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Provided Help Desk Support Jobs (NOW HIRING)

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

EspriGas

Help Desk Support

College Station, TX

$15.75 - $21.50/hr

Examples include providing medical gas to large clinic chains, pet hospitals, CO2 for top ... Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ...

EspriGas

Help Desk Support

College Station, TX · On-site

$15.75 - $21.50/hr

Examples include providing medical gas to large clinic chains, pet hospitals, CO2 for top ... Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ...

Connection

Be Seen First

Help Desk Support Technician

Brea, CA · On-site

$29/hr

Provide day-to-day Help Desk support for end users * Troubleshoot hardware, software, and peripheral issues * Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

HireITPeople

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Provide first response help desk support to all customers and users. Provide assistance in the ... areas of site support and project specific assignments. Attempt to troubleshoot and resolve ...

Rome Health

Help Desk Support Specialist

Rome, NY

Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... Y., providing services to patients throughout Central New York. From primary and specialty care to ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness ... Supports Help Desk Level II escalations to Level III. * Serves as the focal point to coordinate ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI

$56K - $84K/yr

Help Desk Support Technician Location: Wauwatosa, WI Are you ready to rediscover your professional ... Provide technical support for employees experiencing problems related to computer hardware ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities

ADVENT

Help Desk Support Technician

Wauwatosa, WI · On-site

$56K - $83K/yr

Help Desk Support Technician Location: Wauwatosa, WI Are you ready to rediscover your professional ... Provide technical support for employees experiencing problems related to computer hardware ...

The Arc Madison Cortland

Help Desk Support I

Oneida, NY · On-site

$21.63/hr

This individual will provide support in both Madison and Cortland Counties. **Onsite Position Only** Summary : The Help Desk Support I will provide 1st to 2nd tier technical support to the end-users ...

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All JobsProvided Help Desk Support Jobs

Provided Help Desk Support information

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$10

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$33

How much do provided help desk support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for provided help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems (Windows, macOS) is typically required. Strong communication skills, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure efficient resolution of technical issues and high user satisfaction, which are critical for organizational productivity.

What does a Help Desk Support professional do?

A Help Desk Support professional assists users with technical issues related to computer systems, software, and hardware. Their responsibilities include troubleshooting problems, providing solutions over the phone, email, or in-person, and documenting issues and resolutions. They may also install software, configure systems, and escalate complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth business operations by ensuring that technology runs efficiently and users receive timely assistance.

What is the difference between Provided Help Desk Support vs Help Desk Technician?

AspectProvided Help Desk SupportHelp Desk Technician
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote or on-site supportHelp desk, remote or on-site support
Industry UsageIT support, customer serviceIT support, customer service
Primary FocusProviding technical assistance to usersProviding technical assistance to users

Both Provided Help Desk Support and Help Desk Technician roles involve assisting users with technical issues, often requiring similar certifications and work environments. The main difference lies in terminology; 'Provided Help Desk Support' is a broader term that may encompass various support roles, while 'Help Desk Technician' specifically refers to a technical support position. Understanding these roles helps job seekers target the right opportunities in IT support.

What are some common challenges faced by Help Desk Support professionals and how can they be managed effectively?

Help Desk Support professionals often encounter challenges such as high ticket volumes, troubleshooting unfamiliar technical issues, and managing users who may be frustrated or stressed. Effective time management, clear communication, and staying up-to-date with system updates and knowledge bases can help address these challenges. Additionally, collaborating closely with other IT team members and documenting solutions can streamline workflows and improve service quality.
More about Provided Help Desk Support jobs
What job categories do people searching Provided Help Desk Support jobs look for? The top searched job categories for Provided Help Desk Support jobs are:
Provided Help Desk Support jobs near you
Infographic showing various Provided Help Desk Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Support

Help Desk Support

US IT Solutions Inc

Denver, CO

$21 - $28.75/hr

Full-time

Posted 4 days ago

Job description

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description
  • Title: Help Desk Support
  • Location: Denver, CO

Short Description:

Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities. Additionally, this position will assist with imaging and deploying new equipment, maintaining inventory and ensure we meet our current service level commitments


Qualifications

Requirements:

Minimum 1 Year of Help Desk Experience.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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