ZipRecruiter

Log In

1

Hp Help Desk Jobs (NOW HIRING)

Infojini Inc

Helpdesk Support

Washington, DC · On-site

$23.25 - $31.75/hr

... HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The ... help desk support with previous experience opening and maintaining help desk cases via CA Service ...

Chenega Corporation

Technician I, Help Desk

Chantilly, VA · On-site

$20.75 - $28/hr

Support onsite HP/Poly telephone and conference rooms AV equipment. * Must be able to participate in bi-monthly on-call help desk rotation. Responsibility includes: * 1) delegation and assigning ...

Chenega Corporation

Technician I, Help Desk

Chantilly, VA · On-site

$20.75 - $28/hr

Support onsite HP/Poly telephone and conference rooms AV equipment. * Must be able to participate in bi-monthly on-call help desk rotation. Responsibility includes: * 1) delegation and assigning ...

CN

NetOps Support Desk Representative

Homewood, IL

$17.25 - $22.25/hr

Requirements Experience Technical Help Desk · Between 3 to 5 years of transferable experience in a technical help desk environment or 3 to 5 years railroad experience. o Experience working with HP ...

next page

Showing results 1-20

People also search for

All JobsHp Help Desk Jobs

Hp Help Desk information

See salary details

$12

$23

$33

How much do hp help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for hp help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an HP Help Desk specialist, and why are they important?

To thrive as an HP Help Desk specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting methodologies, and often a relevant IT certification such as CompTIA A+ or HP's own certifications. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills are crucial for effectively assisting users and resolving issues. These skills ensure prompt technical support, high customer satisfaction, and efficient resolution of technical problems.

What are some common challenges faced by HP Help Desk professionals, and how can they effectively address them?

HP Help Desk professionals often encounter challenges such as managing high call volumes, resolving complex technical issues remotely, and maintaining customer satisfaction under pressure. Effective communication, patience, and strong troubleshooting skills are essential for handling these situations. Utilizing HP's knowledge base, collaborating with more experienced team members, and staying updated on product changes can help resolve issues efficiently. Regular training and participating in team meetings also support continuous improvement and better service delivery.

What are HP Help Desk jobs?

HP Help Desk jobs involve providing technical support and troubleshooting assistance to customers using HP products and services. Employees in these roles typically handle customer inquiries via phone, email, or chat, and help resolve issues related to hardware, software, and network connectivity. They may also guide users through installation processes, perform diagnostics, and escalate complex problems to specialized technical teams. Strong communication and problem-solving skills are essential for success in these positions.

What is the difference between Hp Help Desk vs IT Support Specialist?

AspectHp Help DeskIT Support Specialist
CertificationsCompTIA A+, HDI Support Center CertificationCompTIA A+, Microsoft Certified IT Professional (MCITP)
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid technical support
Industry UsageCommon in tech companies, retail, and service providersWidely used across various industries including healthcare, finance, and tech

Hp Help Desk and IT Support Specialist roles both involve troubleshooting technical issues, but Hp Help Desk typically focuses on customer support via phone or remote tools, while IT Support Specialists may work more broadly on hardware, software, and network issues across different environments. Both roles require similar certifications and are essential in maintaining IT operations.

More about Hp Help Desk jobs
What cities are hiring for Hp Help Desk jobs? Cities with the most Hp Help Desk job openings:
What job categories do people searching Hp Help Desk jobs look for? The top searched job categories for Hp Help Desk jobs are:
Hp Help Desk jobs near you

IT Help Desk - L1 Chicago

Middleground

Chicago, IL • On-site

Full-time

Posted 4 days ago

Job description

Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! 
If you like  a fun work environment, a good culture, and great teammates, we want to hear from you!

Job Duties:

1. Answering all phone calls coming into the Middleground office

2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team

3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours.

4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products

5. Physical hardware build outs and configurations.

6. Internal ticketing system usage, administration, and management for all issues

7. Assist in providing excellent customer service to all Middleground customers

8. Contribute to the growth and improvement of all internal and external systems

Powered by JazzHR

GJv0WZO6DY