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Google It Help Desk Jobs (NOW HIRING)

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...

DOWNS AT ALBUQUERQUE, INC.

IT Help Desk

Albuquerque, NM · On-site

The IT Help Desk role is to support the stable operation of the information technology systems of The Downs Racetrack and Casino. This includes all duties that are applicable to a Tier I support and ...

IntelliDyne

IT Help Desk Manager

Herndon, VA

IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...

IntelliDyne

IT Help Desk Manager

Herndon, VA · On-site

IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...

Total Site Solutions

IT Help Desk Lead

Georgetown, TX · On-site

IT Help Desk Lead Total Site Solutions, Georgetown, TX., is in search of a knowledgeable and proficient IT Help Desk Lead . The IT Help Desk Lead plays a critical role in ensuring smooth, efficient ...

Seneca Resources Company, LLC

IT Help Desk

Norcross, GA · On-site

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 Position Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready ...

Lexair, inc.

IT Help Desk Technician

Lexington, KY

The IT Help Desk Technician involves providing technical assistance to users via phone, email, or ... Experience/exposure to Microsoft Office/Operating Systems, Google Business Suite, and an ERP system.

Lexair, inc.

IT Help Desk Technician

Lexington, KY · On-site

The IT Help Desk Technician involves providing technical assistance to users via phone, email, or ... Experience/exposure to Microsoft Office/Operating Systems, Google Business Suite, and an ERP system.

GFI Digital

Print IT Help Desk

Hazelwood, MO · On-site

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

GFI Digital

Print IT Help Desk

Hazelwood, MO · On-site

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

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Google It Help Desk information

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How much do google it help desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for google it help desk in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a Google IT Help Desk?

A Google IT Help Desk job involves providing technical support to users by troubleshooting hardware, software, and network issues. IT Help Desk specialists assist with system configurations, resolve technical problems, and ensure smooth IT operations. They may also help manage user accounts, security settings, and software installations. Strong communication and problem-solving skills are essential for this role.

What does a Google IT Help Desk do?

In a Google IT Help Desk position, you can expect to spend your day troubleshooting technical issues, responding to user support tickets, and providing guidance on Google Workspace applications and general IT systems. Your tasks may include installing or configuring software, resolving connectivity problems, managing user accounts, and escalating complex issues to higher-level technicians when needed. You'll often communicate directly with end-users via email, chat, or phone, ensuring timely and effective solutions. This role provides valuable exposure to a wide variety of IT challenges and is an excellent foundation for further career growth in technical support and system administration.

What skills and qualifications are needed for a Google IT Help Desk?

To thrive as a Google IT Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by certifications such as CompTIA A+, Google IT Support Professional Certificate, or equivalent experience. Familiarity with Google Workspace, ticketing systems like Jira or ServiceNow, and remote support tools is also essential. Excellent communication, problem-solving abilities, and a patient, customer-oriented attitude help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues and providing a positive support experience in a dynamic tech environment.

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Google It Help Desk jobs near you
Infographic showing various Google It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Information Technology Help Desk Technician

New Horizon Bank - National Association

Richmond, VA

Full-time

Re-posted yesterday

Job description

Description

At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here.


General Job Summary:

The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible for troubleshooting hardware and software issues, supporting users, administering user accounts and devices, and assisting with technology projects while ensuring compliance with the Bank's information security policies and regulatory requirements.


Essential Duties and Responsibilities:

Serve as the primary point of contact for employee technology support requests.

Install, configure, maintain, and troubleshoot desktop and laptop computers, mobile devices, printers, phones, and peripheral equipment.

Create, modify, and disable user accounts and system access in accordance with Bank procedures.

Support Microsoft 365 applications, Windows operating systems, email, remote access, and collaboration tools.

Troubleshoot network connectivity, hardware, software, and application issues.

Document, prioritize, and resolve help desk tickets in a timely manner.

Assist with workstation deployments, equipment inventory, software updates, and hardware replacements.

Support cybersecurity initiatives by assisting with endpoint protection, multi-factor authentication, security awareness, and user access controls.

Maintain accurate IT documentation, procedures, and asset inventories.

Assist with technology upgrades, disaster recovery testing, and other IT projects.

Escalate complex technical issues to the IT Manager or third-party vendors as appropriate.


Requirements

Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.

Job Title: IT Help Desk Administrator Classification: Full Time

Reports To: IT Manager FLSA Status: Exempt

Department: IT Review Date: June 30, 2026

Strong troubleshooting, problem-solving, and customer service skills.

Excellent communication and organizational abilities.

Ability to manage multiple priorities in a fast-paced environment.

Banking or financial services experience is preferred but not required.


Education and Experience:

Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

One to three years of help desk or technical support experience preferred.

Apply