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Part Time Msp Help Desk Jobs (NOW HIRING)

Fastenal Company

Distribution Center Help Desk

Jessup, PA · On-site

$16.50 - $21.25/hr

Working as Part-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality ...

Parkland Health

Part-time- days vary Primary Purpose Under general supervision, provide Level 1/Level 1.5 technical ... IT help desk, IT service desk, or technical support experience. - Prefer a minimum of three years ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

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How much do part time msp help desk jobs pay per year?

As of Jun 21, 2026, the average yearly pay for part time msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by part-time MSP Help Desk technicians, and how can they be managed?

Part-time MSP Help Desk technicians often juggle multiple clients and support requests within limited hours, which can make prioritizing tickets and staying updated on ongoing issues challenging. Effective time management, clear communication with both clients and full-time team members, and thorough documentation of each case are essential strategies for success. Additionally, being proactive in learning about common client environments and tools can help technicians resolve issues more efficiently and contribute to a smoother workflow.

What are the key skills and qualifications needed to thrive as a Part Time MSP Help Desk professional, and why are they important?

To thrive as a Part Time MSP Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and Microsoft 365 is commonly required. Excellent communication, patience, and problem-solving abilities are essential soft skills for effectively assisting clients and managing multiple requests. These competencies ensure efficient issue resolution, high client satisfaction, and smooth IT operations in a managed services environment.

What are part time MSP help desk jobs?

Part time MSP (Managed Service Provider) help desk jobs involve providing technical support and troubleshooting assistance to clients on a part-time basis. Employees in these roles help resolve IT issues, manage service requests, and maintain customer satisfaction, often by phone, email, or remote desktop tools. Part time positions allow for flexible schedules, making them suitable for students, parents, or those seeking supplementary income. These roles typically require good communication skills, basic IT knowledge, and the ability to work independently. MSP help desk staff may support a variety of technologies, including networks, computers, and software applications.

What is the difference between Part Time Msp Help Desk vs Part Time IT Support Specialist?

AspectPart Time Msp Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often including CompTIA A+ or Network+
Work EnvironmentSupport for multiple clients, remote and on-siteSupport mainly for internal company users, remote or on-site
Employer & Industry UsageManaged Service Providers, IT service companiesBusinesses with internal IT teams or external clients
Search & Comparison IntentFocus on MSP support roles, client-facingFocus on internal IT support roles

While both roles involve technical support and troubleshooting, the Part Time Msp Help Desk primarily supports multiple clients through an MSP, often remotely, whereas the Part Time IT Support Specialist typically assists internal staff within a single organization. The certifications and work environment overlap significantly, but the scope and client interaction differ.

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Part Time Msp Help Desk jobs near you

IT Help Desk Support - Part Time

Goodwill Industries of Central Oklahoma

Oklahoma City, OK

Part-time

Posted 10 days ago

Job description

Company Description

Join One Amazing Company!

Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area!  

Job Description

JOB SUMMARY: This part-time position is responsible for assisting Help Desk Technician in providing IT support and assistance to end users and consists of answering help desk calls and troubleshooting and resolving related IT issues. This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS: Receive phone calls, and log and complete work tickets for company-wide hardware and software issues. Provide application and hardware support for end users, troubleshoot and support all applications, hardware, software installed on end user computers company wide Install and update various applications, including Flash, Adobe Reader, Java, Windows Install and run network cable at new locations Organize and maintain clean, orderly IT office. ADDITIONAL RESPONSIBILITIES: Perform other duties and projects as required by management. Provide cursory evaluation and examination of donated computer goods for resale. May train staff users to use equipment.

Qualifications

EDUCATION/EXPERIENCE: 6 months experience troubleshooting PC/software related issues 1 year of IT Help Desk Experience preferred. Excellent customer service and problem solving skills, preferably in a retail environment IT Certification strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of LAN/WAN connections, local printers, cable installation helpful. Knowledge of PC repair Strong knowledge in all Microsoft applications. Good organizational and time management skills. Demonstrate dependability through good attendance and adherence to timelines and schedules. Good follow through on projects and deliverables. Good analytical and problem-solving skills. Demonstrate resourcefulness and ability to take initiative in development and completion of projects

Additional Information

DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG for this position.  More information about our organization and specific openings can be viewed on our website at http://okgoodwill.org/.

 Equal Opportunity Employer

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