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Holiday Msp Help Desk Jobs (NOW HIRING)

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, LLC staff and clients. The position is responsible for problem tracking, recording, resolution, and ...

Be Seen First

We are a growing Managed Service Provider (MSP) based in the Dallas-Fort Worth area looking for an experienced IT Help Desk Technician at the Level 2 or Level 3 tier. You will be a key member of a ...

The Role We're looking for an MSP Help Desk Technician who will be the initial point of contact for our clients -- diagnosing and resolving technical issues, and delivering remote support across a ...

Help Desk Director

Cincinnati, OH · On-site

$65K - $80K/yr

We stand by our service and products, and we are looking for an IT Help Desk Director that has the ... Experience in an MSP or multi-client support environment. * A strong track record of hitting SLAs ...

Help Desk Director

Cincinnati, OH · On-site

$65K - $80K/yr

We stand by our service and products, and we are looking for an IT Help Desk Director that has the ... Experience in an MSP or multi-client support environment. * A strong track record of hitting SLAs ...

Help Desk Analyst

Coeur D Alene, ID

$20 - $27.25/hr

Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...

Help Desk Analyst

Coeur D Alene, ID · On-site

$20 - $27.25/hr

As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve hardware ...

Help Desk II

$20.50 - $27.75/hr

Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting edge ... The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery ...

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Showing results 1-20

Holiday Msp Help Desk information

See salary details

$23.5K

$61.9K

$93K

How much do holiday msp help desk jobs pay per year?

As of Aug 24, 2026, the average yearly pay for holiday msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the difference between Holiday Msp Help Desk vs Holiday Msp Service Technician?

AspectHoliday Msp Help DeskHoliday Msp Service Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentRemote or on-site support, customer interactionOn-site troubleshooting, hardware repair
Employer & Industry UsageManaged Service Providers, IT supportManaged Service Providers, IT maintenance

Holiday Msp Help Desk roles focus on remote or on-site customer support, troubleshooting, and issue resolution, often requiring certifications like CompTIA A+. In contrast, Holiday Msp Service Technicians typically perform hardware repairs and on-site troubleshooting. Both roles are essential in the IT support industry, but they differ mainly in daily tasks and work environment.

What cities are hiring for Holiday Msp Help Desk jobs?

Cities with the most Holiday Msp Help Desk job openings:

What are the most commonly searched types of Msp Help Desk jobs?

The most popular types of Msp Help Desk jobs are:

What states have the most Holiday Msp Help Desk jobs?

States with the most job openings for Holiday Msp Help Desk jobs include:

MSP Help Desk/Service Desk Support - L2

Axxys Technologies, Inc.

Plano, TX • On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT services and solutions to our clients. As a member of our team, you will have the opportunity to work with some of the best minds in the industry and help ensure our clients' success.
Our company philosophy is focused on the clients' vision, and we believe that technology is only part of the solution to business problems. We work with our clients to gain knowledge of their business goals and needs, and then provide custom solutions to meet those needs. If you are interested in being part of a team that values client satisfaction and collaboration, then we want to hear from you.
Responsibilities
  • Provide technical support to our clients through phone, email, and remote support tools.
  • Troubleshoot software, hardware, and network issues, and document these issues and resolutions in our ticketing system.
  • Install, configure, and maintain software, hardware, and peripherals as required.
  • Collaborate with clients, colleagues, and partners to ensure prompt resolution of issues.
  • Monitor systems and alert clients of potential issues or outages.
  • Escalate complex issues to senior engineers as required.
  • Provide timely updates to clients regarding ticket status and resolution.

Requirements
  • At least 2 years of experience in a help desk or service desk support role.
  • Good understanding of Windows Server Administration and Active Directory.
  • Strong knowledge of IT security principles and best practices.
  • Familiarity with desktop platforms, including Windows, iOS, and Android.
  • Experience with G-Suite and Office 365.
  • Good understanding of network topologies, protocols, and architecture.
  • Experience with ITSM tools, such as Kaseya/ConnectWise.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Retirement Plan (401k, IRA)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development