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Part Time Msp Help Desk Jobs (NOW HIRING)

IntegraONE

MSP Scheduler / Dispatcher

Allentown, PA · On-site

The ideal candidate has prior experience in a Managed Services Provider (MSP) environment and a ... help desk, networking, cloud, security, etc.) · Experience with ConnectWise Manage (PSA) and/or ...

Kaleida Health

Corporate Bed Desk Coord

Buffalo, NY · On-site

Buffalo Work Type : Part-Time Benefit Eligible Scheduled Work Hours: 11p-7am Shift 3 The Corporate Bed Desk Coordinator will assist with the coordination of bed placement within established ...

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Part Time Msp Help Desk information

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$23.5K

$61.9K

$93K

How much do part time msp help desk jobs pay per year?

As of Jun 21, 2026, the average yearly pay for part time msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by part-time MSP Help Desk technicians, and how can they be managed?

Part-time MSP Help Desk technicians often juggle multiple clients and support requests within limited hours, which can make prioritizing tickets and staying updated on ongoing issues challenging. Effective time management, clear communication with both clients and full-time team members, and thorough documentation of each case are essential strategies for success. Additionally, being proactive in learning about common client environments and tools can help technicians resolve issues more efficiently and contribute to a smoother workflow.

What are the key skills and qualifications needed to thrive as a Part Time MSP Help Desk professional, and why are they important?

To thrive as a Part Time MSP Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and Microsoft 365 is commonly required. Excellent communication, patience, and problem-solving abilities are essential soft skills for effectively assisting clients and managing multiple requests. These competencies ensure efficient issue resolution, high client satisfaction, and smooth IT operations in a managed services environment.

What are part time MSP help desk jobs?

Part time MSP (Managed Service Provider) help desk jobs involve providing technical support and troubleshooting assistance to clients on a part-time basis. Employees in these roles help resolve IT issues, manage service requests, and maintain customer satisfaction, often by phone, email, or remote desktop tools. Part time positions allow for flexible schedules, making them suitable for students, parents, or those seeking supplementary income. These roles typically require good communication skills, basic IT knowledge, and the ability to work independently. MSP help desk staff may support a variety of technologies, including networks, computers, and software applications.

What is the difference between Part Time Msp Help Desk vs Part Time IT Support Specialist?

AspectPart Time Msp Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often including CompTIA A+ or Network+
Work EnvironmentSupport for multiple clients, remote and on-siteSupport mainly for internal company users, remote or on-site
Employer & Industry UsageManaged Service Providers, IT service companiesBusinesses with internal IT teams or external clients
Search & Comparison IntentFocus on MSP support roles, client-facingFocus on internal IT support roles

While both roles involve technical support and troubleshooting, the Part Time Msp Help Desk primarily supports multiple clients through an MSP, often remotely, whereas the Part Time IT Support Specialist typically assists internal staff within a single organization. The certifications and work environment overlap significantly, but the scope and client interaction differ.

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Part Time Msp Help Desk jobs near you
Service Desk Analyst (Part-Time)

Service Desk Analyst (Part-Time)

ServiceTec

Salt Lake City, UT • On-site

$20 - $22/hr

Part-time

Retirement, PTO

Posted 29 days ago

Job description

Title: Service Desk Analyst (Part-Time)
Location: Remote - Hybrid (Must be based near Salt Lake City International Airport)
Elevate your weekends by joining us as a Service Desk Analyst at Salt Lake City International Airport (SLC). As part of ServiceTec, the leading provider of managed IT services in aviation, you'll find yourself at the hub of the action - troubleshooting computers, creating tickets, and providing essential support to our dynamic team. This role offers more than just a job; it's an exhilarating journey in a fast-paced environment where each weekend brings new challenges. If you're passionate about IT, thrive on challenges, and want to play a key role in ensuring seamless operations at one of the busiest airports, seize this weekend opportunity. Apply now and be part of the excitement at SLC Airport, where your skills will reach new heights!
FLSA Status and Hours: This is a part-time position primarily done remotely, with occasional onsite support at Salt Lake City International Airport. Hours are Saturdays & Sundays, 6:00am - 4:30pm.
Position Overview: As a Service Desk Analyst, you will provide first-level technical support for all issues reported to the service desk. This includes troubleshooting computers and printers, creating tickets, and delivering essential IT support at Salt Lake City International Airport (SLC). This dynamic role involves a mix of local help desk and remote service desk responsibilities, contributing to seamless systems support.
Minimum Qualifications:
  • Knowledge of MS Windows and Windows-based software.
  • Thorough knowledge of computer hardware diagnostics and repair.
  • Excellent verbal and written communication skills.
  • Self-motivated with the ability to work independently and solve complex technical problems.
  • Ability to work in a stressful environment with professional etiquette.

Education & Experience:
  • Experience in a site-based customer service environment preferred.
  • College diploma or university degree in Computer Science, Information Technology, or related field, or 2 years equivalent work experience.
  • Proven experience with ticketing applications and providing level 1 or 2 support to a large business or organization (1000+ employees).

Benefits:
  • 401K including an employer match
  • Paid time-off and sickness leave
  • Paid Military Leave

Join Our Team:
ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world's airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.
ServiceTec Culture:
We're a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect.
We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.
We consistently recognize those employees who go "above and beyond."
ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

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