ZipRecruiter

Log In

2

Remote Level 2 It Support Jobs in Seattle, WA (NOW HIRING)

Revel Staffing

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...

New

Revel Staffing

IT Support Supervisor

Tacoma, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...

New

Sea-tac Electric

IT Manager

Milton, WA · On-site +1

$90K - $135K/yr

Key Responsibilities Spectrum Application Ownership & Support • Serve as the primary internal SME ... 2, financial controls) Key Competencies • Strong troubleshooting and analytical skills • ...

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

Bothell On-Site: 2 days per week, Hybrid Benefits: PTO, Medical, Dental, Vision, 401k Pay: $65-72k ... Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... in a remote environment. Required Qualifications Proven Service Desk or IT Support experience ... Escalates issues to second and third level support teams through pre-determined directions or ...

Danaher

IT Project Manager - Remote

Seattle, WA · On-site +1

$120K - $160K/yr

... 2 billion patients and more than three million clinicians per year. From uncovering the next ... The IT Project Manager is responsible for delivering key technical business initiatives and will ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

next page

Showing results 1-20

All JobsLevel 2 It Support JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Seattle, WA

Remote Level 2 It Support information

See Seattle, WA salary details

$16

$31

$51

How much do remote level 2 it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote level 2 it support in Seattle, WA is $31.92, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $35.82 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Seattle, WA? For Remote Level 2 It Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Level 2 It Support jobs in Seattle, WA look for? The top searched job categories for Remote Level 2 It Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Level 2 It Support jobs? Cities near Seattle, WA with the most Remote Level 2 It Support job openings:
Remote Level 2 It Support jobs near you
Infographic showing various Remote Level 2 It Support job openings in Seattle, WA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $66,399 per year, or $31.9 per hour.

IT Support Supervisor

Revel Staffing

Bellevue, WA • Remote

$80K - $115K/hr

Full-time

Posted yesterday

New

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams