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Part Time Msp Help Desk Jobs (NOW HIRING)

Saatva

Helpdesk Specialist (Part-Time)

New York, NY

$25/hr

Basic knowledge of IT ticketing systems or help desk tools. * Certifications in relevant technologies (e.g., Okta Certified Professional, Google Workspace Admin) are a plus. What's In It For You

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Part Time Msp Help Desk information

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$23.5K

$61.9K

$93K

How much do part time msp help desk jobs pay per year?

As of Jul 12, 2026, the average yearly pay for part time msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by part-time MSP Help Desk technicians, and how can they be managed?

Part-time MSP Help Desk technicians often juggle multiple clients and support requests within limited hours, which can make prioritizing tickets and staying updated on ongoing issues challenging. Effective time management, clear communication with both clients and full-time team members, and thorough documentation of each case are essential strategies for success. Additionally, being proactive in learning about common client environments and tools can help technicians resolve issues more efficiently and contribute to a smoother workflow.

What are the key skills and qualifications needed to thrive as a Part Time MSP Help Desk professional, and why are they important?

To thrive as a Part Time MSP Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and Microsoft 365 is commonly required. Excellent communication, patience, and problem-solving abilities are essential soft skills for effectively assisting clients and managing multiple requests. These competencies ensure efficient issue resolution, high client satisfaction, and smooth IT operations in a managed services environment.

What are part time MSP help desk jobs?

Part time MSP (Managed Service Provider) help desk jobs involve providing technical support and troubleshooting assistance to clients on a part-time basis. Employees in these roles help resolve IT issues, manage service requests, and maintain customer satisfaction, often by phone, email, or remote desktop tools. Part time positions allow for flexible schedules, making them suitable for students, parents, or those seeking supplementary income. These roles typically require good communication skills, basic IT knowledge, and the ability to work independently. MSP help desk staff may support a variety of technologies, including networks, computers, and software applications.

What is the difference between Part Time Msp Help Desk vs Part Time IT Support Specialist?

AspectPart Time Msp Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often including CompTIA A+ or Network+
Work EnvironmentSupport for multiple clients, remote and on-siteSupport mainly for internal company users, remote or on-site
Employer & Industry UsageManaged Service Providers, IT service companiesBusinesses with internal IT teams or external clients
Search & Comparison IntentFocus on MSP support roles, client-facingFocus on internal IT support roles

While both roles involve technical support and troubleshooting, the Part Time Msp Help Desk primarily supports multiple clients through an MSP, often remotely, whereas the Part Time IT Support Specialist typically assists internal staff within a single organization. The certifications and work environment overlap significantly, but the scope and client interaction differ.

More about Part Time Msp Help Desk jobs
What cities are hiring for Part Time Msp Help Desk jobs? Cities with the most Part Time Msp Help Desk job openings:
What are the most commonly searched types of Msp Help Desk jobs? The most popular types of Msp Help Desk jobs are:
What states have the most Part Time Msp Help Desk jobs? States with the most job openings for Part Time Msp Help Desk jobs include:
What job categories do people searching Part Time Msp Help Desk jobs look for? The top searched job categories for Part Time Msp Help Desk jobs are:
Part Time Msp Help Desk jobs near you
Infographic showing various Part Time Msp Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,892 per year, or $29.8 per hour.
Student Worker or Graduate Assistant (IT Help Desk) - Regent University students only

Student Worker or Graduate Assistant (IT Help Desk) - Regent University students only

Regent University

Virginia Beach, VA • On-site

$12.77/hr

Part-time

Re-posted 15 days ago

Regent University rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

226th of 552 rated colleges and universities

Job description

Student Worker or Graduate Assistant (IT Help Desk) - Regent University students only
Job no: 50000385
Work type: Part time
Location: Virginia Beach
Categories: Student & Temporary
Responsibilities:
  • Provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mail directed to the Help Desk
  • Manage and track issues using the IT ticketing system
  • Escalate support incidents to the appropriate IT staff group when necessary
  • Answer phone calls and e-mails in a professional, courteous manner
  • Work closely with other IT Departments to resolve issues effectively

Requirements:
  • Must be a Regent University student
  • Dependable and prompt
  • Strong customer service skills and a desire to help others
  • Excellent verbal and written communication skills
  • Ability to work in a team environment
  • Ability to problem solve
  • Proficiency with Window operating systems, Microsoft Office, and web browser technology
  • Ability to follow written and verbal instructions
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity

Salary: $12.77 per hour
Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
Benefits
Not benefits eligible.
#LI-DNI
Advertised: 28 Apr 2026 Eastern Daylight Time
Applications close: 01 Dec 2026 Eastern Standard Time
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