cloud help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

What are some entry-level cloud help desk roles?

Entry-level cloud help desk roles typically include positions such as Cloud Support Associate, Technical Support Specialist, or Help Desk Technician focused on cloud platforms like AWS, Azure, or Google Cloud. These roles often require basic knowledge of cloud services, troubleshooting skills, and familiarity with ticketing systems and remote support tools.
More about Entry Level Cloud Help Desk jobs

What cities are hiring for Entry Level Cloud Help Desk jobs?

Cities with the most Entry Level Cloud Help Desk job openings:

What are the most commonly searched types of Cloud Help Desk jobs?

The most popular types of Cloud Help Desk jobs are:

What states have the most Entry Level Cloud Help Desk jobs?

States with the most job openings for Entry Level Cloud Help Desk jobs include:

What job categories do people searching Entry Level Cloud Help Desk jobs look for?

The top searched job categories for Entry Level Cloud Help Desk jobs are:

Entry Level Cloud Help Desk jobs near you
Infographic showing various Entry Level Cloud Help Desk job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Representative

Prescient Edge

Doral, FL • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

Job Title
Help Desk Representative
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
Security Clearance Required
None
Job Description
Prescient Edge is seeking a Help Desk Representative to support a Federal Government client.
Please note that the availability of this position is contingent upon contract award.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule.
  • Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Description:
  • Proposed personnel possess the knowledge and capability to provide technical support for cloud-based and on premises environments, ensuring timely and effective resolution of IT related issues.
  • Personnel must be proficient in IT troubleshooting methodologies, ticketing system usage (e.g., JIRA, ServiceNow), and customer service best practices.
  • Strong skills in incident resolution, remote desktop support, and end user assistance are required.

Job Requirements
Experience:
  • Personnel must have demonstrated experience in resolving Tier 1 and Tier 2 support tickets, assisting with enterprise device provisioning, and maintaining IT asset tracking systems.
  • Experience with Microsoft Windows, macOS, and cloud based IT support tools is required.

Education:
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support.
  • Desirable but not required certifications include CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate.

Security clearance:
  • Must be a U.S. Citizen and able to obtain a clearance.

Location:
  • Doral, Florida. (USSOUTHCOM Headquarters)

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
Prescient Edge logo

About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

Social media

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