ZipRecruiter

Log In

2

Part Time Msp Help Desk Jobs (NOW HIRING)

Growing MSP Company

Be Seen First

IT Field Technician - Part-time with Travel

Toledo, OH · On-site

$18 - $25/hr

Manage help desk support tickets , ensuring timely resolution and excellent customer satisfaction ... Required Qualifications * 2+ years of IT support or field service experience (MSP experience a plus)

Silgan

Help Desk Intern

Downers Grove, IL · On-site

$15 - $20/hr

Help Desk Intern This is an internship for those studying in the IT field with an interest in Help ... Ability to work part-time or full-time during the summer and a minimum of 15 hours/week during the ...

Fastenal Company

Distribution Center Help Desk

MO · On-site

$15.25 - $19.50/hr

Distribution Center Help Desk Avenida Multiparque, Cienega De Flores, NL 65583 NL100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 7:00am - 12:00pm Up to 25 hours/week DESCRIPCIÓN ...

Dr. Phillips Center

Help Desk Technician I

Orlando, FL · On-site

$18.75 - $25.25/hr

This is a part-time role focused on supporting weekend operations, with a regular schedule that ... Record, track, and document support requests in the help desk ticketing system. * Assist in the ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician ... is part-time but can easily transform to full-time with the right person. There is great ...

next page

Showing results 1-20

All JobsMsp Help Desk JobsPart Time Msp Help Desk Jobs

Part Time Msp Help Desk information

See salary details

$23.5K

$61.9K

$93K

How much do part time msp help desk jobs pay per year?

As of Jul 12, 2026, the average yearly pay for part time msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by part-time MSP Help Desk technicians, and how can they be managed?

Part-time MSP Help Desk technicians often juggle multiple clients and support requests within limited hours, which can make prioritizing tickets and staying updated on ongoing issues challenging. Effective time management, clear communication with both clients and full-time team members, and thorough documentation of each case are essential strategies for success. Additionally, being proactive in learning about common client environments and tools can help technicians resolve issues more efficiently and contribute to a smoother workflow.

What are the key skills and qualifications needed to thrive as a Part Time MSP Help Desk professional, and why are they important?

To thrive as a Part Time MSP Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and Microsoft 365 is commonly required. Excellent communication, patience, and problem-solving abilities are essential soft skills for effectively assisting clients and managing multiple requests. These competencies ensure efficient issue resolution, high client satisfaction, and smooth IT operations in a managed services environment.

What are part time MSP help desk jobs?

Part time MSP (Managed Service Provider) help desk jobs involve providing technical support and troubleshooting assistance to clients on a part-time basis. Employees in these roles help resolve IT issues, manage service requests, and maintain customer satisfaction, often by phone, email, or remote desktop tools. Part time positions allow for flexible schedules, making them suitable for students, parents, or those seeking supplementary income. These roles typically require good communication skills, basic IT knowledge, and the ability to work independently. MSP help desk staff may support a variety of technologies, including networks, computers, and software applications.

What is the difference between Part Time Msp Help Desk vs Part Time IT Support Specialist?

AspectPart Time Msp Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often including CompTIA A+ or Network+
Work EnvironmentSupport for multiple clients, remote and on-siteSupport mainly for internal company users, remote or on-site
Employer & Industry UsageManaged Service Providers, IT service companiesBusinesses with internal IT teams or external clients
Search & Comparison IntentFocus on MSP support roles, client-facingFocus on internal IT support roles

While both roles involve technical support and troubleshooting, the Part Time Msp Help Desk primarily supports multiple clients through an MSP, often remotely, whereas the Part Time IT Support Specialist typically assists internal staff within a single organization. The certifications and work environment overlap significantly, but the scope and client interaction differ.

More about Part Time Msp Help Desk jobs
What cities are hiring for Part Time Msp Help Desk jobs? Cities with the most Part Time Msp Help Desk job openings:
What are the most commonly searched types of Msp Help Desk jobs? The most popular types of Msp Help Desk jobs are:
What states have the most Part Time Msp Help Desk jobs? States with the most job openings for Part Time Msp Help Desk jobs include:
What job categories do people searching Part Time Msp Help Desk jobs look for? The top searched job categories for Part Time Msp Help Desk jobs are:
Part Time Msp Help Desk jobs near you
Infographic showing various Part Time Msp Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,892 per year, or $29.8 per hour.
Help Desk Technician I, Part-Time

Help Desk Technician I, Part-Time

Golden West

Rapid City, SD • On-site

$14.25/hr

Part-time

Re-posted 24 days ago

Job description

This job requires living in South Dakota and being able to attend initial training in person in Rapid City, SD.
*Evening and weekend positions available*
General Summary:
The Help Desk Technician provides remote technical support and assistance to end-users of telecommunications, broadband, and video providers nationwide. This position troubleshoots issues and ensures a friendly, helpful, and timely resolution. The Help Desk Technician will possess excellent communication skills and a strong ability to diagnose and resolve technical issues remotely. The Technician uses troubleshooting techniques to connect customers to the ISP-provided service and maintains detailed documentation of every customer interaction.
Essential Job Functions:
  • Assist customers with internet connectivity, Cable TV, IPTV, Video Streaming services, and Dial tone/Telephone support.
  • Provide excellent customer service while assisting customers.
  • Be familiar with industry-supported operating systems, including MacOS, Windows, iOS, and Android.
  • Clearly document work in the Help Desk ticketing system.
  • Effectively direct customers and maintain call control.
  • Direct customers to navigate their devices using provided tools and training.
  • Stay up to date with current happenings of the Help Desk via email, whiteboards, and other means of communication.
  • Multi-task to communicate with Senior Technicians and document the call while focusing on the customer's issue.
  • Communicate with the ISP Information Specialist to ensure that troubleshooting and the Helpdesk database are up-to-date and accurate.
  • Accept feedback from Supervisors and Quality Assurance specialists to improve metrics and performance goals.
  • Follow a posted schedule.
  • Follow logical troubleshooting steps to the conclusion.
  • Observe procedures and protocols set forth by ISPs.
  • Maintain a professional demeanor while assisting customers.
  • Communicate effectively with Peers and Management to ensure the job is completed correctly.

Other Responsibilities:
  • Performs all other related duties as assigned by Management.

Knowledge, Skills & Abilities:
  • Basic computer and networking knowledge.
  • Excellent communication skills.
  • Ability to multi-task.
  • Ability to learn new technology.
  • Excellent Customer Service skills.
  • Excellent written and verbal communication and presentation skills.
  • Strong problem-solving skills.
  • Must be organized with attention to detail.
  • Skilled in problem-solving and finding resolution.
  • Ability to learn and abide by Company policies and procedures.
  • Ability to communicate verbally and in written formats with co-workers and business associates professionally and courteously.
  • Must be able to work independently and make sound technical decisions using the information available.
  • Ability to function effectively as a team player.
  • Ability to communicate with members, employees, and various business contacts professionally and courteously.
  • Ability to keep work area clean.
  • Ability to type on a keyboard at a rate of at least 40 wpm.
  • Ability to follow oral and written instructions.

Education and/or Experience:
No prior experience or training is required. The Company provides an on-the-job training program.
Certifications, Licenses, Registrations:
Other Qualifications and/or Credentials:
Physical Requirements:
PHYSICAL REQUIREMENTS
0-24%
25-49%
50-74%
75-100%
Seeing:
Must be able to read computer screens and various reports.
X
Hearing:
Must be able to hear well enough to communicate with employees and business contacts.
X
Standing/Walking:
X
Climbing/Stooping/Kneeling:
X
Lifting/Pulling/Pushing:
X
Fingering/Grasping/Feeling:
Must be able to write, type,
and use a phone system.
X
Sitting
X
Working Conditions:
Good working conditions with the absence of disagreeable conditions. Climate controlled building with adequate lighting and space. The noise level in the work environment is usually moderate.
Note:
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Apply