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Hp Help Desk Jobs (NOW HIRING)

SERVIT INC

Tier 2 Help Desk Technician

Kennesaw, GA · On-site

$55K - $65K/yr

... 2 Help Desk Technician to resolve advanced technical issues for our nationwide client base. This ... Hardware maintenance for HP, Dell, IBM, and Lenovo servers and peripherals. * Skills

Infojini Inc

Helpdesk Support

Washington, DC

$23.25 - $31.75/hr

... HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The ... help desk support with previous experience opening and maintaining help desk cases via CA Service ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

... HP printers, Apple iOS devices, and Cisco VoIP systems. • Strong foundational knowledge of ... experience in a help desk or IT support role. • Experience with Active Directory, Azure ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role ... ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center * User account ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

... HP printers, Apple iOS devices, and Cisco VoIP systems. * Strong foundational knowledge of ... Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure ...

Republic Finance

IT Help Desk Analyst

Plano, TX

... HP printers, Apple iOS devices, and Cisco VoIP systems. * Strong foundational knowledge of ... Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure ...

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All JobsHp Help Desk Jobs

Hp Help Desk information

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How much do hp help desk jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for hp help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Does HP allow work from home?

HP Help Desk roles often offer remote work options, especially for customer support and technical assistance positions. Eligibility for remote work depends on the specific job, team, and company policies, which may also require familiarity with remote communication tools and troubleshooting skills.

What jobs pay $10,000 a month without a degree?

Jobs such as sales managers, real estate brokers, and certain tech roles like web developers can earn $10,000 or more monthly without a formal degree, often relying on experience, skills, and certifications. High commissions, performance-based pay, or freelance work contribute to achieving this income level in these fields.

What is the difference between Hp Help Desk vs IT Support Specialist?

AspectHp Help DeskIT Support Specialist
CertificationsCompTIA A+, HDI Support Center CertificationCompTIA A+, Microsoft Certified IT Professional (MCITP)
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid technical support
Industry UsageCommon in tech companies, retail, and service providersWidely used across various industries including healthcare, finance, and tech

Hp Help Desk and IT Support Specialist roles both involve troubleshooting technical issues, but Hp Help Desk typically focuses on customer support via phone or remote tools, while IT Support Specialists may work more broadly on hardware, software, and network issues across different environments. Both roles require similar certifications and are essential in maintaining IT operations.

What are HP Help Desk jobs?

HP Help Desk jobs involve providing technical support and troubleshooting assistance to customers using HP products and services. Employees in these roles typically handle customer inquiries via phone, email, or chat, and help resolve issues related to hardware, software, and network connectivity. They may also guide users through installation processes, perform diagnostics, and escalate complex problems to specialized technical teams. Strong communication and problem-solving skills are essential for success in these positions.

Are help desk jobs still in demand?

Help desk jobs remain in demand as organizations continue to rely on IT support for troubleshooting and maintaining technology systems. These roles often require strong communication skills and knowledge of common software and hardware, with certifications like CompTIA A+ enhancing job prospects.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, specialized medical professionals, senior corporate executives, or skilled trades such as pilots or certain legal roles. These positions often require extensive experience, advanced certifications, or unique expertise, and may involve freelance or contract work with high hourly rates. Such roles are usually found in industries like finance, law, healthcare, or technology.

What are some common challenges faced by HP Help Desk professionals, and how can they effectively address them?

HP Help Desk professionals often encounter challenges such as managing high call volumes, resolving complex technical issues remotely, and maintaining customer satisfaction under pressure. Effective communication, patience, and strong troubleshooting skills are essential for handling these situations. Utilizing HP's knowledge base, collaborating with more experienced team members, and staying updated on product changes can help resolve issues efficiently. Regular training and participating in team meetings also support continuous improvement and better service delivery.

What are the key skills and qualifications needed to thrive as an HP Help Desk specialist, and why are they important?

To thrive as an HP Help Desk specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting methodologies, and often a relevant IT certification such as CompTIA A+ or HP's own certifications. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills are crucial for effectively assisting users and resolving issues. These skills ensure prompt technical support, high customer satisfaction, and efficient resolution of technical problems.
More about Hp Help Desk jobs
What cities are hiring for Hp Help Desk jobs? Cities with the most Hp Help Desk job openings:
What job categories do people searching Hp Help Desk jobs look for? The top searched job categories for Hp Help Desk jobs are:
Hp Help Desk jobs near you
Infographic showing various Hp Help Desk job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 17% Full Time, and 82% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Tier 2 Help Desk Technician

Tier 2 Help Desk Technician

SERVIT INC

Kennesaw, GA • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description:

ServIT, a Managed Service Provider (MSP) based in Kennesaw, GA, is seeking an experienced Tier 2 Help Desk Technician to resolve advanced technical issues for our nationwide client base. This role involves hands-on troubleshooting, system maintenance, and knowledge-sharing across diverse IT environments, both remotely and on-site.


Key Responsibilities:

  • Resolve complex technical issues escalated from Tier 1 support.
  • Maintain the uptime and integrity of customer environments, specializing in Intel virtualization, desktop/server systems, and LAN/WAN appliances.
  • Support servers, desktops, and network hardware, including routers, switches, firewalls, and wireless technologies.
  • Document solutions, communicate effectively with clients and teams, and follow established processes and procedures.
  • Provide proactive customer service and maintain accountability through issue resolution.
  • Travel locally to client sites as needed.
Requirements:


Key Qualifications:

  • Experience:
    • 5+ years in IT support, with expertise in:
      • Microsoft Windows Server (2008, 2012) including Active Directory, DHCP, DNS, RDP, and related services.
      • Microsoft Windows Desktop OS (Windows XP-10) and patch management.
      • IT security concepts, including NTFS permissions and Share permissions.
      • Microsoft Exchange, Office365, and collaboration tools.
      • Network management, including VPN protocols, Cisco, SonicWall, WatchGuard, and Meraki.
      • Hardware maintenance for HP, Dell, IBM, and Lenovo servers and peripherals.
  • Skills:
    • Exceptional troubleshooting and customer service orientation.
    • Strong understanding of business productivity applications (Microsoft Office, Office365, etc.).
    • Experience in an MSP environment is a plus.

Requirements:

  • Criminal background check, E-Verify citizenship check, and motor vehicle report.
  • Local travel to client sites required.
  • Drug/alcohol-free workplace with non-smoking policies.

Benefits:

  • 401(k) with company matching
  • Health, dental, and vision insurance
  • Life insurance, health savings account, and flexible spending account
  • Paid time off and employee assistance programs
  • Retirement plans and referral programs

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