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Contract Microsoft Help Desk Jobs (NOW HIRING)

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Blacklick, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Lewis Center, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

New Albany, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

My3Tech Inc

Help Desk 3

Harrisburg, PA · On-site

$20.25 - $27.75/hr

The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an ... technical study Microsoft certifications preferred Requirements: Excellent verbal and written ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

SOSi

Help Desk Lead

Miami, FL · On-site

This position is contingent upon contract award SOSi is seeking a Help Desk Lead to support mission ... Desirable but not required certifications include ITIL Foundation Certification, Microsoft ...

University of Portland

Help Desk Assistant

Portland, OR · On-site

$16.30/hr

The Help Desk is the first point of contact for members of the UP community seeking technical ... Apple OS, Microsoft Windows, Linux, Chromebook, iOS, Android, Microsoft Office, Adobe Products, and ...

Leisnoi, Inc.

Help Desk Technician

Durham, NC

$21/hr

Performance of the contract shall primarily take place in Durham, NC or Baltimore, MD - Onsite (Not ... Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label ...

MSM Technology, LLC

Help Desk Lead

Gainesville, VA · On-site

This position is contingent on contract award, and in this role you will: * Be responsible for ... Industry specific certification such as CompTIA A+ certification, Microsoft Certified Solutions ...

Compu-Vision Consulting

Help Desk Analyst

Boston, MA · On-site

$22.25 - $30.50/hr

Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 MOnths Detailed Description of Services ... Microsoft Office 365 (M365) Exchange mailboxes, shared calendars, and email distribution groups ...

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How much do contract microsoft help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract microsoft help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Microsoft Help Desk specialist, and why are they important?

To thrive as a Contract Microsoft Help Desk specialist, you need a solid understanding of Microsoft operating systems, Office 365, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems like ServiceNow, and Microsoft Active Directory is commonly required. Strong communication, patience, and problem-solving abilities help in effectively assisting users and managing technical issues. These skills ensure efficient resolution of technical problems, high user satisfaction, and reliable IT support in dynamic business environments.

What are some common challenges faced by Contract Microsoft Help Desk professionals, and how can they be addressed?

Contract Microsoft Help Desk professionals often encounter challenges such as managing a high volume of support tickets, quickly adapting to different organizational environments, and staying current with Microsoft product updates. To address these challenges, it’s beneficial to develop strong time-management skills, actively participate in ongoing training, and leverage available documentation and knowledge bases. Building effective communication with both end-users and permanent IT staff also helps ensure smoother issue resolution and a successful contract engagement.

What is a Contract Microsoft Help Desk?

A Contract Microsoft Help Desk is an outsourced or temporary support service that assists businesses and users with Microsoft products, such as Windows, Office 365, and Azure. These help desk professionals troubleshoot technical issues, answer questions, and provide guidance on using Microsoft software. They are usually hired on a contract basis, either through a staffing agency or directly by companies, to provide technical support for a set period or project. This arrangement allows organizations to scale their support needs without hiring full-time staff.

What is the difference between Contract Microsoft Help Desk vs Contract IT Support Specialist?

AspectContract Microsoft Help DeskContract IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, Network+, Microsoft certifications (e.g., MCSA)
Work EnvironmentHelp desk, remote or on-site support, customer interactionTechnical support, troubleshooting, on-site or remote
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT teams, tech companies

Contract Microsoft Help Desk roles focus on providing end-user support for Microsoft products, often involving troubleshooting and customer service. Contract IT Support Specialist positions may cover a broader range of IT issues, including hardware, software, and network support. While both roles require similar certifications and work environments, the Help Desk role is more customer-facing and product-specific, whereas IT Support Specialists handle diverse technical problems across systems.

What cities are hiring for Contract Microsoft Help Desk jobs? Cities with the most Contract Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Contract Microsoft Help Desk jobs? States with the most job openings for Contract Microsoft Help Desk jobs include:
Contract Microsoft Help Desk jobs near you

Help Desk Specialist

CFS

Columbus, OH

Full-time

Posted 17 days ago

Job description

Help Desk Technician
Columbus, OH | On-site
$50k- $56k
Overview

We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ideal for someone who thrives in a hands-on, service-driven setting and is passionate about IT support, desktop maintenance, and end-user assistance.

Key Responsibilities of Help Desk Technician

  • Serve as the first point of contact for IT support issues as a Help Desk Technician, providing prompt and professional customer service.

  • Understand the urgency behind support requests in a manufacturing setting, delivering rapid response to minimize downtime.

  • Set up, configure, and maintain desktops, laptops, and printers running Windows 11.

  • Troubleshoot and resolve technical issues related to Windows 11, Office 365, Active Directory, and Microsoft Authenticator.

  • Maintain documentation of support activities and escalate issues when necessary.

  • Collaborate with team members and leadership to improve help desk procedures and user satisfaction.

Requirements of Help Desk Technician

  • 2+ years of experience in a Help Desk Technician or similar IT support role.

  • Proficient in:

    • Windows 11

    • Office 365

    • Active Directory

    • Microsoft Authenticator

  • Strong customer service orientation with a sense of urgency in a production environment.

  • Comfortable working in a highly fragranced manufacturing facility.

Preferred Qualifications

  • Interest in cybersecurity and desire to grow skills in IT security—this Help Desk Technician role offers exposure to future security initiatives.

  • Experience with ERP systems is a plus; familiarity with SAP or IFS is beneficial (IFS experience not expected).

  • Strong problem-solving skills and the ability to work independently in a dynamic, on-site environment.

Apply