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Contract Microsoft Help Desk Jobs (NOW HIRING)

PTR Global

Help Desk Representative

Plano, TX · On-site

$16.75 - $21.75/hr

Entry-Level IT Help Desk Agent - Leading Insurance Client Contract: 12 months, with possible ... Basic computer, Windows, Microsoft Office, and networking knowledge. * Good communication and ...

The Dirks Group

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Familiarity with Microsoft 365, Active Directory, backup, and endpoint protection tools * Basic ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Company Description Help Desk Coordinator will assist customers with computer and application ... Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

STI

Help Desk Coordinator

Trenton, NJ · On-site

Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...

The Dirks Group

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Familiarity with Microsoft 365, Active Directory, backup, and endpoint protection tools * Basic ...

The Dirks Group

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Familiarity with Microsoft 365, Active Directory, backup, and endpoint protection tools * Basic ...

Roseman

Help Desk Manager

Henderson, NV · On-site

As Help Desk Manager, you'll play a critical role in delivering an outstanding technology ... Support Microsoft Windows environments and Microsoft 365 applications. * Manage enterprise printing ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

This position is contingent upon contract award** SOSi is seeking a Help Desk Representative to ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

This position is contingent upon contract award** SOSi is seeking a Help Desk Representative to ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

Robert Half

Help Desk Analyst

Albuquerque, NM · On-site

$19.75 - $27.25/hr

This is a Long-term Contract position focused on delivering responsive technical assistance ... Provide frontline assistance for Windows 10 and 11, Microsoft 365, Outlook, web browsers, and ...

SOS International LLC

Help Desk Lead

Miami, FL · On-site

This position is contingent upon contract award SOSi is seeking a Help Desk Lead to support mission ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...

Fennemore Craig

Help Desk Support

Boise, ID · On-site

$70K - $85K/yr

Troubleshoot and resolve issues related to Microsoft Windows, Microsoft Office, remote access, network connectivity, and security. * Partner with the Help Desk Manager and IT team to improve systems ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · On-site

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies ...

Prescient Edge

Help Desk Lead

Miami, FL · On-site

Please note that the availability of this position is contingent upon contract award. Benefits: At ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...

Fennemore Craig

Help Desk Support

Seattle, WA · On-site

$70K - $85K/yr

Troubleshoot and resolve issues related to Microsoft Windows, Microsoft Office, remote access, network connectivity, and security. * Partner with the Help Desk Manager and IT team to improve systems ...

Cayuse Holdings

Help Desk Field Technician

Edison, NJ

$40 - $50/hr

Independent Contract (Contractor / Non-Employee) Start Date: ASAP Pay Rate: $40-50/hr 1099 / C2C ... with Microsoft Office, email, VPN, and remote access. * Document and track issues in the IT ...

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Contract Microsoft Help Desk information

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How much do contract microsoft help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for contract microsoft help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Contract Microsoft Help Desk?

A Contract Microsoft Help Desk is an outsourced or temporary support service that assists businesses and users with Microsoft products, such as Windows, Office 365, and Azure. These help desk professionals troubleshoot technical issues, answer questions, and provide guidance on using Microsoft software. They are usually hired on a contract basis, either through a staffing agency or directly by companies, to provide technical support for a set period or project. This arrangement allows organizations to scale their support needs without hiring full-time staff.

What are the key skills and qualifications needed to thrive as a Contract Microsoft Help Desk specialist?

To thrive as a Contract Microsoft Help Desk specialist, you need a solid understanding of Microsoft operating systems, Office 365, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems like ServiceNow, and Microsoft Active Directory is commonly required. Strong communication, patience, and problem-solving abilities help in effectively assisting users and managing technical issues. These skills ensure efficient resolution of technical problems, high user satisfaction, and reliable IT support in dynamic business environments.

What are some common challenges faced by Contract Microsoft Help Desk professionals, and how can they be addressed?

Contract Microsoft Help Desk professionals often encounter challenges such as managing a high volume of support tickets, quickly adapting to different organizational environments, and staying current with Microsoft product updates. To address these challenges, it’s beneficial to develop strong time-management skills, actively participate in ongoing training, and leverage available documentation and knowledge bases. Building effective communication with both end-users and permanent IT staff also helps ensure smoother issue resolution and a successful contract engagement.

What is the difference between Contract Microsoft Help Desk vs Contract IT Support Specialist?

AspectContract Microsoft Help DeskContract IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, Network+, Microsoft certifications (e.g., MCSA)
Work EnvironmentHelp desk, remote or on-site support, customer interactionTechnical support, troubleshooting, on-site or remote
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT teams, tech companies

Contract Microsoft Help Desk roles focus on providing end-user support for Microsoft products, often involving troubleshooting and customer service. Contract IT Support Specialist positions may cover a broader range of IT issues, including hardware, software, and network support. While both roles require similar certifications and work environments, the Help Desk role is more customer-facing and product-specific, whereas IT Support Specialists handle diverse technical problems across systems.

What cities are hiring for Contract Microsoft Help Desk jobs?

Cities with the most Contract Microsoft Help Desk job openings:

What are the most commonly searched types of Microsoft Help Desk jobs?

The most popular types of Microsoft Help Desk jobs are:

What states have the most Contract Microsoft Help Desk jobs?

States with the most job openings for Contract Microsoft Help Desk jobs include:

Contract Microsoft Help Desk jobs near you

Help Desk Representative

PTR Global

Plano, TX • On-site

$16.75 - $21.75/hr

Other

Posted 7 days ago

Job description

Entry-Level IT Help Desk Agent – Leading Insurance Client

Contract: 12 months, with possible extension up to 24 months.

Schedule: Certain shifts require three days in the office and two days remotely per week. Candidates must live within 50 miles of either office. Off-hours shifts are fully remote.


Locations:

  • Plano, TX: 7900 Windrose Ave, Plano, TX 75024
  • Portsmouth, NH: 225 Borthwick Ave, Portsmouth, NH 03801


Responsibilities:

  • Answer technical support calls, emails, and tickets.
  • Troubleshoot hardware, software, account-access, and network issues.
  • Reset passwords and assist users with login problems.
  • Document issues in the ticketing system.
  • Escalate complex problems to senior support teams.
  • Provide friendly and professional customer service.


Requirements:

  • Basic computer, Windows, Microsoft Office, and networking knowledge.
  • Good communication and customer-service skills.
  • Ability to troubleshoot problems and follow instructions.
  • Willingness to learn and work flexible shifts.
  • Previous help desk or customer-service experience is helpful but not required.


100% Remote shifts

  • 12:00 AM – 8:30 AM, Sunday–Thursday → 100% Remote
  • 4:00 PM – 12:30 AM, Sunday–Thursday → 100% Remote
  • 4:00 PM – 12:30 AM, Tuesday–Saturday → 100% Remote
  • 12:00 AM – 8:30 AM, Monday–Friday → 100% Remote


Hybrid shifts

  • 8:00 AM – 4:00 PM, Monday, Tuesday, Wednesday, Saturday, Sunday → Hybrid (3 days office + 2 days remote)
  • 10:00 AM – 6:00 PM, Monday–Friday → Hybrid (3 days office + 2 days remote)


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