ZipRecruiter

Log In

1

Microsoft Help Desk Jobs (NOW HIRING)

MetroSys

Help Desk Technician

Denver, CO · On-site

$20.50 - $27.75/hr

Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...

Williston

Help Desk Coordinator

Easthampton, MA

$28 - $30/hr

Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

The Help Desk Specialist will be responsible for providing technical assistance and support related ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...

Base2 Solutions

Help Desk Lead

Miami, FL

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... Microsoft Certified: Modern Desktop Administrator Associate. * CompTIA A+. * Not specified.

Methodisthealthsystem

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...

No Limit Technology

Help Desk Analyst

Miami, FL · On-site

$30/hr

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

Williston

Help Desk Coordinator

Easthampton, MA · On-site

$28 - $30/hr

Outlook in a Microsoft Exchange Environment and Office 365. Other responsibilities will include but are not limited to: Oversee the day-to-day operations of the Help Desk; Manage vendor relationships;

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Administer and support Microsoft 365 , including email, user management, and password resets ... Required Qualifications * 3+ years of experience in a Help Desk or Desktop Support role. * Hands-on ...

TriOptus LLC

Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the ... Working knowledge and experience with Microsoft operating systems, systems security management ...

DOUBLELINE GROUP LP

Help Desk Technician

Tampa, FL · On-site

$19 - $25.50/hr

The Help Desk Technician will be responsible for providing support for hardware and software issues ... Manage accounts, licenses, and services in Microsoft 365 * Manage mobile devices in Microsoft ...

DOUBLELINE GROUP LP

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

The Help Desk Technician will be responsible for providing support for hardware and software issues ... Manage accounts, licenses, and services in Microsoft 365 * Manage mobile devices in Microsoft ...

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Job Title: Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and ... Install, configure, and troubleshoot PCs, laptops, printers, and software (e.g., Microsoft Office ...

MGM Healthcare

Help Desk Analyst

Creve Coeur, MO · On-site

$19.25 - $26.25/hr

The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Proficiency in troubleshooting Windows OS, Microsoft Office, Active Directory, and standard ...

STI

Help Desk Agent

Nashville, TN · On-site

$16.50 - $21/hr

Help Desk Agent Nashville, TN 9 Months Candidate Must Be Local Job Title: OPS HELP DESK AGENT - ADM ... Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.) * Excellent time management skills ...

Robert Half

Help Desk Analyst

Hemet, CA · On-site

$25.65 - $29.70/hr

... and Microsoft Windows environments. • Perform routine troubleshooting to identify root causes and escalate more complex technical issues when necessary. • Experience providing help desk or ...

RecruitTalent LLC.

Help Desk Lead

Washington, DC · On-site

$40 - $55/hr

Possess an industry specific certification such as CompTIA A+ certification, Microsoft Certified Solutions Expert (MCSE), Help Desk Institute (HDI) certification, or equivalent * Have expert working ...

next page

Showing results 1-20

All JobsMicrosoft Help Desk Jobs

Microsoft Help Desk information

See salary details

$12

$23

$33

How much do microsoft help desk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for microsoft help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Microsoft Help Desk position, and why are they important?

To thrive as a Microsoft Help Desk professional, you need strong troubleshooting skills, technical knowledge of Windows and Microsoft Office products, and experience with issue tracking systems, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, Active Directory, and ticketing platforms such as ServiceNow or Zendesk is typically required. Excellent communication, patience, and problem-solving abilities are essential for providing effective support and building user trust. These skills ensure efficient resolution of technical issues and contribute to high customer satisfaction in a fast-paced support environment.

What is a Microsoft Help Desk job?

A Microsoft Help Desk job involves providing technical support for Microsoft products, such as Windows, Office, and cloud services. Help Desk professionals assist users by troubleshooting software issues, resolving network problems, and guiding customers through technical processes. They may work in corporate IT departments, tech support centers, or as part of managed service providers. Strong communication skills and a solid understanding of Microsoft technologies are essential for success in this role.

What are the typical daily responsibilities of a Microsoft Help Desk professional?

As a Microsoft Help Desk professional, your typical day involves responding to user inquiries and troubleshooting issues related to Windows operating systems, Microsoft Office applications, and other Microsoft products. You’ll document support tickets, provide step-by-step guidance to users, and escalate complex problems to higher-level technicians when needed. Additionally, you may assist with account management in Active Directory, install software updates, and remotely resolve issues for both onsite and remote employees. This role often collaborates closely with other IT team members to ensure smooth technology operations and continual improvement of support processes.

More about Microsoft Help Desk jobs
What cities are hiring for Microsoft Help Desk jobs? Cities with the most Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Microsoft Help Desk jobs? States with the most job openings for Microsoft Help Desk jobs include:
What job categories do people searching Microsoft Help Desk jobs look for? The top searched job categories for Microsoft Help Desk jobs are:
Microsoft Help Desk jobs near you
Infographic showing various Microsoft Help Desk job openings in the United States as of June 2026, with employment types broken down into 7% As Needed, 70% Full Time, 13% Part Time, 3% Temporary, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

MetroSys

Denver, CO • On-site

$20.50 - $27.75/hr

Part-time

Posted 22 days ago

Job description

Position Overview
MetroSys is seeking a reliable and customer-focused Help Desk Technician to support a Denver-based client with approximately 55 end users. This role will function as an extension of the client's internal IT team, leveraging the client's existing help desk infrastructure and ticketing systems to provide day-to-day technical support and device lifecycle management.
The ideal candidate is comfortable working in both Mac and Windows environments, has strong Microsoft 365 and Azure administration experience, and is experienced with ManageEngine ServiceDesk Plus.Key Responsibilities
  • Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment.
  • Utilize the client's existing ManageEngine ServiceDesk Plus platform to manage and resolve support tickets.
  • Perform device lifecycle management, including imaging, provisioning, onboarding, and offboarding.
  • Administer and support Microsoft 365, including email, user management, and password resets.
  • Support Azure Active Directory user administration and access management.
  • Manage and support endpoints using Endpoint Manager and Jamf (Mac device management).
  • Troubleshoot hardware, software, connectivity, and application issues across Mac and Windows devices.
  • Coordinate with internal stakeholders and escalate issues when necessary.
  • Maintain clear documentation and ensure timely ticket updates and resolution.
Required Qualifications
  • 3+ years of experience in a Help Desk or Desktop Support role.
  • Hands-on experience with ManageEngine ServiceDesk Plus.
  • Strong knowledge of Microsoft 365 administration (Exchange Online, user provisioning, licensing).
  • Experience administering Azure Active Directory.
  • Experience with Endpoint Manager (Intune) and Jamf.
  • Comfortable supporting both Mac and Windows environments.
  • Strong customer service and communication skills.
  • Ability to work independently in a hybrid, part-time structure.
Engagement Details
  • 50 hours per month (approximately 12-15 hours per week).
  • 6-month initial term with high likelihood of extension.
  • Hybrid model: onsite presence as needed in Denver, with remote support capabilities.
  • Immediate start preferred.

Apply