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Provided Help Desk Support Jobs (NOW HIRING)

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Company Description USTECH is a global firm providing a wide-range of talent on-demand and total ... Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 ...

Alliance Bank Central Texas

IT Help Desk Support

Waco, TX · On-site

$55K/yr

Alliance Bank Central Texas is hiring a Help Desk Support professional to deliver dependable, hands ... In order to provide the best customer service possible for our customers, employment related phone ...

360 IT Professionals

Help Desk Support 3

Coralville, IA · On-site

$18.75 - $25.50/hr

Provide direct support, consultation, guidance and training to users and identify technical ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...

System One Holdings, LLC

Help Desk Agent

Lynchburg, VA · On-site

$18 - $20/hr

As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

STI

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

Help Desk (Data Entry) Location: Trenton, NJ 08625 Duration: Long Term • Maintain a thorough ... Attempt to troubleshoot and resolve problems and satisfy requests. • Provide support for AOC ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Responsible for providing Trapeze software direction,desktop, server and network support for client ...

MV Transportation

IT Help Desk Support

Kent, WA

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Responsible for providing Trapeze software direction,desktop, server and network support for client ...

MV Transportation

IT Help Desk Support

Kent, WA

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Responsible for providing support to Trapeze, and Trapeze related applications such Viewpoint, Trip ...

hammerresidence

Help Desk Technician

Wayzata, MN

$20.25 - $27.25/hr

Position Summary The Information Technology Help Desk Support staff will provide IT support at Hammer Residences' 59 group homes and central offices in Wayzata and White Bear Lake. All employees are ...

TCP Software

IT Help Desk Support

San Angelo, TX · Hybrid

For more than 30 years, TCP has helped organizations engage their people by providing flexible ... The IT Help Desk Support technician at TCP Software plays a critical role in ensuring a secure ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ...

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Provided Help Desk Support information

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How much do provided help desk support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for provided help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems (Windows, macOS) is typically required. Strong communication skills, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure efficient resolution of technical issues and high user satisfaction, which are critical for organizational productivity.

What does a Help Desk Support professional do?

A Help Desk Support professional assists users with technical issues related to computer systems, software, and hardware. Their responsibilities include troubleshooting problems, providing solutions over the phone, email, or in-person, and documenting issues and resolutions. They may also install software, configure systems, and escalate complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth business operations by ensuring that technology runs efficiently and users receive timely assistance.

What is the difference between Provided Help Desk Support vs Help Desk Technician?

AspectProvided Help Desk SupportHelp Desk Technician
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote or on-site supportHelp desk, remote or on-site support
Industry UsageIT support, customer serviceIT support, customer service
Primary FocusProviding technical assistance to usersProviding technical assistance to users

Both Provided Help Desk Support and Help Desk Technician roles involve assisting users with technical issues, often requiring similar certifications and work environments. The main difference lies in terminology; 'Provided Help Desk Support' is a broader term that may encompass various support roles, while 'Help Desk Technician' specifically refers to a technical support position. Understanding these roles helps job seekers target the right opportunities in IT support.

What are some common challenges faced by Help Desk Support professionals and how can they be managed effectively?

Help Desk Support professionals often encounter challenges such as high ticket volumes, troubleshooting unfamiliar technical issues, and managing users who may be frustrated or stressed. Effective time management, clear communication, and staying up-to-date with system updates and knowledge bases can help address these challenges. Additionally, collaborating closely with other IT team members and documenting solutions can streamline workflows and improve service quality.
More about Provided Help Desk Support jobs
What job categories do people searching Provided Help Desk Support jobs look for? The top searched job categories for Provided Help Desk Support jobs are:
Provided Help Desk Support jobs near you
Infographic showing various Provided Help Desk Support job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
IT Help Desk Support

IT Help Desk Support

US Tech Solutions

Woodland, CA • On-site

Full-time

Re-posted 17 days ago

Job description

Company Description

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. 
Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.

Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. 

Job Description

Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project

Job ID : 14958

Pay rate an hour -18.00 an hour

Qualifications:

  • High School Diploma (or equivalent) with additional education preferred.
  • IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.

Responsibilities:

  • Daily support of network and workstation printers
  • Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
  • Escalates problems to a technician as necessary
  • Keeps the customer up to date on the progress of problem resolution
  • Provides end users with detailed remote access knowledge and documents complete trouble shooting information
  • Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
  • Responsible for on-site hardware & consumables inventory
  • Responsible for printer procurement as required by the customer
  • Responsible for printer hot swap inventory
  • Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
  • Thanks ,Asma 
Additional Information

All your information will be kept confidential according to EEO guidelines.

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

Social media

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