San Antonio, TX · On-site
$18.50 - $25.25/hr
... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...
Quick apply
San Antonio, TX · On-site
$18.50 - $25.25/hr
... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...
Middletown, CT · On-site
$20.25 - $27.50/hr
Help Desk Technician Location : Middletown, CT Job Summary :- We are seeking a Help Desk Technician ... Working knowledge of Microsoft Active Directory. * Experience supporting Windows 10 and Windows 11 ...
Middletown, CT · On-site
$20.25 - $27.50/hr
Help Desk Technician Location : Middletown, CT Job Summary :- We are seeking a Help Desk Technician ... Working knowledge of Microsoft Active Directory. * Experience supporting Windows 10 and Windows 11 ...
Trenton, NJ · On-site
Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
New
Quick apply
Trenton, NJ · On-site
Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
New
Marlborough, MA · On-site
... Microsoft O365 and SharePoint environments, including site structure, permissions, and content organization • Develop and maintain documentation and standards for collaboration tools and help desk ...
Marlborough, MA · On-site
... Microsoft O365 and SharePoint environments, including site structure, permissions, and content organization • Develop and maintain documentation and standards for collaboration tools and help desk ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Atlanta, GA · On-site
$19.75 - $27/hr
Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month ... Experience in Microsoft Office Required * Experience in customer service Required
Atlanta, GA · On-site
$19.75 - $27/hr
Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month ... Experience in Microsoft Office Required * Experience in customer service Required
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Marlborough, MA · On-site
$110K - $120K/yr
Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication ...
Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... Proficiency with Microsoft Office and Google Workspace . * Excellent written and verbal ...
Quick apply
Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... Proficiency with Microsoft Office and Google Workspace . * Excellent written and verbal ...
Help Desk Lead Location: Miami, FL, 33101 CLEARANCE: TS/SCI We are seeking a highly motivated and ... Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus.
Help Desk Lead Location: Miami, FL, 33101 CLEARANCE: TS/SCI We are seeking a highly motivated and ... Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus.
New York, NY · On-site
The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password ...
New York, NY · On-site
The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password ...
Hialeah, FL · On-site
The Help Desk Specialist will be responsible for providing technical assistance and support related ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
Hialeah, FL · On-site
The Help Desk Specialist will be responsible for providing technical assistance and support related ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
Denver, CO · On-site
$20 - $35/hr
Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...
Quick apply
Denver, CO · On-site
$20 - $35/hr
Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...
Easthampton, MA · On-site
Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;
Quick apply
Easthampton, MA · On-site
Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;
Easthampton, MA · On-site
$28 - $30/hr
Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;
Easthampton, MA · On-site
$28 - $30/hr
Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;
Denver, CO · On-site
$20.50 - $27.75/hr
Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...
Denver, CO · On-site
$20.50 - $27.75/hr
Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...
The Help Desk Specialist will be responsible for providing technical assistance and support related ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
The Help Desk Specialist will be responsible for providing technical assistance and support related ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Easthampton, MA · On-site
$28 - $30/hr
Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;
Easthampton, MA · On-site
$28 - $30/hr
Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;
Fayetteville, NC · On-site
Help Desk Manager TS/SCI Required Make meaningful contributions that fuel critical outcomes for ... MSCA 2016, Microsoft Azure Administrator or equivalent (Must obtain the full AZ104 Microsoft Azure ...
Fayetteville, NC · On-site
Help Desk Manager TS/SCI Required Make meaningful contributions that fuel critical outcomes for ... MSCA 2016, Microsoft Azure Administrator or equivalent (Must obtain the full AZ104 Microsoft Azure ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
To thrive as a Microsoft Help Desk professional, you need strong troubleshooting skills, technical knowledge of Windows and Microsoft Office products, and experience with issue tracking systems, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, Active Directory, and ticketing platforms such as ServiceNow or Zendesk is typically required. Excellent communication, patience, and problem-solving abilities are essential for providing effective support and building user trust. These skills ensure efficient resolution of technical issues and contribute to high customer satisfaction in a fast-paced support environment.
A Microsoft Help Desk job involves providing technical support for Microsoft products, such as Windows, Office, and cloud services. Help Desk professionals assist users by troubleshooting software issues, resolving network problems, and guiding customers through technical processes. They may work in corporate IT departments, tech support centers, or as part of managed service providers. Strong communication skills and a solid understanding of Microsoft technologies are essential for success in this role.
As a Microsoft Help Desk professional, your typical day involves responding to user inquiries and troubleshooting issues related to Windows operating systems, Microsoft Office applications, and other Microsoft products. You’ll document support tickets, provide step-by-step guidance to users, and escalate complex problems to higher-level technicians when needed. Additionally, you may assist with account management in Active Directory, install software updates, and remotely resolve issues for both onsite and remote employees. This role often collaborates closely with other IT team members to ensure smooth technology operations and continual improvement of support processes.
$18.50 - $25.25/hr
Contractor
Re-posted 10 days ago
Job Title: Help Desk Support Analyst
Location: San Antonio, TX
Duration: 8-month contract
We are hiring for the role of Help Desk Support Analyst. Below are the key details:
Role Overview
Provide first-level technical support to users, resolving hardware, software, and system issues while ensuring efficient documentation and escalation.
Key Responsibilities
• Provide first-level support for hardware, software, and system issues
• Diagnose and resolve user-reported technical problems
• Document incidents and resolutions in a ticketing system
• Configure, troubleshoot, and deploy laptops and related equipment
• Perform remote support and software installations
• Coordinate repairs with external vendors
• Support Microsoft Office, Windows OS, email, and helpdesk tools
• Assist with basic networking and connectivity issues
Required Skills & Experience
• 2+ years of help desk or technical support experience
• Strong knowledge of Windows operating systems
• Experience with Microsoft Office Suite and common business applications
• Familiarity with networking and database concepts
• Strong troubleshooting and customer support skills
Preferred Skills
• Associate’s degree in Computer Science or related field
• A+ or Microsoft Desktop Support certification
Education
• High School Diploma or GED required
Sourced by ZipRecruiter
It services
201 - 500 Employees
San Mateo, CA, US
2011
